{"id":6565,"date":"2024-06-21T11:41:43","date_gmt":"2024-06-21T10:41:43","guid":{"rendered":"https:\/\/monta.com\/dk\/?post_type=help-center&#038;p=6565"},"modified":"2024-10-29T11:08:08","modified_gmt":"2024-10-29T10:08:08","slug":"administrer-konto-operatoer","status":"publish","type":"help-center","link":"https:\/\/monta.com\/da\/hjaelp\/administrer-konto-operatoer\/","title":{"rendered":"Administrer din konto som operat\u00f8r"},"content":{"rendered":"\n<p>N\u00e5r du er ladeoperat\u00f8r (CPO), har du en konto p\u00e5 operat\u00f8rniveau, som du kan administrere fra Monta Hub. I denne vejledning beskrives de forskellige sektioner p\u00e5 fanen Konto, og hvordan du kan administrere dem. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">F\u00e5 adgang til dine operat\u00f8rindstillinger<\/h2>\n\n\n\n<p>Fra kontoindstillingerne kan du se de generelle oplysninger om din konto, opdatere dine virksomhedsoplysninger og tilf\u00f8je en bankkonto. <\/p>\n\n\n\n<p>V\u00e6lg Oversigt over operat\u00f8rer i menuen til venstre, og klik p\u00e5<strong> Indstillinger<\/strong>.<\/p>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.10% +  27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/fwhfcllukibs\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Udfyld din operat\u00f8rs virksomhedsoplysninger<\/h2>\n\n\n\n<p>I dette afsnit kan du udfylde operat\u00f8rens virksomhedsoplysninger. Disse oplysninger skal v\u00e6re opdaterede, da de bruges til at fakturere din operat\u00f8r.<\/p>\n\n\n\n<p>Her kan du udfylde dit firmanavn, moms-nummer, kontakt-e-mail, \u00f8konomi-e-mail, adresse, EAN-nummer (valgfrit) og PO-nummer (valgfrit)<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>F\u00e5 adgang til indstillingerne for din operat\u00f8rkonto<\/li>\n\n\n\n<li>Udfyld dine virksomhedsoplysninger<\/li>\n\n\n\n<li>Opdater din e-mailadresse til opdateringer og fakturaer<\/li>\n\n\n\n<li>Udfyld dine finansielle oplysninger<\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.10% +  27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/b59fhsznce6e\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Tilf\u00f8j en operat\u00f8r-bankkonto  <\/h2>\n\n\n\n<p>Din m\u00e5nedlige operat\u00f8rindkomst overf\u00f8res automatisk, n\u00e5r der er udstedt en faktura.<\/p>\n\n\n\n<p>Bem\u00e6rk, at du ikke kan redigere eller slette en operat\u00f8rbankkonto, n\u00e5r den f\u00f8rst er tilf\u00f8jet. Hvis du har brug for at foretage en \u00e6ndring, skal du sende en e-mail til Montas supportteam.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>V\u00e6lg sektionen Betaling og fakturering i menuen til venstre <\/li>\n\n\n\n<li>Klik for at \u00e5bne fanen Bankkonto<\/li>\n\n\n\n<li>Klik p\u00e5 Tilf\u00f8j ny, og udfyld felterne \n\n<ul class=\"wp-block-list\">\n<li>Bem\u00e6rk, at vi kun accepterer IBAN-formatet for bankkonti,<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.10% +  27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/trxvb2nnvmvx\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Inviter medlemmer af operat\u00f8ren <\/h2>\n\n\n\n<p>Du kan tildele forskellige roller til brugere, der skal have adgang til din operat\u00f8r-konto og dine kunder. I denne vejledning beskriver vi, hvordan du tildeler en specifik rolle til en bruger.<\/p>\n\n\n\n<p><a href=\"https:\/\/monta.com\/dk\/hjaelp\/operatoerens-brugerroller-tilladelser\/\" data-type=\"help-center\" data-id=\"6601\">Her<\/a> er en detaljeret guide til de forskellige tilladelser, som de forskellige roller har i Monta Hub.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Klik p\u00e5 <strong>Medlemmer <\/strong><\/li>\n\n\n\n<li>Klik p\u00e5<strong> Inviter<\/strong><\/li>\n\n\n\n<li>Inds\u00e6t brugerens telefonnummer eller e-mail\n\n<ul class=\"wp-block-list\">\n<li>S\u00f8rg for, at den kontakt, du bruger, er knyttet til brugerens Monta-konto<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>V\u00e6lg brugerens rolle\n\n<ul class=\"wp-block-list\">\n<li>Brug rullemenuen til at v\u00e6lge den rigtige rolle. Nedenunder kan du se en kort beskrivelse<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Klik p\u00e5<strong> Inviter<\/strong> <\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.10% +  27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/xejfhqfjvcfl\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Rediger et operat\u00f8rmedlems tilladelser<\/h2>\n\n\n\n<p>Du kan redigere dine operat\u00f8rers tilladelser fra medlemmets indstillinger. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u00c5bn sektionen <strong>Medlemmer<\/strong> <\/li>\n\n\n\n<li>Klik p\u00e5 medlemmet for at \u00e5bne dets indstillinger<\/li>\n\n\n\n<li>V\u00e6lg, hvilken rolle de skal have<\/li>\n\n\n\n<li>For at fjerne adgang kan du v\u00e6lge en dato, hvor de ikke l\u00e6ngere skal have denne rolle p\u00e5 din konto<\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.10% +  27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/3zjur6vezbha\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Fakturering og support<\/h2>\n\n\n\n<p>I dette afsnit kan du se, hvor mange ladestandere du betaler for, og hvilke support- og successervices der er inkluderet i din Monta-aftale. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Klik p\u00e5 fanen Fakturering og <strong>support<\/strong> <\/li>\n\n\n\n<li>Afsnittet Fakturering\n\n<ul class=\"wp-block-list\">\n<li>Her kan du se, hvor meget du betaler for den ladem\u00e6ngde, du har<\/li>\n\n\n\n<li>Du kan ogs\u00e5 se dine fakturaer ved at klikke p\u00e5 <strong>knappen Fakt<\/strong>uraer<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Supportindstillinger\n\n<ul class=\"wp-block-list\">\n<li>Her kan du se, hvilken slags support du har ledig.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Indstillinger for installat\u00f8r\n\n<ul class=\"wp-block-list\">\n<li>I dette afsnit kan du indtaste oplysninger om din installat\u00f8r.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Husk at klikke p\u00e5 <strong>Gem<\/strong><\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.38% +  27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/mhseckpn2jxg\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:none;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Temaer<\/h2>\n\n\n\n<p>Du kan oprette temaer, som (1) g\u00e6lder for dine ladestandere, n\u00e5r brugerne \u00e5bner dem i Monta Charge, (2)<a href=\"https:\/\/monta.com\/dk\/hjaelp\/team-indstillinger-administrer\/\" data-type=\"help-center\" data-id=\"6573\">du kan anvende Teams<\/a> under din operat\u00f8r, og (3) kan anvendes, n\u00e5r <a href=\"https:\/\/monta.com\/dk\/hjaelp\/find-opladning-kvittering\/\" data-type=\"help-center\" data-id=\"6387\">brugerne s\u00f8ger efter en opladningskvittering <\/a>for en ladestander under din operat\u00f8r.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u00c5bn din operat\u00f8rs side, og naviger til fanen Temaer<\/li>\n\n\n\n<li>Klik p\u00e5<strong> Ny<\/strong><\/li>\n\n\n\n<li>Udfyld detaljer, s\u00e5som farver for Charge og Hub, samt dit og dit logo<\/li>\n\n\n\n<li>Klik p\u00e5 <strong>Gem<\/strong><\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.10% +  27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/ttqn7ay9hns5\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Legitimationsoplysninger<\/h2>\n\n\n\n<p>P\u00e5 denne fane p\u00e5 operat\u00f8rens side kan du indstille legitimationsoplysningerne til forskellige tjenester, du kan bruge i Monta. Disse kan omfatte: <a href=\"https:\/\/monta.com\/dk\/hjaelp\/tilslut-payter-terminal-team\/\" data-type=\"help-center\" data-id=\"6662\">Betalingsterminaler<\/a>, <a href=\"https:\/\/monta.com\/dk\/hjaelp\/offentliggoer-maaleraflaesninger-tredjeparter\/\" data-type=\"help-center\" data-id=\"6604\">3. parts platforme til publicering af m\u00e5lere<\/a> osv.<\/p>\n\n\n\n<p>S\u00e5dan ops\u00e6tter du legitimationsoplysninger:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Naviger til din operat\u00f8rs side i sidemenuen<\/li>\n\n\n\n<li>Klik p\u00e5 <strong>Legitimationsoplysninger<\/strong><\/li>\n\n\n\n<li>Klik p\u00e5 <strong>Ny<\/strong><\/li>\n\n\n\n<li>V\u00e6lg den platform, du vil oprette legitimationsoplysninger for<\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.38% +  27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/mzbbkr546wlj\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:none;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Dashboards<\/h2>\n\n\n\n<p>P\u00e5 denne fane kan du se alle de dashboards, der er ledige for dig som operat\u00f8r. Hvis du vil vide mere om de forskellige typer af operat\u00f8r-dashboards, og hvordan du l\u00e6ser dem, skal du klikke <a href=\"https:\/\/monta.com\/uk\/help-center\/operator-dashboards-monta\/\" data-type=\"link\" data-id=\"https:\/\/monta.com\/uk\/help-center\/operator-dashboards-monta\/\">her<\/a>. <\/p>\n\n\n\n<p>Fra menuen p\u00e5 den aktuelle side kan du administrere tilg\u00e6ngelighedsindstillingerne for Dashboards. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u00c5bn din operat\u00f8rkonto, og klik p\u00e5 <strong>Dashboards<\/strong><\/li>\n\n\n\n<li>V\u00e6lg et dashboard, og klik p\u00e5 <strong>Rediger<\/strong><\/li>\n\n\n\n<li>Rediger <strong>synlighed <\/strong>fra rullemenuen\n\n<ul class=\"wp-block-list\">\n<li><strong>Privat<\/strong> = Kun adgang via Monta Hub<\/li>\n\n\n\n<li><strong>Public <\/strong>= Opretter et link, der kan deles med eksterne parter. Dette link giver kun visningsadgang til det specifikke dashboard. <\/li>\n\n\n\n<li><strong>Brugernavn og adgangskode<\/strong> = Opretter et offentligt link til Dashboardet, som kan tilg\u00e5s med et brugernavn og en adgangskode, som du kan indstille p\u00e5 sk\u00e6rmen. <\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Rediger <strong>Udl\u00f8b<\/strong> p\u00e5 dato\n\n<ul class=\"wp-block-list\">\n<li>Dette er den dato, hvor det offentlige link udl\u00f8ber og ikke l\u00e6ngere er ledigt<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Klik p\u00e5 <strong>Gem<\/strong><\/li>\n\n\n\n<li>Se <strong>offentligt link<\/strong>\n\n<ul class=\"wp-block-list\">\n<li>Du kan klikke for at se det offentlige link og kopiere det for at dele det med eksterne parter. <\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.38% +  27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/i61vtokkqzxf\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:none;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Skift mellem operat\u00f8rens konti<\/h2>\n\n\n\n<p>Du kan skifte mellem de konti, du har adgang til. Du kan l\u00e6se mere om operat\u00f8rernes organisationsstruktur <a href=\"https:\/\/monta.com\/dk\/hjaelp\/operatoerernes-organisationsstrukturer\/\" data-type=\"help-center\" data-id=\"6617\">her<\/a>.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>V\u00e6lg navnet p\u00e5 operat\u00f8ren i menuen til venstre<\/li>\n\n\n\n<li>Klik p\u00e5 <strong>-&gt;<\/strong> Skift konto<\/li>\n\n\n\n<li>V\u00e6lg mellem visningen Organisationer eller Operat\u00f8rer\n\n<ul class=\"wp-block-list\">\n<li>\u00d8verst p\u00e5 siden kan du se, hvor mange konti du har adgang til<\/li>\n\n\n\n<li>Konti med et kronesymbol er hovedkonti<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Klik p\u00e5 <strong>G\u00e5<\/strong> til konto for at f\u00e5 adgang til operat\u00f8ren<\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.10% +  27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/6stlbaeo6yf4\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n        <\/div>\n      <\/div>\n","protected":false},"excerpt":{"rendered":"<p>L\u00e6r, hvordan du udfylder alle de relevante oplysninger til din operat\u00f8rprofil, samt hvordan du administrerer indstillingerne for din konto.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"help_cat":[285],"help_tags":[296],"class_list":["post-6565","help-center","type-help-center","status-publish","hentry","help_cat-monta-hub-konto","help_tags-hub"],"acf":[],"_links":{"self":[{"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/help-center\/6565","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/media?parent=6565"}],"wp:term":[{"taxonomy":"help_cat","embeddable":true,"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/help_cat?post=6565"},{"taxonomy":"help_tags","embeddable":true,"href":"https:\/\/monta.com\/da\/wp-json\/wp\/v2\/help_tags?post=6565"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}