{"id":2836,"date":"2025-05-13T11:30:00","date_gmt":"2025-05-13T10:30:00","guid":{"rendered":"https:\/\/monta.com\/uk\/?post_type=help-center&#038;p=2836"},"modified":"2026-04-08T15:03:07","modified_gmt":"2026-04-08T14:03:07","slug":"charge-point-management","status":"publish","type":"help-center","link":"https:\/\/monta.com\/en\/help-center\/charge-point-management\/","title":{"rendered":"Charge point details &#038; settings"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Charge point details<\/h2>\n\n\n\n<p>Enhanced details let you add structured information to each charge point. This information appears in the Monta Charge app for drivers and is shared with roaming networks via OCPI 2.2.1.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Chargers<\/strong> and select a charge point.<\/li>\n\n\n\n<li>Select the <strong>Details<\/strong> tab.<\/li>\n\n\n\n<li>Complete the fields described below.<\/li>\n\n\n\n<li>Select <strong>Save<\/strong>.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Vehicle compatibility<\/h3>\n\n\n\n<p>Select the vehicle types that fit the parking space at this charge point. Drivers with disability permits and operators of heavy-duty vehicles see matching badges on the charge point card in Monta Charge.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Personal vehicle<\/strong> \u2014 Standard passenger car<\/li>\n\n\n\n<li><strong>Personal vehicle with trailer<\/strong> \u2014 Car towing a trailer<\/li>\n\n\n\n<li><strong>Van<\/strong> \u2014 Light commercial vehicle<\/li>\n\n\n\n<li><strong>Bus<\/strong> \u2014 Full-size bus or coach<\/li>\n\n\n\n<li><strong>Motorcycle<\/strong> \u2014 Two-wheeled vehicle<\/li>\n\n\n\n<li><strong>Lorry<\/strong> \u2014 Heavy-duty truck<\/li>\n\n\n\n<li><strong>Lorry with dangerous goods<\/strong> \u2014 HazMat-certified transport<\/li>\n\n\n\n<li><strong>Lorry with trailer<\/strong> \u2014 Articulated truck<\/li>\n\n\n\n<li><strong>Rigid lorry<\/strong> \u2014 Non-articulated heavy truck<\/li>\n\n\n\n<li><strong>Vehicle with disability permit<\/strong> \u2014 Accessible space for drivers with disability parking badges<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Usage policies<\/h3>\n\n\n\n<p>Select any access restrictions that apply to this charge point. Policies are shared with roaming networks so drivers can check access requirements before arriving.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>EV only<\/strong> \u2014 Parking reserved for electric vehicles<\/li>\n\n\n\n<li><strong>Parking only while charging<\/strong> \u2014 Drivers must leave when the session ends<\/li>\n\n\n\n<li><strong>Employees only<\/strong> \u2014 Restricted to staff<\/li>\n\n\n\n<li><strong>Building tenants only<\/strong> \u2014 Restricted to building residents or tenants<\/li>\n\n\n\n<li><strong>Customers only<\/strong> \u2014 For example, retail or hospitality guests<\/li>\n\n\n\n<li><strong>Taxis only<\/strong> \u2014 Reserved for licensed taxis<\/li>\n\n\n\n<li><strong>Disability permit<\/strong> \u2014 Requires a valid disability parking badge<\/li>\n\n\n\n<li><strong>Behind barrier<\/strong> \u2014 Access controlled by gate, barrier, or key fob<\/li>\n\n\n\n<li><strong>Reservation required<\/strong> \u2014 Must be booked in advance via Monta Charge<\/li>\n\n\n\n<li><strong>Overnight parking allowed<\/strong> \u2014 Parking permitted outside charging session hours<\/li>\n\n\n\n<li><strong>Additional parking fees<\/strong> \u2014 A separate parking charge applies in addition to the charging fee<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Installation characteristics<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Floor level<\/strong> \u2014 The floor where the charge point is located (for multi-storey car parks)<\/li>\n\n\n\n<li><strong>Cable length<\/strong> \u2014 The length of the attached cable in metres<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Charge point name and location<\/h2>\n\n\n\n<p>You can charge the charge point name and fine tune the location on the map from here. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the charge point and click on <strong>Details<\/strong><\/li>\n\n\n\n<li>Edit Name, Site or Location<\/li>\n\n\n\n<li>Leave an internal note for admins of the charge point<\/li>\n\n\n\n<li>Remember to click on <strong>Save<\/strong><\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.10% + 27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/q08l9ukggk2r\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Manually set location<\/h2>\n\n\n\n<p>You can set a precise location of your charge point from the settings section. We recommend to get the latitude and longitude from Google Maps.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the charge point and click on <strong>Details<\/strong><\/li>\n\n\n\n<li>Click on <strong>Manually set a location<\/strong><\/li>\n\n\n\n<li>Check that the address is correct<\/li>\n\n\n\n<li>Input the specific <strong>Latitude<\/strong> and <strong>Longitute<\/strong> as stated on Google Maps<\/li>\n\n\n\n<li>Click on <strong>Set Location <\/strong><\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.10% + 27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/pcokp40hfqin\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Lock cable to charge point<\/h2>\n\n\n\n<p>Some models of charge points support locking a cable to the unit. You can check if your charge point support this from <a href=\"https:\/\/monta.com\/uk\/supported-charge-points\/?_features=cable_lock\">this list.<\/a><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the charge point and click on <strong>Settings<\/strong><\/li>\n\n\n\n<li>Scroll down and toggle on <strong>Lock cable to charge point<\/strong><\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.10% + 27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/atgvg2poo4ad\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Transfer charge point to user<\/h2>\n\n\n\n<p>This action will move the charge point to the <strong>personal<\/strong> Team of the user.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the charge point and click the <strong>&#8230; <\/strong>action button on the top right<\/li>\n\n\n\n<li>Click on <strong>Transfer charge point to user<\/strong><\/li>\n\n\n\n<li>Enter the email or phone of the Monta user<\/li>\n\n\n\n<li>Delete Connection &#8211; only check if you want to remove the connection to Monta<\/li>\n\n\n\n<li>Click on <strong>Transfer<\/strong><\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.10% + 27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/lvamlrpy3qqi\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Transfer charge point to Team<\/h2>\n\n\n\n<p>You can transfer the charge point to another Team. You need to have Admin rights in the Team, where you want to transfer the charge point. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the charge point and click the <strong>&#8230; <\/strong>action button on the top right<\/li>\n\n\n\n<li>Click on <strong>Transfer charge point to Team<\/strong><\/li>\n\n\n\n<li>Select the Team from the list<\/li>\n\n\n\n<li>Click on <strong>Transfer<\/strong><\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.10% + 27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/8sqaoteboawt\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n        <\/div>\n      <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to set exact location to your charge point, lock the cable in, or transfer the charge point to a different user or Team. <\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false},"help_cat":[310],"help_tags":[412],"class_list":["post-2836","help-center","type-help-center","status-publish","format-standard","hentry","help_cat-pricing-functions","help_tags-hub"],"acf":[],"_links":{"self":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center\/2836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/users\/16"}],"wp:attachment":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/media?parent=2836"}],"wp:term":[{"taxonomy":"help_cat","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_cat?post=2836"},{"taxonomy":"help_tags","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_tags?post=2836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}