{"id":2383,"date":"2022-07-04T11:23:32","date_gmt":"2022-07-04T10:23:32","guid":{"rendered":"https:\/\/monta.com\/uk\/?post_type=help-center&#038;p=2383"},"modified":"2025-09-01T09:59:30","modified_gmt":"2025-09-01T08:59:30","slug":"set-up-personal-wallet","status":"publish","type":"help-center","link":"https:\/\/monta.com\/en\/help-center\/set-up-personal-wallet\/","title":{"rendered":"Your personal Monta Wallet"},"content":{"rendered":"\n<p>In this guide you will learn how to set up and navigate your personal Monta Wallet. Under the <strong>Me<\/strong> navigation you can see all Wallets you have access to. Your personal Wallet is the first one you see, called <strong>Personal<\/strong>. <\/p>\n\n\n\n<p>To learn how to use and set up charge keys, click <a href=\"https:\/\/monta.com\/uk\/help-center\/create-monta-account\/\" data-type=\"help-center\" data-id=\"2423\">here<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Add a payment method<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to the <strong>Me<\/strong> section on the navigation menu and click <strong>Personal<\/strong>.<\/li>\n\n\n\n<li>Click on <strong>Add a payment method<\/strong>.&nbsp;<\/li>\n\n\n\n<li>Enter your payment option details and click <strong>Add card<\/strong>.&nbsp;<\/li>\n<\/ol>\n\n\n\n<div class=\"storylane\">\n  <script async src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\n  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(216.41% + 0px);width:100%;height:0;transform:scale(1)\">\n    <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/o6jrti1prtz6?embed=inline\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n  <\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Refill your Monta Wallet<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to the <strong>Me<\/strong> section on the navigation menu and click <strong>Personal<\/strong>.&nbsp;<\/li>\n\n\n\n<li>Click on <strong>Refill<\/strong><\/li>\n\n\n\n<li>For a one-time deposit, select <strong>Refill now<\/strong>\n<ul class=\"wp-block-list\">\n<li>Enter the amount you want to refill<\/li>\n\n\n\n<li>Select the payment method<\/li>\n\n\n\n<li>Click on <strong>Refill now<\/strong><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>For automatic top-ups, select <strong>Auto Refill<\/strong>\n<ul class=\"wp-block-list\">\n<li>Select an amount to refill automatically<\/li>\n\n\n\n<li>Select a payment method &#8211; Wallet from the card every time the wallet balance goes below 0.<\/li>\n\n\n\n<li>Toggle on <strong>Enable auto refill<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p>Note: US customers will need to complete <a href=\"https:\/\/monta.com\/en\/help-center\/complete-kyc-verification\/\">this<\/a> KYC process the first time they refill.<\/p>\n\n\n\n<div class=\"storylane\">\n  <script async src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\n  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(216.41% + 0px);width:100%;height:0;transform:scale(1)\">\n    <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/7vo1jncsjtyj?embed=inline\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n  <\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Withdraw from Monta Wallet<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to the <strong>Me<\/strong> section on the navigation menu and click <strong>Personal.<\/strong>&nbsp;<\/li>\n\n\n\n<li>Click on <strong>Withdraw<\/strong><\/li>\n\n\n\n<li>For a one-time withdrawal, click <strong>Withdraw now<\/strong>\n<ul class=\"wp-block-list\">\n<li>Fill in the required personal information (email, phone number, IBAN)<\/li>\n\n\n\n<li>Select an amount to withdraw<\/li>\n\n\n\n<li>Click on <strong>Withdraw to bank account<\/strong><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>For automatic withdrawals, select <strong>Auto withdrawal<\/strong>\n<ul class=\"wp-block-list\">\n<li>Toggle on <strong>Enable auto withdrawal<\/strong><\/li>\n\n\n\n<li>Select if you want to leave funds in the Wallet <\/li>\n\n\n\n<li>Fill in the required personal information (email, phone number, IBAN)<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p>Note: US customers will need to complete <a href=\"https:\/\/monta.com\/en\/help-center\/complete-the-kyc-flow\/\">this<\/a> KYC process the first time they withdraw.<\/p>\n\n\n\n<div class=\"storylane\">\n  <script async src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\n  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(216.41% + 0px);width:100%;height:0;transform:scale(1)\">\n    <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/ca2emanp5a1i?embed=inline\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n  <\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Viewing Transaction History<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to the <strong>Me<\/strong> section on the navigation menu and click <strong>Personal<\/strong>.<\/li>\n\n\n\n<li>Scroll down to Transactions<\/li>\n\n\n\n<li>Select a transaction to see the receipt<\/li>\n\n\n\n<li>Share the receipt via PDF, mail or sharing a link<\/li>\n<\/ol>\n\n\n\n<div class=\"storylane\">\n  <script async src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\n  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(216.41% + 0px);width:100%;height:0;transform:scale(1)\">\n    <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/cdcjrec0lrbs?embed=inline\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n  <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Add your payment methods, learn how to refill or withdraw funds from the Wallet and view your transactional history. <\/p>\n","protected":false},"author":16,"featured_media":4175,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false},"help_cat":[322],"help_tags":[413],"class_list":["post-2383","help-center","type-help-center","status-publish","format-standard","has-post-thumbnail","hentry","help_cat-monta-charge-account","help_tags-charge"],"acf":[],"_links":{"self":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center\/2383","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/users\/16"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/media\/4175"}],"wp:attachment":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/media?parent=2383"}],"wp:term":[{"taxonomy":"help_cat","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_cat?post=2383"},{"taxonomy":"help_tags","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_tags?post=2383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}