{"id":20630,"date":"2025-02-27T11:35:00","date_gmt":"2025-02-27T10:35:00","guid":{"rendered":"https:\/\/monta.com\/en\/?post_type=case-studies&#038;p=20630"},"modified":"2026-03-06T11:41:49","modified_gmt":"2026-03-06T10:41:49","slug":"molndal-energi","status":"publish","type":"case-studies","link":"https:\/\/monta.com\/en\/case-studies\/molndal-energi\/","title":{"rendered":"M\u00f6lndal Energi drives 10% growth and 9.6\/10 satisfaction with Monta\u2019s Platform"},"content":{"rendered":"<figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"2500\" height=\"1667\" src=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2025\/02\/B5A5657-Edit-1.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"molndal energi image\" style=\"object-fit:cover;\" srcset=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2025\/02\/B5A5657-Edit-1.jpg 2500w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2025\/02\/B5A5657-Edit-1-300x200.jpg 300w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2025\/02\/B5A5657-Edit-1-1024x683.jpg 1024w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2025\/02\/B5A5657-Edit-1-150x100.jpg 150w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2025\/02\/B5A5657-Edit-1-768x512.jpg 768w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2025\/02\/B5A5657-Edit-1-1536x1024.jpg 1536w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2025\/02\/B5A5657-Edit-1-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 2500px) 100vw, 2500px\" title=\"\"><\/figure>\n\n\n<h2 class=\"wp-block-heading\">Key results<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>10% month-over-month charge point growth<\/li>\n\n\n\n<li>Comprehensive EV charging solution for businesses and housing associations<\/li>\n\n\n\n<li>New revenue streams through service-level agreements (SLAs) built on Monta&#8217;s platform<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">About M\u00f6lndal Energi<\/h2>\n\n\n\n<p>M\u00f6lndal Energi is a Swedish utility company supplying 100% fossil free electricity, district heating, solar energy, and EV charging. With a strong focus on sustainability and customer service, they provide energy solutions to businesses, households and housing associations. As EV adoption grows across Sweden, M\u00f6lndal Energi partnered with Monta to provide a reliable charge point management system designed for businesses and housing associations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The challenge<\/h2>\n\n\n\n<p>Before working with Monta, M\u00f6lndal Energi relied on a legacy charge point management provider and the system failed to meet their growing needs. The platform lacked critical functionality, and incorrect data on charging sessions led to operational inefficiencies. These issues compelled M\u00f6lndal to seek an alternative supplier as they needed a flexible, reliable, and scalable solution &#8211; one that was future proof and could accommodate multiple customer use cases.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The solution<\/h2>\n\n\n\n<p>Monta provided M\u00f6lndal Energi with a comprehensive charge point management system that resolved their previous challenges and enabled them to build new service offerings. By leveraging Monta\u2019s functionality, M\u00f6lndal Energi introduced tiered service level agreements (SLAs) to provide different levels of support to their customers.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Basic Package:<\/strong> Customers receive access to Monta\u2019s platform and manage everything independently.<\/li>\n\n\n\n<li><strong>Medium Package:<\/strong> Customers use Monta\u2019s platform with additional administrative support from M\u00f6lndal Energi, including help with setting up teams, price groups, and member access.<\/li>\n\n\n\n<li><strong>Large Package:<\/strong> Customers receive full-service support, including a dedicated customer success manager who proactively monitors their setup, provides insights, and resolves issues remotely\u2014such as rebooting charge points if necessary.<\/li>\n<\/ul>\n\n\n\n<p>This structured approach allows M\u00f6lndal Energi to cater to a variety of customer needs while generating new revenue streams. With <a href=\"https:\/\/monta.com\/en\/features\/partner-api\/\" data-type=\"features\" data-id=\"13355\">Monta\u2019s Partner API<\/a>, they can extract the necessary data to offer e-invoicing for select customers, ensuring they meet specific billing requirements.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2025\/02\/B5A5052-Edit-1024x683.webp\" alt=\"molndal energi image\" class=\"wp-image-20635\" title=\"\" srcset=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2025\/02\/B5A5052-Edit-1024x683.webp 1024w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2025\/02\/B5A5052-Edit-300x200.webp 300w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2025\/02\/B5A5052-Edit-150x100.webp 150w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2025\/02\/B5A5052-Edit-768x512.webp 768w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2025\/02\/B5A5052-Edit.webp 1250w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Beyond these tailored solutions, M\u00f6lndal Energi remains committed to delivering a top-tier customer experience. With a customer satisfaction score of 9.6\/10 across all of their business areas, they see Monta as a key partner in maintaining and enhancing service quality. The flexibility of Monta\u2019s platform allows them to refine their offerings and ensure their customers get the best possible charging experience.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The results<\/h2>\n\n\n\n<p>Since adopting Monta\u2019s platform, M\u00f6lndal Energi has achieved steady 10% month-over-month growth in charge points. Their ability to provide a <a href=\"https:\/\/monta.com\/en\/business-solutions\/solution-provider\/\">complete and scalable EV charging solution<\/a> has strengthened relationships with businesses and housing associations, allowing them to expand their service reach.<\/p>\n\n\n<section aria-label=\"Breaking the circuit: Lessons from migrating 50,000 EV chargers\" class=\"bg-grey text-black  rounded-section\">\n    <div class=\"max-w-4xl mx-auto text-center\">\n                <div class=\"pill-label mb-8 \">\n            White paper        <\/div>\n                                    <h2 class=\"h2 mb-10 \">\n                Breaking the circuit: Lessons from migrating 50,000 EV chargers            <\/h2>\n                                <div class=\"text-lg mb-10 \">\n            <p>Switching EV charging management platforms might feel risky. However, the bigger risk is staying stuck with legacy systems that limit growth. Monta has migrated over 50,000 chargers across Europe and North America and has perfected the playbook for complex, large scale migrations.<\/p>\n<p>This white paper outlines Monta\u2019s proven 95% 1% 4% migration methodology, designed to minimise risk, streamline execution, and accelerate your ability to scale.<\/p>\n        <\/div>\n                                <div class=\"flex flex-col md:flex-row gap-4 justify-center\">\n            <a href=\"https:\/\/monta.com\/en\/downloadables\/breaking-the-circuit-lessons-from-migrating-50000-ev-chargers\/\"                 class=\"btn-primary-blue\">\n                Access white paper            <\/a>\n                    <\/div>\n            <\/div>\n<\/section>\n\n\n<h2 class=\"wp-block-heading\">Future plans<\/h2>\n\n\n\n<p>Looking ahead, M\u00f6lndal Energi plans to deepen their engagement with existing customers to ensure they receive best-in-class charging solutions. Given that municipalities, businesses, and housing associations each have unique requirements, M\u00f6lndal Energi is committed to continuously evolving their services by building on Monta\u2019s flexible platform.<\/p>\n\n\n\n<p>Additionally, they are focused on expanding into new geographical markets and identifying new customer segments. Unlike other platforms, Monta\u2019s adaptability allows them to customize solutions for various industries, positioning M\u00f6lndal Energi for long-term growth in the EV charging sector.<\/p>\n\n\n<div class=\"max-w-5xl mx-auto \">\n    <quote-slider data-quotes='[{\"title\":\"\\u201cOur previous system was unreliable and lacked the flexibility\",\"quote_text\":\"we needed for our customers. With Monta, we can build on top of the platform, offer tailored service packages, and create new revenue streams - all while maintaining our high customer satisfaction.\\u201d\",\"author\":\"Martin Jellvert B\\u00f6rjeson\",\"position\":\"M\\u00f6lndal Energi\",\"author_image\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2025\\\/02\\\/testimonial-molndal.webp\",\"company_logo\":false,\"button_label\":\"\",\"button_link\":\"\"}]' data-background=\"transparent\" \/>\n<\/div> ","protected":false},"excerpt":{"rendered":"<p>M\u00f6lndal Energi replaced their legacy system with Monta\u2019s flexible platform, driving 10% monthly growth in charge points. They introduced tiered SLAs, automated invoicing, and expanded EV charging services\u2014achieving greater efficiency and a 9.6\/10 customer satisfaction score.<\/p>\n","protected":false},"author":1,"featured_media":20631,"menu_order":0,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"tags":[457],"case_study_country":[515],"product":[524],"company_size":[534],"industry":[536],"class_list":["post-20630","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","tag-solution-providers","case_study_country-sweden","product-monta-hub","company_size-smb","industry-energy"],"acf":[],"_links":{"self":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/case-studies\/20630","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/types\/case-studies"}],"author":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/media\/20631"}],"wp:attachment":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/media?parent=20630"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/tags?post=20630"},{"taxonomy":"case_study_country","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/case_study_country?post=20630"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/product?post=20630"},{"taxonomy":"company_size","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/company_size?post=20630"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/industry?post=20630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}