{"id":6355,"date":"2024-03-06T13:44:33","date_gmt":"2024-03-06T12:44:33","guid":{"rendered":"https:\/\/monta.com\/dk\/?post_type=help-center&#038;p=6355"},"modified":"2024-09-26T15:51:38","modified_gmt":"2024-09-26T14:51:38","slug":"brug-offentlig-ladestander","status":"publish","type":"help-center","link":"https:\/\/monta.com\/da\/hjaelp\/brug-offentlig-ladestander\/","title":{"rendered":"Brug af offentlige ladestandere"},"content":{"rendered":"\n<p>Denne vejledning fokuserer p\u00e5 de forskellige metoder til at starte en opladning p\u00e5 en offentlig ladestander. For r\u00e5d om fejlfinding, <a href=\"https:\/\/monta.com\/dk\/hjaelp\/fejlfinding-ved-offentlige-ladestandere\/\" data-type=\"help-center\" data-id=\"1687\">l\u00e6s her<\/a>. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Start en opladning via Monta Charge<\/h2>\n\n\n\n<p>Hvis du allerede er Monta-bruger, kan du nemt starte en opladning fra <strong>Monta Charge<\/strong>. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u00c5bn Monta-kortet, og v\u00e6lg en Opladningssted<\/li>\n\n\n\n<li>Klik for at \u00e5bne en ladestander<\/li>\n\n\n\n<li>V\u00e6lg eller tilf\u00f8j din bil (valgfrit)<\/li>\n\n\n\n<li>Klik p\u00e5 <strong>G\u00e5 til betaling<\/strong><\/li>\n\n\n\n<li>Klik p\u00e5 <strong>+ V\u00e6lg betalingsm\u00e5de<\/strong><\/li>\n\n\n\n<li>V\u00e6lg en tilg\u00e6ngelig betalingsmetode, eller tilf\u00f8j et bankkort<\/li>\n\n\n\n<li>Skub for at starte opladning<\/li>\n<\/ol>\n\n\n\n<div class=\"storylane\">\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(216.41% +  2px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/kewsbdmvsvc4\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:none;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Start en opladning via QR-sticker<\/h2>\n\n\n\n<p>Hvis du ser et QR-sticker p\u00e5 ladestanderen, kan du starte en opladning, uanset om du har en Monta-konto eller ej! S\u00e5dan g\u00f8r du:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Scan QR-sticker med din telefons kamera eller NFC \n<ul class=\"wp-block-list\">\n<li>Hvis du har Monta-appen, \u00e5bnes den p\u00e5 din telefon (se trin ovenfor)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Tilf\u00f8j din e-mail, og l\u00e6s og accepter brugsbetingelserne<\/li>\n\n\n\n<li>Klik p\u00e5 <strong>Forts\u00e6t til betaling<\/strong><\/li>\n\n\n\n<li>V\u00e6lg mellem de betalingsmetoder, der er tilg\u00e6ngelige p\u00e5 din enhed, eller tilf\u00f8j et bankkort<\/li>\n\n\n\n<li>Swipe for at starte opladning <\/li>\n<\/ol>\n\n\n\n<div class=\"storylane\">\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(216.41% +  2px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/tvzuvec0nity\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:none;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Start en opladning via RFID<\/h2>\n\n\n\n<p>Du kan knytte en opladningsn\u00f8gle (RFID) til din Monta Wallet og starte opladningen med et enkelt tryk!<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Par en ladebrik til din <a href=\"https:\/\/monta.com\/dk\/hjaelp\/tilfoj-brug-ladebrikker-monta\/\" data-type=\"help-center\" data-id=\"6367\">Monta Wallet<\/a> <\/li>\n\n\n\n<li>S\u00f8rg for, at du har nok penge til opladning i <a href=\"https:\/\/monta.com\/dk\/hjaelp\/opret-personlige-monta-wallet\/\" data-type=\"help-center\" data-id=\"6366\">Monta Wallet<\/a> <\/li>\n\n\n\n<li>S\u00e6t stikket i din bil, og tryk p\u00e5 RFID&#8217;en p\u00e5 ladestanderen \n\n<ul class=\"wp-block-list\">\n<li>Bem\u00e6rk venligst, at ikke alle ladestandere underst\u00f8tter RFID-kort<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Start en opladning via en betalingsterminal<\/h2>\n\n\n\n<p>Hvis du kan se, at der er en tilg\u00e6ngelig betalingsterminal p\u00e5 stedet, kan du bruge den til at starte en opladning.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Tilslut din bil til ladestanderen<\/li>\n\n\n\n<li>Se p\u00e5 Payter-sk\u00e6rmen for at bekr\u00e6fte, at det er den rigtige ladestander<\/li>\n\n\n\n<li>Tr\u00e6k et bankkort for at betale, og start opladningen med det samme<\/li>\n<\/ol>\n\n\n\n<p>Du modtager ikke automatisk en kvittering, n\u00e5r du oplader via en betalingsterminal. F\u00f8lg <a href=\"https:\/\/monta.com\/dk\/hjaelp\/find-opladning-kvittering\/\" data-type=\"help-center\" data-id=\"6387\">denne proces<\/a> for at finde og downloade din kvittering.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">S\u00e5dan rapporterer du et problem <\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Klik p\u00e5 ikonet for hovedtelefoner<\/li>\n\n\n\n<li>Klik p\u00e5 <strong>Rapporter denne<\/strong> ladestander<\/li>\n\n\n\n<li>V\u00e6lg en \u00e5rsag til at rapportere fra drop down-menuen<\/li>\n\n\n\n<li>Beskriv problemet med ladestanderen i detaljer<\/li>\n\n\n\n<li>Send eventuelle sk\u00e6rmbilleder, du har af problemet<\/li>\n\n\n\n<li>V\u00e6lg, om du vil have en opf\u00f8lgning fra Monta<\/li>\n\n\n\n<li>Klik p\u00e5 <strong>Send rapport<\/strong>, og g\u00f8r det<\/li>\n<\/ol>\n\n\n\n<div class=\"storylane\">\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(216.41% +  2px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/3rtixrpuqyfq\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:none;\"><\/iframe>\n        <\/div>\n      <\/div>\n","protected":false},"excerpt":{"rendered":"<p>L\u00e6r, hvordan du betaler og begynder at oplade p\u00e5 en offentlig ladestander.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"help_cat":[260],"help_tags":[],"class_list":["post-6355","help-center","type-help-center","status-publish","hentry","help_cat-offentlig-opladning"],"acf":[],"_links":{"self":[{"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/help-center\/6355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/media?parent=6355"}],"wp:term":[{"taxonomy":"help_cat","embeddable":true,"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/help_cat?post=6355"},{"taxonomy":"help_tags","embeddable":true,"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/help_tags?post=6355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}