Monta is committed to delivering digital experiences that are inclusive, equitable, and compliant with evolving accessibility standards. In alignment with the European Accessibility Act (EAA) and the internationally recognized Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, we implemented significant accessibility upgrades across our platforms.
Purpose and Legislative Context
The European Accessibility Act, effective from June 2025, mandates that digital services within the EU must be accessible to individuals with disabilities. This builds upon existing regulations in the U.S., Canada, and the UK to create harmonized law across all EU countries, and has been rolling out since 2019 (EN 301 549). As Monta operates within the transport, finance, and energy sectors, we are subject to these requirements.
At Monta, our efforts extend beyond compliance. We view accessibility as a foundational component of responsible product development. Our objective is to ensure that all users, regardless of ability or circumstance, can interact with Monta’s products seamlessly and effectively.
Summary of Improvements
Updated Platforms
The following Monta products and assets have undergone accessibility-focused enhancements:
- Driver apps: Monta Charge and white-label equivalents
- Monta Hub: The web-based management platform
- Public websites: Including Monta.com and associated digital touchpoints
- Email communications, PDF documents, and other downloadable materials
Key Enhancements
- Enhanced color contrast for readability in both light and dark themes
- Support for increased zoom without content or layout degradation
- Expanded keyboard-only navigation capabilities for all essential user flows
- Improved focus states to aid users navigating via keyboard or assistive technology
- Clear and consistent information hierarchy and form labeling to support screen readers
- Enlarged touch targets for improved usability across devices
These modifications aim to foster a more intuitive and accessible experience for all users, including those with permanent, temporary, or situational impairments.
Accessibility Benefits Beyond Compliance
Products are rarely accessible by accident. Achieving true accessibility requires intentional design and inclusive collaboration. At Monta, we actively incorporated the perspectives of individuals with permanent, temporary, and situational disabilities during the development process.
These efforts were supported by both a certified accessibility auditor and a group of dedicated volunteer testers, whose feedback helped us identify and address real-world challenges.
While these enhancements are essential for people with disabilities, they also provide broader value for:
- Individuals with temporary limitations (e.g., injury or illness)
- Users in constraining environments (e.g., bright sunlight, noisy settings)
- Those relying on keyboard-only input or alternative navigation methods
- Older adults with age-related changes in ability
By centering accessibility in our process and working directly with affected users, we’ve delivered improvements that make Monta’s products more intuitive, inclusive, and usable for everyone.
Implications for Our Partners and Users
Monta’s accessibility initiatives offer multiple benefits to our stakeholders:
- Regulatory alignment, ensuring your operations are compliant with the EAA and related international standards
- Enhanced eligibility for public tenders and RFPs that require documented accessibility compliance
- Improved user experience, fostering higher satisfaction and broader usability
Accessibility improvements are automatically applied and require no action from end users or partners.
Our Accessibility Approach
Monta employs a multi-faceted approach to accessibility, including:
- Routine audits of digital interfaces to identify and resolve accessibility barriers
- Adherence to WCAG 2.2 Level AA guidelines across product development cycles
- Testing with assistive technologies, such as screen readers and keyboard-only workflows
- Ongoing team training on accessibility best practices and inclusive design
- Publication of annual VPAT® reports (Voluntary Product Accessibility Templates) for key products, including:
- Monta Charge (Coming soon)
- Monta Hub for Consumers (Coming soon)
Commitment to Continuous Improvement
Monta will continue investing in tools, training, and design practices to ensure our products remain accessible, inclusive, and compliant with global standards.
We welcome feedback from users and partners regarding accessibility. Should you encounter any barriers while using our services, please contact our support team.
Monta remains steadfast in its mission to build technology that works for everyone - not just the majority.
By embedding accessibility into our product DNA, we create more inclusive experiences for all.