From Reactive Support to Proactive Incident Handling<\/h2>\n\n\n\n
With Monta in place, Electron moved from reactive support to proactive, automated incident handling.<\/p>\n\n\n\n
- \n
- Real time email alerts with detailed incident reports give the team immediate context on what is happening at the charger level<\/li>\n\n\n\n
- Automated actions, such as hardware reboots after repeated failed sessions, cut out manual intervention and reduce downtime for drivers and site hosts<\/li>\n<\/ul>\n\n\n\n
\n<\/div> \n\n\n The Results: Better Margins and $800K in Incentives<\/h2>\n\n\n\n
With Monta, revenue splits and payouts now run automatically. The team can troubleshoot faster, and chargers ship pre commissioned so sites go live faster with fewer onsite issues.<\/p>\n\n\n\n
Electron improved unit economics by:<\/p>\n\n\n\n
- \n
- Moving off expensive per port software pricing that was eating into their margin<\/li>\n\n\n\n
- Cutting the hours it takes to get each site live and fully supported<\/li>\n\n\n\n
- Reducing the operational drag from manual reconciliation and back and forths with legacy software<\/li>\n<\/ul>\n\n\n\n
These improvements became a competitive advantage when AES Indiana opened a $1.5M, first come, first served incentive fund that required OpenADR 2.0b certification. Monta stepped in as a partner, working directly with both Electron and the utility to accelerate certification and keep the rollout on track.<\/p>\n\n\n\n
The result:<\/p>\n\n\n\n
- \n
- 95<\/strong> installations in four months<\/li>\n\n\n\n
- $800,000<\/strong> in incentive revenue captured for Electron before the program window closed<\/li>\n\n\n\n
- 35%<\/strong> lower cost per port after migrating to Monta<\/li>\n<\/ul>\n\n\n\n
Electron captured AES Indiana incentives because they could execute faster. With Monta streamlining payouts, diagnostics, and deployment readiness, Electron met utility requirements quickly, deployed at speed, and secured funding while competitors were still stuck in legacy workflows and certification delays<\/p>\n\n\n\n
![\"Statistics](\"https:\/\/monta.com\/app\/uploads\/sites\/23\/2026\/03\/EOYCard_ElectronCharger_BlogPost-1-1024x536.png\")
<\/figure>\n","protected":false},"excerpt":{"rendered":"Electron Charger started as a hardware manufacturer and installer, then expanded into operating their own EV charging network. Today, they manage 1,200+ charging ports across the US. They run three commercial models across their sites: direct ownership, a 50\/50 revenue share with site hosts, and charging as a service. To scale those models without scaling … Continued<\/a><\/p>\n","protected":false},"featured_media":5114,"template":"","tags":[41],"case_study_country":[97,54],"product":[57,58,71],"key_features":[85,98,99],"company_size":[73],"industry":[78],"class_list":["post-5109","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","tag-turnkey-providers","case_study_country-canada","case_study_country-united-states","product-monta-charge","product-monta-control","product-monta-hub","key_features-monta-wallet","key_features-network-operations-dashboard","key_features-team-hierarchy","company_size-smb","industry-technology"],"acf":{"customer_name":"Electron Charger","number_of_charge_points":"1200","customer_logo":"https:\/\/monta.com\/app\/uploads\/sites\/23\/2025\/05\/Electron_Charger.png","measurable_result_number":[{"the_number":"$800K","description":" in incentive revenue captured"},{"the_number":"95","description":"installations in four months"},{"the_number":"35%","description":"lower cost per port after switching backends"}],"table":{"table_problem":"Electron's previous backend relied on manual workarounds that would not scale. High per port pricing and heavy admin started eating into margins and made it harder to stay competitive as deployments increased.","table_solution":"Electron migrated to Monta to remove these operational bottlenecks that were slowing growth. By automating revenue workflows and improving visibility into their network, the team freed up time previously spent on manual admin and reactive support. ","table_result":"Electron captured $800K in AES Indiana's first come, first serve utility incentives by moving faster than the competition, made possible by Monta's OpenADR 2.0b certification work, streamlined payouts, diagnostics, and deployment tools that kept the rollout on track."},"key_features_posts":false},"_links":{"self":[{"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/case-studies\/5109","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/types\/case-studies"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/media\/5114"}],"wp:attachment":[{"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/media?parent=5109"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/tags?post=5109"},{"taxonomy":"case_study_country","embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/case_study_country?post=5109"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/product?post=5109"},{"taxonomy":"key_features","embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/key_features?post=5109"},{"taxonomy":"company_size","embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/company_size?post=5109"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/industry?post=5109"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- $800,000<\/strong> in incentive revenue captured for Electron before the program window closed<\/li>\n\n\n\n
- 95<\/strong> installations in four months<\/li>\n\n\n\n