{"id":2689,"date":"2022-07-10T11:23:32","date_gmt":"2022-07-10T10:23:32","guid":{"rendered":"https:\/\/monta.com\/uk\/?post_type=help-center&#038;p=2689"},"modified":"2024-10-28T16:55:00","modified_gmt":"2024-10-28T15:55:00","slug":"team-user-roles-permissions","status":"publish","type":"help-center","link":"https:\/\/monta.com\/en\/help-center\/team-user-roles-permissions\/","title":{"rendered":"Team user roles and permissions"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Team user roles<\/h2>\n\n\n\n<p>In a Team there are 3 general roles, whose permissions can be adjusted from Monta Hub. Here is a short description of each role.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Role<\/strong><\/td><td class=\"has-text-align-left\" data-align=\"left\"><strong>Team Owner<\/strong><\/td><td><strong>Team Admin<\/strong><\/td><td><strong>Member<\/strong><\/td><\/tr><tr><td><strong>Who is this?<\/strong><br><\/td><td class=\"has-text-align-left\" data-align=\"left\">The user who owns the Team. They can have their Wallet and charge points permissions adjusted, but they can always manage new Team Members.&nbsp;<\/td><td>A user who can be given managerial permissions in the Team, such as editing charge points, Members and Team Wallet management.&nbsp;<\/td><td>This user has the least administrative control in the Team. They can be given access to specific charge points and rights to pay with the Team Wallet.<\/td><\/tr><tr><td><strong>Recommended for: <\/strong><\/td><td class=\"has-text-align-left\" data-align=\"left\">If you are setting up a site of charge points, by creating a Team, we recommend to put the owner of the site as an owner of the Team.&nbsp;<\/td><td>A person who needs to manage the Team Wallet, setting up charge points, getting transaction and\/ or other exports, or inviting new Team Members to the Team.&nbsp;<\/td><td>A person who needs to use the Team charge points or use the Team Wallet for payments.&nbsp;&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Team member permissions<\/h2>\n\n\n\n<p>Below is a table of the different user roles and what permissions they can be assigned in a Team.&nbsp;<\/p>\n\n\n\n<p>\u2705 This action can always be performed by the Team role<\/p>\n\n\n\n<p>\u274c This action cannot be performed by the Team role<\/p>\n\n\n\n<p>\u2705 \/ \u274c You can toggle to allow the Team member to perform this action<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Action<\/td><td>Description of action<\/td><td>Team Owner<\/td><td>Team Administrator<\/td><td>Team Member<\/td><\/tr><tr><td>Can pay with Team Wallet in shop<\/td><td>The user can use the Team Wallet balance to purchase from the Monta Shop<\/td><td>\u2705\/ \u274c<\/td><td>\u2705\/ \u274c<\/td><td>\u2705\/ \u274c<\/td><\/tr><tr><td>Can pay charging with Wallet<\/td><td>Specify if the Team Member can use the Wallet balance to pay for charging.<br><br>If the toggle is off, the Team Member has to pay for charging with their personal Wallet.<br><br>You can limit in which countries they can pay for charging.<\/td><td>\u2705\/ \u274c<\/td><td>\u2705\/ \u274c<\/td><td>\u2705\/ \u274c<\/td><\/tr><tr><td>Can manage Team Wallet<\/td><td>The user can withdraw or deposit funds to the Wallet<\/td><td>\u2705\/ \u274c<\/td><td>\u2705\/ \u274c<\/td><td>\u274c<\/td><\/tr><tr><td>Can configure charge points<\/td><td>The user has access to the OCPP configuration of the charge points in this Team<\/td><td>\u2705\/ \u274c<\/td><td>\u2705\/ \u274c<\/td><td>\u274c<\/td><\/tr><tr><td>Can see other Team members\u2019 information<\/td><td>The user can see the name, phone number and email of other Team members in the Team<\/td><td>\u2705<\/td><td>\u2705<\/td><td>\u274c<\/td><\/tr><tr><td>Can invite, remove or edit Team members<\/td><td>The user has control over&nbsp;<\/td><td>\u2705\/ \u274c<\/td><td>\u2705\/ \u274c<\/td><td>\u274c<\/td><\/tr><tr><td>Can export charges \/ transactions in the Team<\/td><td>The user is able to export the Team charges or Wallet transactions&nbsp;<\/td><td>\u2705<\/td><td>\u2705<\/td><td>\u274c<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Other restrictions<\/strong><\/p>\n\n\n\n<p>An Operator can limit the ability of Team Members to edit bank accounts. If you are not able to edit a bank account, please turn to your Operator.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Manage a Team member&#8217;s permissions<\/h2>\n\n\n\n<p>In Monta Hub you can adjust the permissions of the Team members. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the Team and click on the<strong> Members<\/strong> tab<\/li>\n\n\n\n<li>Click to open the page of the Team member<\/li>\n\n\n\n<li>See the Team member information<\/li>\n\n\n\n<li>General details\n<ul class=\"wp-block-list\">\n<li>Here you can switch the Team user role of the member<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Others\n<ul class=\"wp-block-list\">\n<li>Toggle on to allow the member to pay for charging with the Team Wallet<\/li>\n\n\n\n<li>Toggle on to allow to deposit and withdraw funds from the Team Wallet<\/li>\n\n\n\n<li>Toggle on to allow access to the charge point configuration page<\/li>\n\n\n\n<li>Remember to click on <strong>Save settings<\/strong><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Remove Team member of required<\/li>\n\n\n\n<li>Charge point access settings\n<ul class=\"wp-block-list\">\n<li>See which charge points the user can charge on<\/li>\n\n\n\n<li>Click on the three action dots to give access to a charge point<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(56.51% + 27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/oytb6sgm5eaa\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:none;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Transfer Team ownership<\/h2>\n\n\n\n<p>You can transfer the ownership of the Team to a different Team Member. Please note that this action is only available to the current Team Owner or to an Operator user with a Manager or Admin role. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the Team to the <strong>Members &amp; Access <\/strong>tab<\/li>\n\n\n\n<li>Click the action button related to the Team Member<\/li>\n\n\n\n<li>Select <strong>Transfer ownership<\/strong> and click<strong> Confirm<\/strong><\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.10% + 27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/bbkgsxlfsdts\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n        <\/div>\n      <\/div>\n","protected":false},"excerpt":{"rendered":"<p>This article explains the different Team Member roles and what each member can do in Monta Hub.<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false},"help_cat":[319],"help_tags":[412],"class_list":["post-2689","help-center","type-help-center","status-publish","format-standard","hentry","help_cat-team-management-manage-users","help_tags-hub"],"acf":[],"_links":{"self":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center\/2689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/users\/16"}],"wp:attachment":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/media?parent=2689"}],"wp:term":[{"taxonomy":"help_cat","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_cat?post=2689"},{"taxonomy":"help_tags","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_tags?post=2689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}