{"id":4979,"date":"2022-11-10T11:52:24","date_gmt":"2022-11-10T10:52:24","guid":{"rendered":"https:\/\/monta.com\/uk\/?post_type=help-center&#038;p=4979"},"modified":"2024-02-27T15:49:41","modified_gmt":"2024-02-27T14:49:41","slug":"use-smartqueue-driver","status":"publish","type":"help-center","link":"https:\/\/monta.com\/en\/help-center\/use-smartqueue-driver\/","title":{"rendered":"How to use SmartQueue"},"content":{"rendered":"\n<p>SmartQueue enables you to queue up for a charge point that is currently in use. If the charge point owner has enabled this feature, you can line up with other drivers to make sure you get a turn to charge. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Find SmartQueue charge points<\/h2>\n\n\n\n<p>You can use the Monta Map filters to find which charge points have SmartQueue activated!<\/p>\n\n\n\n<div class=\"storylane\">\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(216.41% + 2px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/0helxpafwpjh\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n        <\/div>\n      <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How to use SmartQueue<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the charge point on the map<\/li>\n\n\n\n<li>Click on<strong> Join Queue<\/strong>  <\/li>\n\n\n\n<li>Wait until it is your turn to charge &#8211; you will be notified in the Monta app<\/li>\n\n\n\n<li>Click on <strong>Open<\/strong> to see your charging options\n<ul class=\"wp-block-list\">\n<li>You have 15 minutes to start charging on the charge point. <\/li>\n\n\n\n<li>You can <strong>Skip turn<\/strong> if you are not ready to charge and give the turn to the next in line.<\/li>\n\n\n\n<li>You can also <strong>Leave queue<\/strong> if you do not wish to charge anymore.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Adjust your charging preferences\n<ul class=\"wp-block-list\">\n<li>Select the car you want to charge (optional)<\/li>\n\n\n\n<li>Select the amount you want to charge<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Click on <strong>Go to payment<\/strong><\/li>\n\n\n\n<li>Select the payment method, which you want to use<\/li>\n\n\n\n<li>Swipe to start charging<\/li>\n<\/ol>\n\n\n\n<div class=\"storylane\">\n        <script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n        <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(216.41% + 2px);width:100%;height:0;transform:scale(1)\">\n          <iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/qlfgvc87wway\" name=\"sl-embed\" title=\"Interactive product demo\" aria-label=\"Interactive product demo\" allow=\"fullscreen; camera; microphone\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;border:none;\"><\/iframe>\n        <\/div>\n      <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn how you can get in line for busy charge points, so you can get your turn to charge.  <\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false},"help_cat":[324],"help_tags":[413],"class_list":["post-4979","help-center","type-help-center","status-publish","format-standard","hentry","help_cat-public-charging","help_tags-charge"],"acf":{"faq_post":false,"brand_name":"","brand_image":"https:\/\/monta.com\/uk\/wp-content\/uploads\/sites\/12\/2024\/08\/cpu.svg","portal_article_order":"","app_article_order":""},"_links":{"self":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center\/4979","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/users\/16"}],"wp:attachment":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/media?parent=4979"}],"wp:term":[{"taxonomy":"help_cat","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_cat?post=4979"},{"taxonomy":"help_tags","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_tags?post=4979"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}