{"id":14047,"date":"2023-12-22T14:59:13","date_gmt":"2023-12-22T13:59:13","guid":{"rendered":"https:\/\/monta.com\/uk\/?post_type=help-center&#038;p=14047"},"modified":"2024-09-28T15:25:48","modified_gmt":"2024-09-28T14:25:48","slug":"get-started-ev-driver-home","status":"publish","type":"help-center","link":"https:\/\/monta.com\/en\/help-center\/get-started-ev-driver-home\/","title":{"rendered":"Get started as an EV driver charging at home"},"content":{"rendered":"\n<p>This guide describes how to set up Monta Charge, if you are an EV driver, who owns a charge point and wants to set it up at home. All the setups and settings are available in Monta Charge.<\/p>\n\n\n\n<p>You are free to follow the steps in whatever order suits your needs. You can jump straight to step 4 and connect your charge point to Monta. What we recommend is to follow the steps, in the order described in this guide, so you get the smoothest experience. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Create a Monta account<\/h2>\n\n\n\n<p>To get started, begin by <a href=\"https:\/\/monta.com\/uk\/help-center\/create-monta-account\/\" data-type=\"help-center\" data-id=\"1781\">setting up your Monta account<\/a>.<\/p>\n\n\n\n<p>Download Monta Charge, which can be found on both the <strong>Google Play Store <\/strong>and the <strong>App Store<\/strong>.<\/p>\n\n\n\n<p>Then, you can create your account using your email address, phone number, or any of the options listed on the screen.<\/p>\n\n\n\n<p>Please keep in mind that the login method you choose becomes a credential for accessing Monta, and it&#8217;s important to note that Monta does not store your password for security purposes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Fill out your profile<\/h2>\n\n\n\n<p>We recommend you to complete your <a href=\"https:\/\/monta.com\/uk\/help-center\/create-monta-account\/#heading-2\" data-type=\"link\" data-id=\"https:\/\/monta.com\/uk\/help-center\/create-monta-account\/#heading-2\">Monta profile details<\/a>, which can be done in the <strong>Settings<\/strong> section, specifically under <strong>Profile<\/strong>.<\/p>\n\n\n\n<p>Including both your phone number<strong> and<\/strong> email ensures you always have a reliable means of logging in. Also, you can avoid accidentally making a second Monta account. If you select your Country &amp; Area, that will make the SmartCharge calculation more accurate and will help with setting up the cost of charging. <\/p>\n\n\n\n<p>You have the option to personalize the types of emails you receive from Monta to ensure you stay updated according to your preferences.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Add and integrate car<\/h2>\n\n\n\n<p>The easiest way to manage your charging is to let your car determine its charging needs!<\/p>\n\n\n\n<p>That&#8217;s why we strongly recommend <a href=\"https:\/\/monta.com\/uk\/help-center\/integrate-car-with-monta\/\" data-type=\"help-center\" data-id=\"1804\">adding your car<\/a> to your Monta profile. By doing so, you provide us with important data, like battery capacity, which is used to calculate SmartCharge and other charging sessions.<\/p>\n\n\n\n<p>If you&#8217;d like to view your car&#8217;s State of Charge (SoC) and enable automatic charging decisions, consider <a href=\"https:\/\/monta.com\/uk\/help-center\/integrate-car-with-monta\/\" data-type=\"help-center\" data-id=\"1804\">integrating your car with Monta<\/a>. This integration is made possible through Monta&#8217;s partnership with Enode. To discover the specific features your car model can offer via integration, you can find more information <a href=\"https:\/\/developers.enode.com\/api\/capabilities\/vehicle\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Add and connect your charge point<\/h2>\n\n\n\n<p>When you connect your charge point to Monta, this means that you will need to use Monta Charge to operate the charging, such starting, stopping or scheduling a charge. <\/p>\n\n\n\n<p>The process to connect a charge point to Monta consists of 3 steps: Physical installation, Integration with Monta and pairing to your Monta account. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Physical installation<\/strong> must be performed by a certified installer, who will connect the charge point to electricity and to the internet. <\/li>\n\n\n\n<li><strong>Integration <\/strong>should also be performed by an installer, who will point the charge point to Monta&#8217;s backend. <a href=\"https:\/\/monta.com\/uk\/help-center\/category\/integration-guides\/\">Here is a list of guides<\/a>, where you can find your charge point brand and how it needs to be configured. If your installer needs help with the integration process, they can book a consultation with Monta&#8217;s <a href=\"https:\/\/app.monta.app\/installation\" target=\"_blank\" rel=\"noopener\">Site Enablement Team<\/a>, who can lead them through the steps.<\/li>\n\n\n\n<li><strong>Pairing<\/strong> the charge point happens when you add the charge point in Monta Charge and you verify the connection. <a href=\"https:\/\/monta.com\/uk\/help-center\/connect-your-charge-point\/\" data-type=\"help-center\" data-id=\"1898\">Here is a guide <\/a>on how to do that. <\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">5. Add electricity cost for your charge point<\/h2>\n\n\n\n<p>Using Monta, you can monitor the cost of electricity for charging on your own charge point. Your electricity cost input is used in:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><a href=\"https:\/\/monta.com\/uk\/help-center\/understand-charging-insights\/\" data-type=\"help-center\" data-id=\"14806\">Insights: <\/a>Track the cost of charging on your charge point.<\/li>\n\n\n\n<li><a href=\"https:\/\/monta.com\/uk\/help-center\/enable-and-set-up-smartcharge\/\" data-type=\"help-center\" data-id=\"1860\">SmartCharge:<\/a> Initiate a charge based on your electricity cost.<\/li>\n\n\n\n<li><a href=\"https:\/\/monta.com\/uk\/help-center\/how-sponsored-charge-points-work\/\" data-type=\"help-center\" data-id=\"12989\">Sponsored charging:<\/a> If your employer is sponsoring the charging of a company car at your private charge point, you can share your electricity cost with them.<\/li>\n<\/ol>\n\n\n\n<p><a href=\"https:\/\/monta.com\/uk\/help-center\/cost-tracking-charge-point\/\" data-type=\"help-center\" data-id=\"12387\">Here is guide<\/a> on how you can set up your electricity cost in Monta Charge. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Perform a charge<\/h2>\n\n\n\n<p>Once you have connected your charge point to Monta, you are ready to start charging!<\/p>\n\n\n\n<p>When you open your charge point in Monta Charge, you will see <a href=\"https:\/\/monta.com\/uk\/help-center\/charge-now-at-home\/\" data-type=\"help-center\" data-id=\"1850\">different types of charges you can start<\/a>. Please note that some of the charge types require a setup in Monta Charge. You can see more in the above linked guide. <\/p>\n\n\n\n<p><strong>Charge now<\/strong> allows you to start charging on demand with a swipe in Monta Charge.<\/p>\n\n\n\n<p><strong>Scheduled charge<\/strong> gives you the option to set a specific time, when you want your car to start charging.<\/p>\n\n\n\n<p><strong>AutoStart<\/strong> will enable your charge point to start the charge as soon as the car cable is plugged in. <\/p>\n\n\n\n<p><strong>SmartCharge<\/strong> is a charge, set up by Monta&#8217;s algorithm, which takes into consideration your charging preferences, such as electricity cost, CO2 emissions and use of renewable energy.<\/p>\n\n\n\n<p>If you have already integrated your car with Monta, the system will get a state of charge and this will determine the needed amount for charging. <\/p>\n\n\n\n<p>Just pick a charge type and give it a try! <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Troubleshooting and support<\/h2>\n\n\n\n<p>If you encounter any issues while setting up or charging on your charge point, we have some helpful troubleshooting guides to suggest:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/monta.com\/uk\/help-center\/car-integration-troubleshooting\/\" data-type=\"help-center\" data-id=\"13966\">Car integration troubleshooting<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/monta.com\/uk\/help-center\/home-charging-troubleshooting\/\" data-type=\"help-center\" data-id=\"13967\">Home charging troubleshooting<\/a><\/li>\n<\/ul>\n\n\n\n<p>If you need to contact Monta Support, you can do that by starting a chat in the Monta Charge or creating a ticket at support.monta.com <\/p>\n\n\n\n<p>We wish you happy charging! <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Advanced section<\/h2>\n\n\n\n<p>If you have performed a few charges and you need ready to try out other Monta features, we recommend the following:<\/p>\n\n\n\n<p><strong>Invite friends and family to charge<\/strong><\/p>\n\n\n\n<p>You can share your charge point with your friends and your family! All you need to do is invite them via Monta Charge. <\/p>\n\n\n\n<p>If they already have an account, we recommend to<a href=\"https:\/\/monta.com\/uk\/help-center\/invite-manage-members-team\/\" data-type=\"help-center\" data-id=\"2333\"> invite them using the phone number or email<\/a> they have used. If they do not have an account yet, they will receive an invitation to create an account.<\/p>\n\n\n\n<p><strong>Set up Virtual Solar charge<\/strong><\/p>\n\n\n\n<p>If you have solar panels, you can use them to power your charging via Monta&#8217;s Virtual Solar Charge feature, available in Monta Charge. <a href=\"https:\/\/monta.com\/uk\/help-center\/use-solarcharge-home\/\" data-type=\"help-center\" data-id=\"11973\">Here is guide<\/a> on how you create the setup. <\/p>\n\n\n\n<p><strong>Apply for tax refund (Denmark)<\/strong><\/p>\n\n\n\n<p>Charge point owners in Denmark can also <a href=\"https:\/\/monta.com\/uk\/help-center\/claim-tax-refund-monta\/\" data-type=\"help-center\" data-id=\"2990\">apply for a tax refund subscription<\/a> via Monta Charge. In the charge point settings, you can find the Monta Marketplace, which will show you all available subscriptions for your charge point brand. <\/p>\n\n\n\n<p>Please note that Monta is not a tax refund provider and the tax refund subscription is a contract you sign with a 3rd party provider. <\/p>\n\n\n\n<p><strong>Get sponsored home charging by your employer<\/strong><\/p>\n\n\n\n<p>If you are charging a company car at your private charge point at home, your employer can compensate your charging cost via Monta. Based on the settings, every time you charge, you will receive a reimbursement in your Monta Wallet, which you can withdraw to your bank account. <\/p>\n\n\n\n<p><a href=\"https:\/\/monta.com\/uk\/help-center\/how-sponsored-charge-points-work\/\" data-type=\"help-center\" data-id=\"12989\">Here is the whole set up<\/a> and how it works for both you and your employer. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to set up your Monta account, your personal charge point at home, as well as how to charge with Monta!<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false},"help_cat":[435],"help_tags":[400],"class_list":["post-14047","help-center","type-help-center","status-publish","format-standard","hentry","help_cat-get-started","help_tags-getstarted"],"acf":{"faq_post":false,"brand_name":"","brand_image":"https:\/\/monta.com\/uk\/wp-content\/uploads\/sites\/12\/2024\/08\/cpu.svg","portal_article_order":"","app_article_order":""},"_links":{"self":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center\/14047","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/users\/16"}],"wp:attachment":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/media?parent=14047"}],"wp:term":[{"taxonomy":"help_cat","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_cat?post=14047"},{"taxonomy":"help_tags","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_tags?post=14047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}