HBC is a UK-based charge point manufacturer and operator that has quietly become one of the most innovative players in EV infrastructure. As a family-run business with a strong technical foundation, HBC offer more than just hardware – they offer a complete charging solution, with innovation and customer experience at the forefront. <\/p>\n\n\n\n
From the outset, they selected Monta as their exclusive software partner, enabling them to tightly integrate OCPP-compliant hardware with advanced backend functionality. <\/p>\n\n\n\n
By focusing on seamless installer workflows, remote diagnostics, and customer-first design, HBC has grown into a credible Charge Point Operator (CPO), deploying and managing their own network across the UK\u2019s residential, commercial, and hospitality sectors.<\/p>\n\n\n\n
In under 6 months, HBC has onboarded more than 250 charge points on Monta subscriptions – doubling their installed base. All of their units are OCPP-compliant and offer full 4G, LAN, and WiFi connectivity – features that have been available in their portfolio since 2022, long before they were standard in the UK. With Monta, HBC has become a fully operational CPO, managing remote updates, tracking revenue and performance, and expanding their footprint into new sectors such as residential developments and large hospitality groups.<\/p>\n\n\n\n
The real-world performance of their chargers has been equally impressive: units installed since mid-2022 remain reliable, with only minimal failure rates. When issues do arise, their team can remotely diagnose and resolve problems, supported by factory-level access and Monta\u2019s OTA capabilities. This has resulted in extremely high installer satisfaction and strong recurring business. <\/p>\n\n\n
HBC entered the market with a strong technical product, but early on, it became clear that great hardware wasn\u2019t enough. To truly deliver on their vision – an innovative, scalable, customer-centric charging experience – they needed a software partner that could complement their ambitions. <\/p>\n\n\n\n
Wanting to set themselves apart from their competitors the need was obvious to partner with a software provider who could enhance the level of customer service already being delivered. The ability to turn units into revenue generators, multi-site access control and backend tools to manage compliance. More importantly, they risked being perceived as just another box shifter, rather than the full-service operator they aspired to be.<\/p>\n\n\n