{"id":2423,"date":"2022-07-10T11:23:32","date_gmt":"2022-07-10T10:23:32","guid":{"rendered":"https:\/\/monta.com\/uk\/?post_type=help-center&#038;p=2423"},"modified":"2025-09-23T09:55:05","modified_gmt":"2025-09-23T08:55:05","slug":"add-charge-keys-monta","status":"publish","type":"help-center","link":"https:\/\/monta.com\/en\/help-center\/add-charge-keys-monta\/","title":{"rendered":"How to add and use charge keys"},"content":{"rendered":"\n<p>A Monta charge key is a convenient way to initiate a charge by sending a signal to the Monta system. It acts as an extension of your Monta Wallet and other payment methods. This guide will walk you through the process of using a Monta charge key. It is recommended to use RFID cards with relatively long, unique identification numbers. Using generic IDs can result in sessions being incorrectly authorized or assigned to the wrong user or team, which can lead to unauthorized billing and unexpected costs.<\/p>\n\n\n\n<p>For troubleshooting advice on charge keys, please <a href=\"https:\/\/monta.com\/uk\/help-center\/charge-key-faq-troubleshooting\/\" data-type=\"help-center\" data-id=\"3906\">read here.<\/a> <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Access Charge keys in Monta Charge<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Under the navigation menu, select <strong>Me<\/strong>.<\/li>\n\n\n\n<li>Click on <strong>Personal Wallet<\/strong> to access your wallet settings.<\/li>\n\n\n\n<li>Scroll down to <strong>Charge keys (RFID)<\/strong><\/li>\n\n\n\n<li>Click on the <strong>+ Charge key<\/strong> button to add a new charge key.<\/li>\n<\/ol>\n\n\n\n<div>\n  <script async src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\n  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(216.41% + 0px);width:100%;height:0;transform:scale(1)\">\n    <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/kfeeal4xuben?embed=inline\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n  <\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Pair charge key via NFC<\/h2>\n\n\n\n<p>To add and pair a Charge key (RFID), you can use NFC (Near Field Communication) technology.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on <strong>Read NFC Key<\/strong><\/li>\n\n\n\n<li>Scan the charge key with your phone<\/li>\n\n\n\n<li>Give the charge key a name<\/li>\n\n\n\n<li>Click on <strong>Pair charge key<\/strong><\/li>\n<\/ol>\n\n\n\n<div>\n  <script async src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\n  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(216.41% + 0px);width:100%;height:0;transform:scale(1)\">\n    <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/0putqjqvshsq?embed=inline\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n  <\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Pair charge key via charge point<\/h2>\n\n\n\n<p>You can also pair a charge key using your personal charge point. Ensure that your charge point is already connected to Monta and available for use. Please note that access to the charge point is necessary to pair the charge key. Learn more <a href=\"https:\/\/monta.com\/en\/help-center\/manage-team-members\/#heading-5\">here<\/a>.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on <strong>Pair through charge point<\/strong><\/li>\n\n\n\n<li>Select the charge point you want to use <\/li>\n\n\n\n<li>Scan the charge key on the charge point within 60 seconds<\/li>\n\n\n\n<li>Give the charge key a name<\/li>\n\n\n\n<li>Click on <strong>Pair charge key<\/strong><\/li>\n<\/ol>\n\n\n\n<div>\n  <script async src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\n  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(216.41% + 0px);width:100%;height:0;transform:scale(1)\">\n    <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/hlsrrty3xwt8?embed=inline\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n  <\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Manually enter charge key number<\/h2>\n\n\n\n<p>You can also manually input the charge key number, if your charge key has 8, 14, 16 or 20 characters.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on <strong>Enter key number manually<\/strong><\/li>\n\n\n\n<li>Enter the number and name the charge key<\/li>\n\n\n\n<li>Click on <strong>Pair charge key<\/strong><\/li>\n<\/ol>\n\n\n\n<div>\n  <script async src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\n  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(216.41% + 0px);width:100%;height:0;transform:scale(1)\">\n    <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/awug4r99hw7b?embed=inline\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n  <\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Order a charge key<\/h2>\n\n\n\n<p>You can order a Monta charge key directly from Monta Charge!<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on <strong>Order charge key<\/strong><\/li>\n\n\n\n<li>Select the charge key you want<\/li>\n\n\n\n<li>Enter your order information <\/li>\n\n\n\n<li>Confirm the order<\/li>\n<\/ol>\n\n\n\n<div>\n  <script async src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\n  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(216.41% + 0px);width:100%;height:0;transform:scale(1)\">\n    <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/2aexdccr1htv?embed=inline\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n  <\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Block or delete a charge key<\/h2>\n\n\n\n<p>If you have lost and a charge key and you want to prevent others from using it you have the option to block it from Monta Charge. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open your Personal Wallet<\/li>\n\n\n\n<li>Find and open the charge key<\/li>\n\n\n\n<li>Select if you want to block and\/ or delete it<\/li>\n<\/ol>\n\n\n\n<div>\n  <script async src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\n  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(216.41% + 0px);width:100%;height:0;transform:scale(1)\">\n    <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/ryaqqhwhgzeh?embed=inline\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n  <\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to find, order, pair and manage your charge keys in Monta Charge.<\/p>\n","protected":false},"author":16,"featured_media":4175,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false},"help_cat":[322],"help_tags":[413],"class_list":["post-2423","help-center","type-help-center","status-publish","format-standard","has-post-thumbnail","hentry","help_cat-monta-charge-account","help_tags-charge"],"acf":[],"_links":{"self":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center\/2423","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/users\/16"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/media\/4175"}],"wp:attachment":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/media?parent=2423"}],"wp:term":[{"taxonomy":"help_cat","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_cat?post=2423"},{"taxonomy":"help_tags","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_tags?post=2423"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}