{"id":2622,"date":"2025-05-21T08:03:23","date_gmt":"2025-05-21T07:03:23","guid":{"rendered":"https:\/\/monta.com\/en-us\/?post_type=case-studies&#038;p=2622"},"modified":"2026-02-06T13:25:03","modified_gmt":"2026-02-06T12:25:03","slug":"how-ampure-refocused-on-their-core-business-by-shutting-down-their-back-end-in-just-14-days","status":"publish","type":"case-studies","link":"https:\/\/monta.com\/en-us\/case-studies\/how-ampure-refocused-on-their-core-business-by-shutting-down-their-back-end-in-just-14-days\/","title":{"rendered":"How Ampure Refocused on Their Core Business by Shutting Down Their Back-End in Just 14 Days"},"content":{"rendered":"<figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\"  width=\"960\" height=\"480\" src=\"https:\/\/monta.com\/app\/uploads\/sites\/23\/2025\/05\/960x480_0002_2021_Webasto_Charging_Business-Hotel_Next_2-1.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Two electric vehicles parked near a charging station, featuring a black car with distinctive headlights and a white car.\" style=\"object-fit:cover;\" srcset=\"https:\/\/monta.com\/app\/uploads\/sites\/23\/2025\/05\/960x480_0002_2021_Webasto_Charging_Business-Hotel_Next_2-1.jpg 960w, https:\/\/monta.com\/app\/uploads\/sites\/23\/2025\/05\/960x480_0002_2021_Webasto_Charging_Business-Hotel_Next_2-1-300x150.jpg 300w, https:\/\/monta.com\/app\/uploads\/sites\/23\/2025\/05\/960x480_0002_2021_Webasto_Charging_Business-Hotel_Next_2-1-768x384.jpg 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/figure>\n\n\n<h2 class=\"wp-block-heading\">Key Results<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Seamless migration process cut back planned timeline to just 14 days<\/li>\n\n\n\n<li>Enhanced user experience for more than 1,600 customers&nbsp;<\/li>\n\n\n\n<li>Cut costs and saved resources that led to a new, market-ready product in record time<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Customer Background<\/h2>\n\n\n\n<p>Ampure has been shaping electric mobility since 1994, building a strong presence in Germany, Austria, Switzerland and the U.S. Known for their reliable, safe, and high-performance charging technology, Ampure serves both EV and industrial markets with solutions grounded in decades of engineering expertise.<\/p>\n\n\n\n<p>Focused on driving the global shift to sustainable mobility, Ampure delivers trusted, user-friendly, and environmentally responsible charging &#8211; at home, at work, on the road, and even in airport electrification. Wherever energy is needed, Ampure turns power into motion.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Challenge&nbsp;<\/h2>\n\n\n\n<p>Ampure developed an in-house software platform to support a number of legacy devices they were using with their charging solutions. Their goal was to provide their customers with the perfect software to complement their hardware offering &#8211; which remains their core business.&nbsp;<\/p>\n\n\n\n<p>While this in-house solution worked initially, it became increasingly unsustainable over time. Maintaining and hosting this platform diverted resources from core hardware development and made it difficult to scale effectively.&nbsp;<\/p>\n\n\n\n<p>The solution was clear: to turn off their in-house solution and partner with a dedicated software provider, all while ensuring uninterrupted, high-quality service for their customers. Brand trust and user experience were vital to their reputation as a hardware provider &#8211; therefore, a seamless migration with 100% continuity of services and support from Ampure to their customers was the top priority.&nbsp;By migrating to Monta\u2019s platform, Ampure effectively adopted Monta\u2019s <a href=\"https:\/\/monta.com\/en-us\/business-solutions\/network-operator\/\">network operator software<\/a>, allowing them to offload the management of their network and double down on hardware innovation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why Ampure Chose Monta<\/h2>\n\n\n\n<p>Ampure sought a software partner that could integrate seamlessly with their hardware, offer a superior user experience, and eliminate the burden of backend maintenance. In turn, this would allow them to focus on their core competencies, while providing an enhanced experience for their customers.&nbsp;<\/p>\n\n\n\n<p><strong>Monta was the perfect fit.<\/strong> As a software-only provider, Monta offered:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>An intuitive, B2C-ready user interface<\/li>\n\n\n\n<li>Low ongoing operational costs<\/li>\n\n\n\n<li>Built-in remote access and firmware management<\/li>\n\n\n\n<li>Quarterly engineering support to ensure continued optimisation<\/li>\n<\/ul>\n\n\n\n<p>This allowed Ampure to maintain a high level of service while focusing entirely on what they do best &#8211; building great hardware.<\/p>\n\n\n<div class=\"max-w-5xl mx-auto \">\n    <quote-slider data-quotes='[{\"title\":\"\\u201cPartnering with Monta allowed us to focus entirely on what we do best\",\"quote_text\":\"building high-quality charging hardware, while trusting them to deliver a best-in-class software experience for our users.\\u00a0Migrating our customers in just 14 days wasn\\u2019t just a technical success; it was a strategic milestone that\\u2019s helped us accelerate product development and bring the Ampure Boost to market.\\u201d\",\"author\":\"Carsten Suckrow\",\"position\":\"Managing Director and Head of Sales, Europe\\u00a0\",\"author_image\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/23\\\/2025\\\/05\\\/Carsten-Suckrow.png\",\"company_logo\":false,\"button_label\":\"\",\"button_link\":\"\"}]' data-background=\"transparent\" \/>\n<\/div> \n\n\n<h2 class=\"wp-block-heading\">The Results<\/h2>\n\n\n\n<p>Upon partnering, Monta\u2019s migrations team worked closely with Ampure to transition all of Ampure\u2019s existing customers to Monta, quickly and seamlessly.&nbsp;<\/p>\n\n\n\n<p>Commercial users were integrated into Monta\u2019s platform through Monta\u2019s solution providers, granting them immediate access to our advanced software system; Monta Hub. Monta\u2019s local partners then provided more enhanced onboarding, advanced feature setup, and ongoing user support.<\/p>\n\n\n\n<p>Residential users simply downloaded <a href=\"https:\/\/monta.com\/en-us\/monta-charge\/\" data-type=\"page\" data-id=\"1660\">Monta Charge<\/a> (Monta\u2019s free mobile app) and onboarded their chargers in minutes. Their charging experience was immediately enhanced with the app\u2019s simple, intuitive interface and user-friendly feature suite.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2025\/05\/Ampure_Boost_11kW_Eich-1024x808.webp\" alt=\"Ampure Boost\" class=\"wp-image-21328\"\/><\/figure>\n\n\n\n<p>With strong collaboration, the migration was complete in a matter of weeks. This allowed Ampure to decommission their legacy CPMS within 14 days \u2013 leading to immediate cost and efficiency savings. As a result, over 1,600 customers began experiencing all the advantages Monta\u2019s intuitive interface and robust support offered, which elevated their overall satisfaction with Ampure\u2019s hardware.<\/p>\n\n\n\n<p>Ampure could also quickly begin leveraging Monta\u2019s technical integration support and hardware tools post-migration, ensuring that their devices could receive regular firmware updates and were accessible remotely. Thanks (in part) to this more focused approach, Ampure is now bringing a new product to market &#8211; the 3rd generation wallbox called the Ampure Boost. This achievement further highlights the many benefits of Ampure&#8217;s strategic partnership with Monta\u2019s platform: not only did they streamline their operations and reduce costs, but they could also focus their efforts on development which greatly strengthened their industry-leading position.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ampure partnered with Monta to migrate over 1,600 customers to Monta\u2019s platform in just 14 days, reducing costs and improving user experience. This allowed Ampure to decommission their legacy system, focus on hardware innovation, and successfully launch their 3rd generation wallbox, Ampure Boost.<\/p>\n","protected":false},"featured_media":2623,"template":"","tags":[70,41],"case_study_country":[55,54],"product":[56,57],"key_features":[60,61,59],"company_size":[62],"industry":[63,64],"class_list":["post-2622","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","tag-hardware-manufacturer","tag-turnkey-providers","case_study_country-germany","case_study_country-united-states","product-hardware-portal","product-monta-charge","key_features-firmware-management","key_features-log-access","key_features-remote-diagnostics","company_size-mid-market","industry-energy","industry-transportation"],"acf":{"customer_name":"Ampure","customer_logo":"https:\/\/monta.com\/app\/uploads\/sites\/23\/2025\/05\/ampure-logo-e1754149736885.png","measurable_result_description":"to fully migrate Ampure's chargers and turn off their back-end","number_of_charge_points":"0"},"_links":{"self":[{"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/case-studies\/2622","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/types\/case-studies"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/media\/2623"}],"wp:attachment":[{"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/media?parent=2622"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/tags?post=2622"},{"taxonomy":"case_study_country","embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/case_study_country?post=2622"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/product?post=2622"},{"taxonomy":"key_features","embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/key_features?post=2622"},{"taxonomy":"company_size","embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/company_size?post=2622"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/industry?post=2622"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}