{"id":4914,"date":"2025-05-13T11:30:00","date_gmt":"2025-05-13T10:30:00","guid":{"rendered":"https:\/\/monta.com\/uk\/?post_type=help-center&#038;p=4914"},"modified":"2025-05-08T11:46:30","modified_gmt":"2025-05-08T10:46:30","slug":"manage-promotion-codes","status":"publish","type":"help-center","link":"https:\/\/monta.com\/en\/help-center\/manage-promotion-codes\/","title":{"rendered":"Managing Promotion codes"},"content":{"rendered":"\n<p>Promotion codes are a great way to promote your charge points to EV drivers! From Monta Hub, you can create and manage multiple promo codes. <\/p>\n\n\n\n<p>Any promotion code can be personalized and you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customize the name of the code<\/li>\n\n\n\n<li>Set a start and end date for the code to be active<\/li>\n\n\n\n<li>Define the discount that the code will give the user<\/li>\n\n\n\n<li>Set how many times the code can be used in total<\/li>\n\n\n\n<li>Limit the code to be applied on charge points in a specific Team<\/li>\n\n\n\n<li>Add a custom description, which will be shown to the user when redeeming the code<\/li>\n<\/ul>\n\n\n\n<p>Promo codes can only be accessed by Operator level users.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Create a Promotion code<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to the left side menu and go to <strong>Customer Relations<\/strong> -&gt; <strong>Promotion codes<\/strong><\/li>\n\n\n\n<li>Click on <strong>Create<\/strong> <strong>Promotion code<\/strong><\/li>\n\n\n\n<li>Fill in the name of code and add a description that you want the users to see (optional)<\/li>\n\n\n\n<li>Create a unique 8 character code<\/li>\n\n\n\n<li>Write the discount amount in %<\/li>\n\n\n\n<li>Put restrictions on the code\n<ul class=\"wp-block-list\">\n<li>Put an expiration date <\/li>\n\n\n\n<li>Set a number of redemptions<\/li>\n\n\n\n<li>Set a usage limit per user<\/li>\n\n\n\n<li>Limit which charge points the code applies on, per Team<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Click on<strong> Create Promotion code<\/strong><\/li>\n<\/ol>\n\n\n\n<div>\n  <script async src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\n  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(48.93% + 25px);width:100%;height:0;transform:scale(1)\">\n    <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/etithndjvde9?embed=inline\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n  <\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Manage your promo codes<\/h2>\n\n\n\n<p>You can edit, copy or delete promotion codes you have created in Monta Hub.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on <strong>Promotion codes<\/strong> on the left side menu<\/li>\n\n\n\n<li>Click on the three action dots of the promo code<\/li>\n\n\n\n<li>Edit promotion codes\n<ul class=\"wp-block-list\">\n<li>You can edit a code, as long as it is not expired and the limit has not been reached<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Click on <strong>Save changes<\/strong><\/li>\n<\/ol>\n\n\n\n<div>\n  <script async src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\n  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(48.93% + 25px);width:100%;height:0;transform:scale(1)\">\n    <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/7z8t1kljn2di?embed=inline\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n  <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to create, edit and delete promotion codes that you can share with EV drivers to charge at a discounted price. <\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false},"help_cat":[318],"help_tags":[412],"class_list":["post-4914","help-center","type-help-center","status-publish","format-standard","hentry","help_cat-monta-hub-account","help_tags-hub"],"acf":[],"_links":{"self":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center\/4914","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/users\/16"}],"wp:attachment":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/media?parent=4914"}],"wp:term":[{"taxonomy":"help_cat","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_cat?post=4914"},{"taxonomy":"help_tags","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_tags?post=4914"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}