{"id":6004,"date":"2024-01-02T13:55:45","date_gmt":"2024-01-02T12:55:45","guid":{"rendered":"https:\/\/monta.com\/dk\/?post_type=help-center&#038;p=6004"},"modified":"2024-09-06T16:42:40","modified_gmt":"2024-09-06T15:42:40","slug":"bilintegration-fejlfinding","status":"publish","type":"help-center","link":"https:\/\/monta.com\/da\/hjaelp\/bilintegration-fejlfinding\/","title":{"rendered":"Bilintegration fejlfinding"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Jeg kan ikke v\u00e6lge min bil i Monta Charge<\/h2>\n\n\n\n<p>F\u00f8r du kan integrere din bil, skal du <a href=\"https:\/\/monta.com\/dk\/hjaelp\/integrer-bil-til-monta\/\" data-type=\"help-center\" data-id=\"6356\">tilf\u00f8je den til din Monta-konto<\/a>. Dette afh\u00e6nger ikke af, om bilm\u00e6rket kan integreres med Monta.<\/p>\n\n\n\n<p>Hvis du ikke kan tilf\u00f8je din bil, fordi du ikke kan finde bilm\u00e6rket i v\u00e6lgeren, bedes du kontakte vores supportteam ved at starte en livechat i Monta Charge -&gt; Mig -&gt; Support eller ved at oprette en ticket p\u00e5 support.monta.com<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Fejl under bilintegrationen til Monta<\/h2>\n\n\n\n<p>Hvis du oplever en fejl under integrationsprocessen, bedes du kontakte Montas supportteam via Monta Charge \u2192 Mig \u2192 Support. Vi vil unders\u00f8ge sagen og hj\u00e6lpe dig med integrationen af din bil.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Monta Charge viser en forkert SoC for min bil<\/h2>\n\n\n\n<p>Hvis din bil viser en anden SoC (State of Charge) end Monta Charge, anbefaler vi f\u00f8lgende trin:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Opdater sk\u00e6rmen i Monta Charge for at tjekke, om SoC opdateres<\/li>\n\n\n\n<li>Tjek integrationens &#8220;Reliability&#8221;-score gennem Enode <a href=\"https:\/\/developers.enode.com\/api\/capabilities\/vehicle\" target=\"_blank\" rel=\"noopener\">her<\/a>. Hvis scoren er lavere end 3, kan der v\u00e6re en vis forsinkelse i svartiden.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Se almindelige tips til fejlfinding, n\u00e5r du integrerer din bil med Monta.<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"help_cat":[262],"help_tags":[],"class_list":["post-6004","help-center","type-help-center","status-publish","hentry","help_cat-charge-konto"],"acf":[],"_links":{"self":[{"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/help-center\/6004","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/users\/16"}],"wp:attachment":[{"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/media?parent=6004"}],"wp:term":[{"taxonomy":"help_cat","embeddable":true,"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/help_cat?post=6004"},{"taxonomy":"help_tags","embeddable":true,"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/help_tags?post=6004"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}