{"id":2039,"date":"2022-07-10T11:23:33","date_gmt":"2022-07-10T10:23:33","guid":{"rendered":"https:\/\/monta.com\/uk\/?post_type=help-center&#038;p=2039"},"modified":"2025-10-28T08:31:47","modified_gmt":"2025-10-28T07:31:47","slug":"compleo-installation-guide","status":"publish","type":"help-center","link":"https:\/\/monta.com\/en\/help-center\/compleo-installation-guide\/","title":{"rendered":"Compleo Integration Guide"},"content":{"rendered":"<article dir=\"ltr\">\n<p class=\"no-margin\"><b>Please note<\/b> that when you connect your charge point to Monta, we become the <b>operator of the charge point<\/b>. This means that you need to use Monta to control the charging process.<\/p>\n<p><b>Important!<\/b> To establish OCPP connection to Monta backend, charge point firmware version must be 1.1.16 or higher.<\/p>\n<h2 id=\"h_88ef813ebe\" data-post-processed=\"true\">1. Download the eConfig app and connect<\/h2>\n<p class=\"no-margin\">Download the eConfig app on your phone using <a class=\"intercom-content-link\" href=\"https:\/\/apps.apple.com\/dk\/app\/econfig\/id1455194196\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Apple store<\/a> or <a class=\"intercom-content-link\" href=\"https:\/\/play.google.com\/store\/search?q=econfig&amp;c=apps\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Google Play<\/a>.<\/p>\n<p class=\"no-margin\">When launching the app, a guide appears, providing instructions to establish a Bluetooth connection to the eBox. Please, follow the instructions and establish a bluetooth connection with the charge point.<\/p>\n<h2 id=\"h_ea2ae50d66\" data-post-processed=\"true\">2. Enter the PUK number<\/h2>\n<p class=\"no-margin\">After the connection is established, you will have to enter the PUK number.<\/p>\n<p class=\"no-margin\">The PUK is located on the back of the user manual that came with the eBox.<\/p>\n<p class=\"no-margin\">After this, you can select between <b>Business<\/b> and <b>Private<\/b> installation.<\/p>\n<div class=\"intercom-container\"><img decoding=\"async\" src=\"https:\/\/monta.com\/uk\/wp-content\/uploads\/sites\/12\/2022\/07\/image2-80.png\" alt=\"\" title=\"\"><\/div>\n<h2 id=\"h_7589aae89b\" data-post-processed=\"true\">3. Enter the technical settings<\/h2>\n<p class=\"no-margin\"><b>Please note!<\/b> It is very important that these values are correctly entered by a qualified person.<\/p>\n<p class=\"no-margin\">After you have entered the values, click on<b> &#8220;Proceed&#8221;<\/b>.<\/p>\n<div class=\"intercom-container\"><img decoding=\"async\" src=\"https:\/\/monta.com\/uk\/wp-content\/uploads\/sites\/12\/2022\/07\/image3-27.png\" alt=\"\" title=\"\"><\/div>\n<h2 id=\"h_e33a81a731\" data-post-processed=\"true\">4. Select backend and network<\/h2>\n<p class=\"no-margin\">On this page, select <b>&#8220;3rd Party Backend&#8221;<\/b>.<\/p>\n<p class=\"no-margin\">Proceed with choosing the network type you are going to use.<\/p>\n<p class=\"no-margin\">You can choose between <b>WiFi<\/b> (WLAN), <b>LAN<\/b>, and <b>SIM<\/b> connection. Enter the required information in one of the following and continue.<\/p>\n<div class=\"intercom-container\"><img decoding=\"async\" src=\"https:\/\/monta.com\/uk\/wp-content\/uploads\/sites\/12\/2022\/07\/backendandnetwork-60.png\" alt=\"\" title=\"\"><\/div>\n<h2 id=\"h_cb047a3c56\" data-post-processed=\"true\">5. Continue with backend settings<\/h2>\n<p class=\"no-margin\">When a valid internet connection is established, it\u2019s possible to continue with backend settings.<\/p>\n<p class=\"no-margin\">Click on <b>&#8220;Configure backend&#8221; <\/b>and edit these settings:<\/p>\n<p class=\"no-margin\"><b>Backend URL:<\/b> wss:\/\/ocpp.monta.app<\/p>\n<p class=\"no-margin\"><b>Chargebox Identity<\/b>: make sure it\u2019s the serial number of the charge point<\/p>\n<p class=\"no-margin\">The rest should be left as they were by default.<\/p>\n<p class=\"no-margin\">Press <b>\u201cProceed\u201d<\/b> and now the charge point will establish a connection to the backend.<\/p>\n<div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6225\" src=\"https:\/\/monta.com\/uk\/wp-content\/uploads\/sites\/12\/2022\/07\/configurebackend-13-1.png\" alt=\"\" width=\"773\" height=\"760\" title=\"\" srcset=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2022\/07\/configurebackend-13-1.png 773w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2022\/07\/configurebackend-13-1-300x295.png 300w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2022\/07\/configurebackend-13-1-150x147.png 150w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2022\/07\/configurebackend-13-1-768x755.png 768w\" sizes=\"auto, (max-width: 773px) 100vw, 773px\" \/><\/div>\n<h2 id=\"h_b4e74d0698\" data-post-processed=\"true\">6. Connecting the charge point to your Monta account<\/h2>\n<p class=\"no-margin\">Now you need to add and connect your charge point to your Monta account.<\/p>\n<p class=\"no-margin\">You can do this through either <a href=\"https:\/\/monta.com\/uk\/help-center\/connect-your-charge-point\/\">Monta Charge<\/a> or <a href=\"https:\/\/monta.com\/uk\/help-center\/add-charge-point-in-team\/\">Monta Hub<\/a>.<\/p>\n<\/article>\n","protected":false},"excerpt":{"rendered":"<p>This is a guide that shows how to install Monta on your Compleo charge point. <\/p>\n","protected":false},"author":16,"featured_media":26315,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false},"help_cat":[20],"help_tags":[244],"class_list":["post-2039","help-center","type-help-center","status-publish","format-standard","has-post-thumbnail","hentry","help_cat-integration-guides","help_tags-installation"],"acf":[],"_links":{"self":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center\/2039","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/users\/16"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/media\/26315"}],"wp:attachment":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/media?parent=2039"}],"wp:term":[{"taxonomy":"help_cat","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_cat?post=2039"},{"taxonomy":"help_tags","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_tags?post=2039"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}