{"id":2836,"date":"2025-05-13T11:30:00","date_gmt":"2025-05-13T10:30:00","guid":{"rendered":"https:\/\/monta.com\/uk\/?post_type=help-center&#038;p=2836"},"modified":"2025-08-18T11:53:24","modified_gmt":"2025-08-18T10:53:24","slug":"charge-point-management","status":"publish","type":"help-center","link":"https:\/\/monta.com\/en\/help-center\/charge-point-management\/","title":{"rendered":"Charge point details &#038; settings"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Charge point details<\/h2>\n\n\n\n<p>You can enrich your charge points with detailed, structured information &#8211; ready for legal requirements, the heavy-duty vehicle trend, and operational optimization.<\/p>\n\n\n\n<p>To access the Details page, open the charge point and click on <strong>Details<\/strong>. This page enables you to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Add detailed technical and accessibility attributes<\/li>\n\n\n\n<li>Edit the connector type(s) of the charge point<\/li>\n\n\n\n<li>Define vehicle type compatibility based on physical space requirements<\/li>\n\n\n\n<li>Specify installation characteristics and physical constraints to prevent on-site issues<\/li>\n\n\n\n<li>Include clear usage policies to prevent misuse<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Charge point name and location<\/h2>\n\n\n\n<p>You can charge the charge point name and fine tune the location on the map from here. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the charge point and click on <strong>Details<\/strong><\/li>\n\n\n\n<li>Edit Name, Site or Location<\/li>\n\n\n\n<li>Leave an internal note for admins of the charge point<\/li>\n\n\n\n<li>Remember to click on <strong>Save<\/strong><\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.10% + 27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/q08l9ukggk2r\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Manually set location<\/h2>\n\n\n\n<p>You can set a precise location of your charge point from the settings section. We recommend to get the latitude and longitude from Google Maps.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the charge point and click on <strong>Details<\/strong><\/li>\n\n\n\n<li>Click on <strong>Manually set a location<\/strong><\/li>\n\n\n\n<li>Check that the address is correct<\/li>\n\n\n\n<li>Input the specific <strong>Latitude<\/strong> and <strong>Longitute<\/strong> as stated on Google Maps<\/li>\n\n\n\n<li>Click on <strong>Set Location <\/strong><\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.10% + 27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/pcokp40hfqin\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Lock cable to charge point<\/h2>\n\n\n\n<p>Some models of charge points support locking a cable to the unit. You can check if your charge point support this from <a href=\"https:\/\/monta.com\/uk\/supported-charge-points\/?_features=cable_lock\">this list.<\/a><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the charge point and click on <strong>Settings<\/strong><\/li>\n\n\n\n<li>Scroll down and toggle on <strong>Lock cable to charge point<\/strong><\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.10% + 27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/atgvg2poo4ad\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Transfer charge point to user<\/h2>\n\n\n\n<p>This action will move the charge point to the <strong>personal<\/strong> Team of the user.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the charge point and click the <strong>&#8230; <\/strong>action button on the top right<\/li>\n\n\n\n<li>Click on <strong>Transfer charge point to user<\/strong><\/li>\n\n\n\n<li>Enter the email or phone of the Monta user<\/li>\n\n\n\n<li>Delete Connection &#8211; only check if you want to remove the connection to Monta<\/li>\n\n\n\n<li>Click on <strong>Transfer<\/strong><\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.10% + 27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/lvamlrpy3qqi\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Transfer charge point to Team<\/h2>\n\n\n\n<p>You can transfer the charge point to another Team. You need to have Admin rights in the Team, where you want to transfer the charge point. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the charge point and click the <strong>&#8230; <\/strong>action button on the top right<\/li>\n\n\n\n<li>Click on <strong>Transfer charge point to Team<\/strong><\/li>\n\n\n\n<li>Select the Team from the list<\/li>\n\n\n\n<li>Click on <strong>Transfer<\/strong><\/li>\n<\/ol>\n\n\n\n<div>\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.10% + 27px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/8sqaoteboawt\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n        <\/div>\n      <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to set exact location to your charge point, lock the cable in, or transfer the charge point to a different user or Team. <\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false},"help_cat":[310],"help_tags":[412],"class_list":["post-2836","help-center","type-help-center","status-publish","format-standard","hentry","help_cat-pricing-functions","help_tags-hub"],"acf":{"faq_post":false,"brand_name":"","brand_image":"https:\/\/monta.com\/uk\/wp-content\/uploads\/sites\/12\/2024\/08\/cpu.svg","portal_article_order":"","app_article_order":""},"_links":{"self":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center\/2836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/users\/16"}],"wp:attachment":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/media?parent=2836"}],"wp:term":[{"taxonomy":"help_cat","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_cat?post=2836"},{"taxonomy":"help_tags","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_tags?post=2836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}