{"id":11331,"date":"2023-06-06T09:03:30","date_gmt":"2023-06-06T08:03:30","guid":{"rendered":"https:\/\/monta.com\/uk\/?post_type=help-center&#038;p=11331"},"modified":"2025-10-28T08:55:21","modified_gmt":"2025-10-28T07:55:21","slug":"neoom-installation-guide","status":"publish","type":"help-center","link":"https:\/\/monta.com\/en\/help-center\/neoom-installation-guide\/","title":{"rendered":"Neoom Integration Guide"},"content":{"rendered":"\n<p><strong>Please note<\/strong>&nbsp;that when you connect your charge point to Monta, we become the&nbsp;<strong>operator of the charge point<\/strong>. This means that you need to use Monta to control the charging process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Connecting to WebUI<\/h2>\n\n\n\n<p>Connect to the unit by opening it, then locate and connect with Ethernet to the charge controller on top of the box, and go to 192.168.0.241. You will see this page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"807\" src=\"https:\/\/monta.com\/uk\/wp-content\/uploads\/sites\/12\/2023\/06\/image-2-1024x807.png\" alt=\"\" class=\"wp-image-11334\" style=\"width:347px;height:273px\" title=\"\" srcset=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image-2-1024x807.png 1024w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image-2-300x236.png 300w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image-2-150x118.png 150w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image-2-768x605.png 768w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image-2-1536x1211.png 1536w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image-2.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Login with the password, which is located on the charge controller as \u201cPW: XXXXXXXXX\u201d.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"438\" src=\"https:\/\/monta.com\/uk\/wp-content\/uploads\/sites\/12\/2023\/06\/image3-2-1-1024x438.png\" alt=\"\" class=\"wp-image-11337\" style=\"width:346px;height:148px\" title=\"\" srcset=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image3-2-1-1024x438.png 1024w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image3-2-1-300x128.png 300w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image3-2-1-150x64.png 150w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image3-2-1-768x329.png 768w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image3-2-1.png 1150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>You should now be logged in sucesfully!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Configuring Network<\/h2>\n\n\n\n<p>Press the \u201cNetwork\u201d tab.<\/p>\n\n\n\n<p>Enable DHCP if required in your network environment.<\/p>\n\n\n\n<p>Make sure the <strong>\u201cModbus TCP\u201d<\/strong> access control is set to <strong>\u201cNo Restrictions\u201d<\/strong>, and press <strong>\u201cSubmit\u201d<\/strong>.<br><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"816\" src=\"https:\/\/monta.com\/uk\/wp-content\/uploads\/sites\/12\/2023\/06\/image-1024x816.png\" alt=\"\" class=\"wp-image-11332\" style=\"width:359px;height:286px\" title=\"\" srcset=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image-1024x816.png 1024w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image-300x239.png 300w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image-150x120.png 150w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image-768x612.png 768w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image.png 1054w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Scroll down to the bottom and click \u201cReset\u201d<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wait a few moments and login again <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. OCPP configuration<\/h2>\n\n\n\n<p>Scroll down to the bottom of the \u201cNetwork\u201d tab and enter the following:<\/p>\n\n\n\n<p><strong>OCPP Interface<\/strong> &#8211; \u201cEthernet\u201d (if cable) or \u201cModem\u201d if cellular. (If modem is present please enter SIM settings under \u201cExternal SIM\u201d)<\/p>\n\n\n\n<p><strong>OCPP Vendor<\/strong> &#8211; \u201cneoom\u201d<\/p>\n\n\n\n<p><strong>OCPP Model<\/strong> &#8211; \u201cBoxx\u201d (or according to which Neoom you are configurating)<\/p>\n\n\n\n<p><strong>Portal Password <\/strong>&#8211; \u201c12345678000000000000\u201d<\/p>\n\n\n\n<p><strong>MeterValue Send Energy Total<\/strong> &#8211; Yes<\/p>\n\n\n\n<p><strong>Error when offline<\/strong> &#8211; No<\/p>\n\n\n\n<p><strong>Freemode when offline<\/strong> &#8211; No<\/p>\n\n\n\n<p><strong>Freemode after Restart<\/strong>&#8211; No<\/p>\n\n\n\n<p><strong>Freemode RFID card <\/strong>&#8211; *blank*<\/p>\n\n\n\n<p><strong>Local Authorize RFID card <\/strong>&#8211; *blank<\/p>\n\n\n\n<p><strong>Websocket Ping Interval<\/strong> &#8211; 180<\/p>\n\n\n\n<p>ws:\/\/ocpp.monta.app:80\/NEO{YourSerial}<\/p>\n\n\n\n<p>The serial can be found under \u201cStatus\u201d tab, such as \u201c00000018744\u201d.<\/p>\n\n\n\n<p>Press <strong>\u201cSubmit\u201d<\/strong>, then <strong>\u201cReset\u201d<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/monta.com\/uk\/wp-content\/uploads\/sites\/12\/2023\/06\/image-1-1024x683.png\" alt=\"\" class=\"wp-image-11333\" title=\"\" srcset=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image-1-1024x683.png 1024w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image-1-300x200.png 300w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image-1-150x100.png 150w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image-1-768x512.png 768w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/06\/image-1.png 1338w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>After a brief while, the charge point should now be connected to Monta.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Connect the charge point to your Monta Account<\/h2>\n\n\n\n<p>Now you need to add and connect your charge point to your Monta account.<\/p>\n\n\n\n<p>You can do this through either <a href=\"https:\/\/monta.com\/uk\/help-center\/connect-your-charge-point\/\">Monta Charge<\/a> or <a href=\"https:\/\/monta.com\/uk\/help-center\/add-charge-point-in-team\/\">Monta Hub<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This is a guide that shows how to connect your Neoom charge point to Monta.<\/p>\n","protected":false},"author":60,"featured_media":26315,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false},"help_cat":[20],"help_tags":[244],"class_list":["post-11331","help-center","type-help-center","status-publish","format-standard","has-post-thumbnail","hentry","help_cat-integration-guides","help_tags-installation"],"acf":[],"_links":{"self":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center\/11331","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/users\/60"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/media\/26315"}],"wp:attachment":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/media?parent=11331"}],"wp:term":[{"taxonomy":"help_cat","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_cat?post=11331"},{"taxonomy":"help_tags","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_tags?post=11331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}