{"id":4635,"date":"2025-12-05T10:22:56","date_gmt":"2025-12-05T09:22:56","guid":{"rendered":"https:\/\/monta.com\/en-us\/?post_type=downloadables&#038;p=4635"},"modified":"2026-02-17T11:43:35","modified_gmt":"2026-02-17T10:43:35","slug":"the-charge-point-management-system-a-buyers-guide","status":"publish","type":"downloadables","link":"https:\/\/monta.com\/en-us\/downloadables\/the-charge-point-management-system-a-buyers-guide\/","title":{"rendered":"The Charge Point Management System buyer\u2019s guide"},"content":{"rendered":"<section aria-label=\"The Charge Point Management System buyer\u2019s guide\" class=\"  rounded-section\">\n            <div class=\"pill-label mb-8 \">\n            White paper        <\/div>\n        <div class=\"grid md:grid-cols-2 grid-cols-1 gap-24\">\n        \n        <div>\n                            <h1 class=\"h1 mb-10\">\n                    The Charge Point Management System buyer\u2019s guide                <\/h1>\n                        <p>The go-to resource for anyone looking to successfully enter the EV charging industry and scale their charging operations.<\/p>\n\n        <\/div>\n        <div>\n            <div class=\"flex items-center justify-center bg-white\">\n<div class=\"p-6 border border-gray-200 shadow-sm rounded-2xl w-full max-w-md items-center justify-center\">\n<h3>Download white paper<\/h3>\n<p><script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script><br \/>\n<script>\n  hbspt.forms.create({\n    portalId: \"20114015\",\n    formId: \"da267f98-f4fc-467f-8145-03171c1e8ee7\",\n    region: \"na1\"\n  });\n<\/script>\n  <\/div>\n<\/p><\/div>\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section aria-label=\"Main takeaways\" class=\"bg-black text-white  rounded-section\">\n    <div class=\"\">\n        \n        <div class=\"grid grid-cols-1 md:grid-cols-2 gap-8 md:gap-22 h-full\">\n            <div class=\"flex flex-col  md:sticky md:top-25 md:self-start \">\n                <div>\n                     <h2  class=\"h2 mb-6 md:mb-10 col-end-2\">Main takeaways  <\/h2>                                         <div class=\"rich-text intro md:mb-10 mb-5\">\n                        <p>In this guide we provide you with the checklist for success in building and scaling your charging site(s), the pitfalls to avoid, and importantly how to select a charge point management system that forms the backbone of your operations.<\/p>\n\n                    <\/div>\n                                                        <\/div>\n                \n            <\/div>\n            \n            \n            <div class=\"h-auto md:pr-6\">\n                                                                                                <div class=\" pb-6 md:pb-8  md:pl-6 md:pr-16 w-full flex flex-row gap-6 md:gap-10 items-start\" style=\" border-bottom: 1px solid; border-image: linear-gradient(to right, rgba(163, 163, 163, 0), rgb(163, 163, 163), rgba(163, 163, 163, 0)) 1; \">\n                                        <div class=\"hidden md:block flex-shrink-0 w-10 h-10\"><\/div>\n                                        <div class=\"flex-1\">\n                                                <h4 class=\"h4  mb-4\">Understanding your customers\u2019 needs in the EV charging business<\/h4>\n\n                                                <div class=\"rich-text paragraph \">\n                            <p>Whether you\u2019re just starting your EV charging business, or selecting your next site, a deep understanding of what your customer\u2019s needs are is crucial. This will inform your decisions around what type of charge points are required, what services you need to provide alongside charging and will ensure your site is fit-for-purpose with minimum hidden and unnecessary costs.<\/p>\n\n                        <\/div>\n                                                                    <\/div>\n                <\/div>\n                                                <div class=\" py-6 md:py-8  md:pl-6 md:pr-16 w-full flex flex-row gap-6 md:gap-10 items-start\" style=\"\">\n                                        <div class=\"hidden md:block flex-shrink-0 w-10 h-10\"><\/div>\n                                        <div class=\"flex-1\">\n                                                <h4 class=\"h4  mb-4\">Selecting a Charge Point Management System for your business<\/h4>\n\n                                                <div class=\"rich-text paragraph \">\n                            <p>Selecting a Charge Point Management System (CPMS) is a necessary component of your charging operations, regardless of the volume of charge points you manage (or want to manage) and the customer groups you serve. As a result, selecting the right system should be considered early in planning your business. Ultimately, the technology must meet your customers\u2019 needs and be able to scale and adapt to your ambition for your charging business.<\/p>\n<p>Go for a CPMS that:<\/p>\n<ul>\n<li>is first and always hardware agnostic<\/li>\n<li>gives you full control over pricing<\/li>\n<li>is built with the future in mind (i.e. ahead of new regulations, releases new features to meet new demands)<\/li>\n<li>is part of an open ecosystem and avoids heavy customization<\/li>\n<\/ul>\n\n                        <\/div>\n                                                                    <\/div>\n                <\/div>\n                \n            <\/div>\n                    <\/div>\n    <\/div>\n\n<\/section>\n\n<section aria-label=\"Discover How Monta Powers Your EV Charging Success\" class=\"bg-primary-blue text-white  rounded-section\" >\n    <div class=\"grid grid-cols-1 md:grid-cols-12 gap-12 items-center\">\n                <div class=\"md:col-span-5\">\n                                    <div class=\"pill-label mb-8 text-white border-white\">\n                Partner with Monta            <\/div>\n                                                    <h2 class=\"h2 mb-10 \">\n                    Discover How Monta Powers Your EV Charging Success                <\/h2>\n                                                <div class=\"md:hidden block mb-10 \">\n                                                    <lottie-player src=\"https:\/\/monta.com\/app\/uploads\/sites\/23\/2025\/08\/HubAnimation_US.json\" background=\"transparent\" speed=\"1\"\n                        style=\"width: 100%; height: auto; margin-bottom: 24px;\" loop autoplay mode=\"normal\">\n                                            <\/div>\n                        <div class=\"rich-text \">\n                <p>Scale your EV charging operations effortlessly with Monta\u2019s intuitive platform. From seamless integrations to advanced analytics, we help you simplify operations, reduce downtime, and drive growth.<\/p>\n\n            <\/div>\n                                    <a href=\"https:\/\/monta.com\/en-us\/contact-sales\/\" class=\"btn-primary-black mt-8\">\n                Contact Sales            <\/a>\n                                            <\/div>\n                <div class=\"md:col-span-6 md:col-start-7 justify-items-end hidden md:block\">\n                                        <lottie-player src=\"https:\/\/monta.com\/app\/uploads\/sites\/23\/2025\/08\/HubAnimation_US.json\" background=\"transparent\" speed=\"1\"\n                    style=\"width: 100%; height: auto\" loop autoplay mode=\"normal\">\n                <\/lottie-player>\n                                <\/div>\n            <\/div>\n<\/section>\n\n\n\n<section aria-label=\"Discover more\" class=\"\">\n    <div class=\"grid grid-cols-1 md:grid-cols-12\">\n        <div class=\"col-span-12 md:col-span-5\">\n             <h2  class=\"mb-8 md:mb-14\">Discover more <\/h2>         <\/div>\n        <div class=\"col-span-12\">\n                        <div\n                class=\"border-faded-grey-horizontal border-t-1 border-b-0 md:last:border-b-1 grid grid-cols-1 md:grid-cols-2\">\n                                <a href=\"https:\/\/monta.com\/en-us\/downloadables\/selecting-the-right-ev-charging-software-rfp-template\/\" class=\"block group h-full\">\n                <div class=\"py-8 border-l-0 border-t-0 md:border-b-0 max-md:border-faded-grey-horizontal max-md:border-b-1 h-full flex flex-col\n                            md:border-faded-grey-vertical md:border-r-1 md:last:border-r-0                             \">\n                    <div class=\"grid grid-cols-1 md:grid-cols-3 gap-6 items-center  flex-1\">\n                        <div class=\"overflow-hidden rounded-xl\">\n                                                        <img decoding=\"async\" class=\"w-full h-full aspect-video object-cover rounded-xl transition-transform duration-300 group-hover:scale-110\" src=\"https:\/\/monta.com\/app\/uploads\/sites\/23\/2025\/11\/WEB_ThumbnailHero_RFPTemplate-1-1024x576.png\" title=\"Selecting the Right EV Charging Software: RFP Template\" alt=\"Selecting the Right EV Charging Software: RFP Template\" \/>\n                                                    <\/div>\n                        <div class=\"col-span-2 md:pr-8 flex flex-col justify-between\">\n                            <div>\n                                <div class=\"pill-label mb-4\">\n                                    Downloadable\n                                <\/div>\n                                <h4 class=\"text-2xl transition-colors duration-300 group-hover:text-primary-blue\">Selecting the Right EV Charging Software: RFP Template<\/h4>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                <\/div>\n                <\/a>\n                                <a href=\"https:\/\/monta.com\/en-us\/downloadables\/breaking-the-circuit-lessons-from-migrating-50000-ev-chargers\/\" class=\"block group h-full\">\n                <div class=\"py-8 border-l-0 border-t-0 md:border-b-0 max-md:border-faded-grey-horizontal max-md:border-b-1 h-full flex flex-col\n                            md:border-faded-grey-vertical md:border-r-1 md:last:border-r-0                             \">\n                    <div class=\"grid grid-cols-1 md:grid-cols-3 gap-6 items-center md:pl-6 flex-1\">\n                        <div class=\"overflow-hidden rounded-xl\">\n                                                        <img decoding=\"async\" class=\"w-full h-full aspect-video object-cover rounded-xl transition-transform duration-300 group-hover:scale-110\" src=\"https:\/\/monta.com\/wp-content\/uploads\/2025\/06\/img_Whitepaper_Generic-Thumbnail_EN-1-1024x788.png\" title=\"Breaking the Circuit: Lessons from Migrating 50,000 EV Chargers\" alt=\"Breaking the Circuit: Lessons from Migrating 50,000 EV Chargers\" \/>\n                                                    <\/div>\n                        <div class=\"col-span-2 md:pr-8 flex flex-col justify-between\">\n                            <div>\n                                <div class=\"pill-label mb-4\">\n                                    Downloadable\n                                <\/div>\n                                <h4 class=\"text-2xl transition-colors duration-300 group-hover:text-primary-blue\">Breaking the Circuit: Lessons from Migrating 50,000 EV Chargers<\/h4>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                <\/div>\n                <\/a>\n                            <\/div>\n            \n        <\/div>\n<\/section>","protected":false},"featured_media":3263,"parent":0,"menu_order":0,"template":"template-downloadables-custom.blade.php","tags":[39,40,41],"downloadables_category":[53],"class_list":["post-4635","downloadables","type-downloadables","status-publish","has-post-thumbnail","hentry","tag-fleet","tag-site-owners","tag-turnkey-providers","downloadables_category-white-paper"],"acf":{"hero_image":{"ID":5056,"id":5056,"title":"The Charge Point Management System (CPMS) Buyer's Guide Overview","filename":"white-paper_buyers-guide-us.png","filesize":0,"url":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/white-paper_buyers-guide-us.png","link":"https:\/\/monta.com\/en-us\/downloadables\/the-charge-point-management-system-a-buyers-guide\/the-charge-point-management-system-cpms-buyers-guide-overview\/","alt":"A woman with braids sits at a laptop in front of a white electric vehicle, next to a blue section featuring the guide's title and contents.","author":"35","description":"","caption":"","name":"the-charge-point-management-system-cpms-buyers-guide-overview","status":"inherit","uploaded_to":4635,"date":"2026-02-17 10:43:03","modified":"2026-02-17 10:43:19","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/monta.com\/en-us\/wp-includes\/images\/media\/default.png","width":1180,"height":900,"sizes":{"thumbnail":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/white-paper_buyers-guide-us-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/white-paper_buyers-guide-us-300x229.png","medium-width":300,"medium-height":229,"medium_large":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/white-paper_buyers-guide-us-768x586.png","medium_large-width":768,"medium_large-height":586,"large":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/white-paper_buyers-guide-us-1024x781.png","large-width":1024,"large-height":781,"1536x1536":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/white-paper_buyers-guide-us.png","1536x1536-width":1180,"1536x1536-height":900,"2048x2048":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/white-paper_buyers-guide-us.png","2048x2048-width":1180,"2048x2048-height":900}},"hero_description":"<p>The go-to resource for anyone looking to successfully enter the EV charging industry and scale their charging operations.<\/p>\n","download_button":"Download white paper","hubspot_form":"<p><script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script><br \/>\n<script>\n  hbspt.forms.create({\n    portalId: \"20114015\",\n    formId: \"da267f98-f4fc-467f-8145-03171c1e8ee7\",\n    region: \"na1\"\n  });\n<\/script><\/p>\n","list_section":{"title_h2":"Main takeaways","description":"<p>In this guide we provide you with the checklist for success in building and scaling your charging site(s), the pitfalls to avoid, and importantly how to select a charge point management system that forms the backbone of your operations.<\/p>\n","items":[{"icon":{"ID":4993,"id":4993,"title":"user","filename":"user.svg","filesize":0,"url":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/user.svg","link":"https:\/\/monta.com\/en-us\/downloadables\/a-framework-for-evaluating-ev-charging-station-performance\/user-4\/","alt":"","author":"35","description":"","caption":"","name":"user-4","status":"inherit","uploaded_to":2542,"date":"2026-02-16 10:34:46","modified":"2026-02-16 10:36:06","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/monta.com\/en-us\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/user.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/user.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/user.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/user.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/user.svg","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/user.svg","2048x2048-width":24,"2048x2048-height":24}},"item_text":"A deep understanding of customer needs is crucial to inform decisions on charge point types, services, and ensuring sites are fit-for-purpose with minimal hidden costs\r\n"},{"icon":{"ID":4994,"id":4994,"title":"slider","filename":"slider.svg","filesize":0,"url":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/slider.svg","link":"https:\/\/monta.com\/en-us\/downloadables\/designing-for-experience-best-practices-for-public-ev-charging-sites\/slider\/","alt":"","author":"35","description":"","caption":"","name":"slider","status":"inherit","uploaded_to":2610,"date":"2026-02-16 10:34:48","modified":"2026-02-16 10:48:28","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/monta.com\/en-us\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/slider.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/slider.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/slider.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/slider.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/slider.svg","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/slider.svg","2048x2048-width":24,"2048x2048-height":24}},"item_text":"Selecting a CPMS is essential regardless of charge point volume or customer groups, and should be considered early in business planning\r\n"},{"icon":{"ID":4979,"id":4979,"title":"rocket","filename":"rocket.svg","filesize":0,"url":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/rocket.svg","link":"https:\/\/monta.com\/en-us\/downloadables\/designing-for-experience-best-practices-for-public-ev-charging-sites\/rocket-3\/","alt":"","author":"35","description":"","caption":"","name":"rocket-3","status":"inherit","uploaded_to":2610,"date":"2026-02-16 10:34:27","modified":"2026-02-16 10:49:00","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/monta.com\/en-us\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/rocket.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/rocket.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/rocket.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/rocket.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/rocket.svg","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/rocket.svg","2048x2048-width":24,"2048x2048-height":24}},"item_text":"The right CPMS must meet customer needs and scale with your business ambitions\r\n"},{"icon":{"ID":4996,"id":4996,"title":"tool","filename":"tool.svg","filesize":0,"url":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/tool.svg","link":"https:\/\/monta.com\/en-us\/downloadables\/the-charge-point-management-system-a-buyers-guide\/tool-6\/","alt":"","author":"35","description":"","caption":"","name":"tool-6","status":"inherit","uploaded_to":4635,"date":"2026-02-16 10:34:50","modified":"2026-02-16 12:43:01","menu_order":0,"mime_type":"image\/svg+xml","type":"image","subtype":"svg+xml","icon":"https:\/\/monta.com\/en-us\/wp-includes\/images\/media\/default.png","width":24,"height":24,"sizes":{"thumbnail":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/tool.svg","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/tool.svg","medium-width":300,"medium-height":300,"medium_large":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/tool.svg","medium_large-width":768,"medium_large-height":768,"large":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/tool.svg","large-width":1024,"large-height":1024,"1536x1536":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/tool.svg","1536x1536-width":24,"1536x1536-height":24,"2048x2048":"https:\/\/monta.com\/wp-content\/uploads\/2026\/02\/tool.svg","2048x2048-width":24,"2048x2048-height":24}},"item_text":"Prioritise a hardware-agnostic CPMS that gives full control over pricing\r\n"}]}},"_links":{"self":[{"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/downloadables\/4635","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/downloadables"}],"about":[{"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/types\/downloadables"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/media\/3263"}],"wp:attachment":[{"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/media?parent=4635"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/tags?post=4635"},{"taxonomy":"downloadables_category","embeddable":true,"href":"https:\/\/monta.com\/en-us\/wp-json\/wp\/v2\/downloadables_category?post=4635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}