{"id":2671,"date":"2025-06-05T11:59:32","date_gmt":"2025-06-05T10:59:32","guid":{"rendered":"https:\/\/monta.com\/en-us\/?post_type=case-studies&#038;p=2671"},"modified":"2026-02-06T13:33:03","modified_gmt":"2026-02-06T12:33:03","slug":"mr-charger-takes-full-control-of-63-u-k-sites-with-montas-platform","status":"publish","type":"case-studies","link":"https:\/\/monta.com\/en-us\/case-studies\/mr-charger-takes-full-control-of-63-u-k-sites-with-montas-platform\/","title":{"rendered":"Mr Charger Takes Full Control of 63 U.K. Sites With Monta\u2019s Platform"},"content":{"rendered":"<figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\"  width=\"2500\" height=\"1281\" src=\"https:\/\/monta.com\/app\/uploads\/sites\/23\/2025\/06\/mr-charger-1.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"mr charger featured\" style=\"object-fit:cover;\" srcset=\"https:\/\/monta.com\/app\/uploads\/sites\/23\/2025\/06\/mr-charger-1.jpg 2500w, https:\/\/monta.com\/app\/uploads\/sites\/23\/2025\/06\/mr-charger-1-300x154.jpg 300w, https:\/\/monta.com\/app\/uploads\/sites\/23\/2025\/06\/mr-charger-1-1024x525.jpg 1024w, https:\/\/monta.com\/app\/uploads\/sites\/23\/2025\/06\/mr-charger-1-768x394.jpg 768w, https:\/\/monta.com\/app\/uploads\/sites\/23\/2025\/06\/mr-charger-1-1536x787.jpg 1536w, https:\/\/monta.com\/app\/uploads\/sites\/23\/2025\/06\/mr-charger-1-2048x1049.jpg 2048w\" sizes=\"auto, (max-width: 2500px) 100vw, 2500px\" \/><\/figure>\n\n\n<h2 class=\"wp-block-heading\">Key Results<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>350 chargers<\/strong> across <strong>63 sites in the U.K.<\/strong><\/li>\n\n\n\n<li><strong>35,000+ successful charging sessions to date<\/strong>, including <strong>1,725 in April<\/strong><\/li>\n\n\n\n<li>Supporting a diverse client base: <strong>hotels, fleets, commercial businesses, recreational facilities, emergency services, and business parks<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Background<\/h2>\n\n\n\n<p><strong>Mr Charger<\/strong> is a nationwide U.K. solutions provider approved under OZEV, delivering turnkey electric vehicle (EV) infrastructure. Their comprehensive service spans residential and commercial installations, groundworks, charger management, and long-term maintenance\u2014offering a full 360\u00b0 experience.<\/p>\n\n\n\n<p>Their core strength lies in overseeing the full lifecycle of EV chargers in <strong>multi-family residential developments<\/strong>, from installation to ongoing service and support.<\/p>\n\n\n\n<p>As <strong>Part S Building Regulations<\/strong> mandate EV charger installations in all new homes with parking, Mr Charger steps in after construction is complete to bridge the gap between property developers and management companies. Their mission: ensure that chargers are fully commissioned, operational, and properly maintained for residents and guests.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Challenge: Limitations With Previous Software Providers<\/h2>\n\n\n\n<p>Before partnering with Monta, Mr Charger encountered several issues with earlier software providers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Limited self-service<\/strong>: Their team couldn\u2019t independently manage client networks and had to rely on third parties, slowing response times and operational efficiency.<\/li>\n\n\n\n<li><strong>Manual onboarding<\/strong>: New site setup was cumbersome\u2014relying on forms, emails, and external support\u2014resulting in delayed charger deployments.<\/li>\n\n\n\n<li><strong>Minimal features &amp; visibility<\/strong>: Once chargers were online, they had little ability to manage tariffs, access, or system changes without outside help.<\/li>\n<\/ul>\n\n\n<div class=\"max-w-5xl mx-auto \">\n    <quote-slider data-quotes='[{\"title\":\"\\u201cWe were unable to scale efficiently,\",\"quote_text\":\"it was slow, frustrating, and made it difficult to meet client expectations.\\u201d \",\"author\":\"Richard Mills\",\"position\":\"Director of Mr Charger\",\"author_image\":false,\"company_logo\":false,\"button_label\":\"\",\"button_link\":\"\"}]' data-background=\"transparent\" \/>\n<\/div> \n\n\n<h2 class=\"wp-block-heading\">Why Mr Charger Chose Monta<\/h2>\n\n\n\n<p>Monta offered Mr Charger a <strong>flexible, scalable, and self-service platform<\/strong> that gave them complete control of their EV charging network\u2014from installation and commissioning to day-to-day support.<\/p>\n\n\n\n<p>Through <strong>Monta Hub<\/strong>, the team gained the operational tools they needed to deliver high-quality service. And if support was needed, Monta provided:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A <strong>dedicated Customer Support Manager<\/strong><\/li>\n\n\n\n<li><strong>24\/7 technical support<\/strong><\/li>\n\n\n\n<li>A <strong>110+ team of engineers<\/strong> for backup<\/li>\n<\/ul>\n\n\n\n<p>Monta\u2019s <strong>streamlined onboarding process<\/strong> made setup fast and intuitive. Their interface allowed Mr Charger to commission chargers, onboard users, and manage installations quickly and efficiently.<\/p>\n\n\n<div class=\"max-w-5xl mx-auto \">\n    <quote-slider data-quotes='[{\"title\":\"\\u201cWith Monta, we can onboard clients ourselves, manage tariffs,\",\"quote_text\":\"and deliver better service\\u2014all in real time. That\\u2019s why it\\u2019s now our default platform.\\u201d\",\"author\":\"Richard Mills\",\"position\":\"Director of Mr Charger\",\"author_image\":false,\"company_logo\":false,\"button_label\":\"\",\"button_link\":\"\"}]' data-background=\"transparent\" \/>\n<\/div> \n\n\n<h2 class=\"wp-block-heading\">The Results<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. Seamless Self-Service &amp; Faster Deployments<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mr Charger can install and activate multiple chargers quickly\u2014even in bulk.<\/li>\n\n\n\n<li>On-site tools like <strong>installer jobs<\/strong> help engineers complete work same-day, avoiding costly return trips.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Full Operational Control<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The team can now manage <strong>user access<\/strong>, apply <strong>dynamic pricing<\/strong>, implement <strong>load balancing<\/strong>, and more\u2014all in real time and without third-party assistance.<\/li>\n\n\n\n<li><strong>Monta Hub<\/strong> provides full visibility and control across all sites.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Scalable Support for Developers &amp; Property Managers<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mr Charger partners with developers building over <strong>10,000 homes annually<\/strong>, stepping in at handoff to commission and operate EV chargers.<\/li>\n\n\n\n<li>They serve as the <strong>single point of contact for residents<\/strong>, handling hardware, software, and maintenance under one unified agreement.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Real-World Impact: Westminster Case Study<\/h3>\n\n\n\n<p>In Westminster, London, Mr Charger took over a residential building where the basement EV chargers were non-functional. Although the electrical work was complete, the chargers had no network or software configuration.<\/p>\n\n\n\n<p>Mr Charger:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Installed the necessary equipment to restore strong network connectivity<\/li>\n\n\n\n<li>Commissioned the chargers via Monta within minutes<\/li>\n\n\n\n<li>Returned the units to full operational status for residents and visitors<\/li>\n<\/ul>\n\n\n\n<p>Now, they remotely manage all chargers on-site via Monta Hub\u2014ensuring uptime and delivering proactive maintenance before issues even arise.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2025\/05\/IMG_3577-768x1024.webp\" alt=\"electric vehicle charging station\" class=\"wp-image-21225\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2025\/05\/f5ac01ed-c74b-4b3b-808f-01761e96f9dd-768x1024.webp\" alt=\"electric vehicle recharging point only\" class=\"wp-image-21226\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Looking Ahead<\/h2>\n\n\n\n<p>After a successful year with Monta, <strong>Mr Charger is scaling up<\/strong>, ready to deliver high-quality EV charging solutions to even more sites across the U.K.<\/p>\n\n\n<div class=\"max-w-5xl mx-auto \">\n    <quote-slider data-quotes='[{\"title\":\"\\u201cAs we grow, we\\u2019re realizing the full benefits of Monta.\",\"quote_text\":\"It\\u2019s a one-stop solution that helps us deliver a better experience to our clients\\u2014and grow our business.\\u201d\",\"author\":\"Richard Mills\",\"position\":\"Director of Mr Charger\",\"author_image\":false,\"company_logo\":false,\"button_label\":\"\",\"button_link\":\"\"}]' data-background=\"transparent\" \/>\n<\/div> ","protected":false},"excerpt":{"rendered":"<p>Mr Charger, a nationwide U.K. EV solutions provider, partnered with Monta to overcome challenges like limited self-service and manual onboarding. With Monta\u2019s platform, they now manage 350 chargers across 63 sites\u2014including a successful turnaround in Westminster, where they restored non-functional chargers in minutes. Monta empowers Mr Charger to scale efficiently and deliver high-quality EV charging solutions to a wide range of clients.<\/p>\n","protected":false},"featured_media":2672,"template":"","tags":[41],"case_study_country":[74],"product":[71],"key_features":[75,77,76],"company_size":[73],"industry":[63,78],"class_list":["post-2671","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","tag-turnkey-providers","case_study_country-united-kingdom","product-monta-hub","key_features-load-management","key_features-payment-options-and-invoicing","key_features-smartcharge","company_size-smb","industry-energy","industry-technology"],"acf":{"customer_name":"Mr Charger","number_of_charge_points":"350","customer_logo":"https:\/\/monta.com\/app\/uploads\/sites\/23\/2025\/06\/mr-charger-logo-300x64-1.webp","measurable_result_description":"UK sites powered with Monta by Mr Charger"},"_links":{"self":[{"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/case-studies\/2671","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/types\/case-studies"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/media\/2672"}],"wp:attachment":[{"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/media?parent=2671"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/tags?post=2671"},{"taxonomy":"case_study_country","embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/case_study_country?post=2671"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/product?post=2671"},{"taxonomy":"key_features","embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/key_features?post=2671"},{"taxonomy":"company_size","embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/company_size?post=2671"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/industry?post=2671"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}