{"id":6934,"date":"2023-04-27T14:58:46","date_gmt":"2023-04-27T13:58:46","guid":{"rendered":"https:\/\/monta.com\/uk\/?post_type=help-center&#038;p=6934"},"modified":"2025-10-28T08:38:00","modified_gmt":"2025-10-28T07:38:00","slug":"gewiss-installation-guide","status":"publish","type":"help-center","link":"https:\/\/monta.com\/en\/help-center\/gewiss-installation-guide\/","title":{"rendered":"Gewiss Integration Guide"},"content":{"rendered":"\n<p>This is a guide that shows how to install Monta on your charge point. If you want to connect your charge point to your Monta account, please follow the steps in the end of the guide.<\/p>\n\n\n\n<p><strong>Please note<\/strong> that when you connect your charge point to Monta, we become the <strong>operator of the charge point<\/strong>. This means that you need to use Monta to control the charging process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Prerequisites<\/h2>\n\n\n\n<p>First you need to establish a connection between your computer and the charge point. This is done by connecting a GWJ8018 cable for the COM port of the computer to the RJ11 socket (J3 connector) on the electronic board of the charge point.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Configure the board of the charge point<\/h2>\n\n\n\n<p>The OCPP protocol must be enabled via the DIP-SWITCH (DS1), located on the board of the charge point. Before you configure the board, make sure the charge point is turned off. The correct configuration is: <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">OCPP<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>1.<\/td><td>ON<\/td><\/tr><tr><td>2.<\/td><td>OFF<\/td><\/tr><tr><td>3.<\/td><td>OFF<\/td><\/tr><tr><td>4.<\/td><td>OFF<\/td><\/tr><tr><td>5.<\/td><td>ON<\/td><\/tr><tr><td>6.<\/td><td>ON<\/td><\/tr><tr><td>7.<\/td><td>OFF<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>After you have configured the board, you can power on the charge point. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Install the JOINON software <\/h2>\n\n\n\n<p>The first configuration option requires the use of the JOINON I-ON_I-CON SOFTWARE and a custom cable. <em>You can get the software from&#8230;<\/em><\/p>\n\n\n\n<p>The software consists of a set of files. The executable .exe file is the one to be used (the others do not matter). No installation is required to use the software. <\/p>\n\n\n\n<p>Before opening the software, you must:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Install the DB9\/USB drivers;<\/li>\n\n\n\n<li>Check which COM port the cable is connected to.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Open the software file<\/h2>\n\n\n\n<p>Open the <strong>JOINON I-ON_I-CON SOFTWARE.exe<\/strong> file and select <strong>&#8220;IONDevice&#8221;<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"296\" src=\"https:\/\/monta.com\/uk\/wp-content\/uploads\/sites\/12\/2023\/01\/select-ion-device-gewiss-installation-1024x296.png\" alt=\"select ion device gewiss installation\" class=\"wp-image-6937\" title=\"\" srcset=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-ion-device-gewiss-installation-1024x296.png 1024w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-ion-device-gewiss-installation-300x87.png 300w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-ion-device-gewiss-installation-150x43.png 150w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-ion-device-gewiss-installation-768x222.png 768w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-ion-device-gewiss-installation-1536x445.png 1536w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-ion-device-gewiss-installation-2048x593.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>On the next screen, select <strong>&#8220;Options&#8221;<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"649\" height=\"533\" src=\"https:\/\/monta.com\/uk\/wp-content\/uploads\/sites\/12\/2023\/01\/select-options-gewiss-installation.png\" alt=\"select options gewiss installation\" class=\"wp-image-6938\" title=\"\" srcset=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-options-gewiss-installation.png 649w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-options-gewiss-installation-300x246.png 300w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-options-gewiss-installation-150x123.png 150w\" sizes=\"auto, (max-width: 649px) 100vw, 649px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">5. Select the COM port and connect<\/h2>\n\n\n\n<p>Select the correct COM port you have connected to and press on <strong>&#8220;Save settings&#8221;<\/strong>. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"605\" src=\"https:\/\/monta.com\/uk\/wp-content\/uploads\/sites\/12\/2023\/01\/select-correct-port-save-settings-gewiss-installaltion-1024x605.png\" alt=\"select correct port save settings gewiss installation\" class=\"wp-image-6939\" title=\"\" srcset=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-correct-port-save-settings-gewiss-installaltion-1024x605.png 1024w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-correct-port-save-settings-gewiss-installaltion-300x177.png 300w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-correct-port-save-settings-gewiss-installaltion-150x89.png 150w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-correct-port-save-settings-gewiss-installaltion-768x454.png 768w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-correct-port-save-settings-gewiss-installaltion-1536x908.png 1536w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-correct-port-save-settings-gewiss-installaltion-2048x1211.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>On the next screen, click on <strong>&#8220;Connect&#8221;<\/strong>. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"647\" height=\"519\" src=\"https:\/\/monta.com\/uk\/wp-content\/uploads\/sites\/12\/2023\/01\/select-connect-gewiss-installation.png\" alt=\"select connect gewiss installation\" class=\"wp-image-6940\" title=\"\" srcset=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-connect-gewiss-installation.png 647w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-connect-gewiss-installation-300x241.png 300w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-connect-gewiss-installation-150x120.png 150w\" sizes=\"auto, (max-width: 647px) 100vw, 647px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">6. Sync time and open the configuration page<\/h2>\n\n\n\n<p>On the top right side of the screen, select the button <strong>&#8220;Sync time&#8221;<\/strong>. Then, the field <strong>&#8220;Current time&#8221;<\/strong> will pass from 0 to the current time. <\/p>\n\n\n\n<p>Afterwards, click on the button &#8220;<strong>Read all&#8221;<\/strong> to import charge point configurations.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"818\" height=\"352\" src=\"https:\/\/monta.com\/uk\/wp-content\/uploads\/sites\/12\/2023\/01\/sunc-time-read-all-gewiss-installation.png\" alt=\"sync time read all gewiss installation\" class=\"wp-image-6941\" title=\"\" srcset=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/sunc-time-read-all-gewiss-installation.png 818w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/sunc-time-read-all-gewiss-installation-300x129.png 300w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/sunc-time-read-all-gewiss-installation-150x65.png 150w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/sunc-time-read-all-gewiss-installation-768x330.png 768w\" sizes=\"auto, (max-width: 818px) 100vw, 818px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">7. Modify the charge point parameters<\/h2>\n\n\n\n<p>In section <strong>&#8220;Charge point settings&#8221; <\/strong>modify the parameters that are required and move on to <strong>&#8220;OCPP &amp; Connectivity&#8221;<\/strong>. <\/p>\n\n\n\n<p>Central system: Select <strong>&#8220;wss:\/\/&#8221;<\/strong> from the drop down menu and insert <strong>ocpp.monta.app\/<\/strong> in the fied.<\/p>\n\n\n\n<p><strong>HostName<\/strong>: leave blank<\/p>\n\n\n\n<p><strong>DHCP: <\/strong>Select <strong>&#8220;True&#8221;<\/strong>, if you are using LAN internet connection <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"637\" src=\"https:\/\/monta.com\/uk\/wp-content\/uploads\/sites\/12\/2023\/01\/ocpp-and-connectivity-settings-gewiss-installation-1024x637.png\" alt=\"ocpp and connectivity settings gewiss installation\" class=\"wp-image-6942\" title=\"\" srcset=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/ocpp-and-connectivity-settings-gewiss-installation-1024x637.png 1024w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/ocpp-and-connectivity-settings-gewiss-installation-300x187.png 300w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/ocpp-and-connectivity-settings-gewiss-installation-150x93.png 150w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/ocpp-and-connectivity-settings-gewiss-installation-768x478.png 768w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/ocpp-and-connectivity-settings-gewiss-installation-1536x956.png 1536w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/ocpp-and-connectivity-settings-gewiss-installation-2048x1274.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">8. Configure OCPP parameters<\/h2>\n\n\n\n<p>Copy the value from field <strong>&#8220;ChargeBox Serial Number&#8221;<\/strong> and paste it in <strong>&#8220;ChargeBox Identity<\/strong>&#8220;. <\/p>\n\n\n\n<p>Do not make any other changes in the fields there. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"914\" height=\"956\" src=\"https:\/\/monta.com\/uk\/wp-content\/uploads\/sites\/12\/2023\/01\/copy-paste-serial-number-gewiss-installation.png\" alt=\"copy paste serial number gewiss installation\" class=\"wp-image-6943\" title=\"\" srcset=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/copy-paste-serial-number-gewiss-installation.png 914w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/copy-paste-serial-number-gewiss-installation-287x300.png 287w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/copy-paste-serial-number-gewiss-installation-143x150.png 143w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/copy-paste-serial-number-gewiss-installation-768x803.png 768w\" sizes=\"auto, (max-width: 914px) 100vw, 914px\" \/><\/figure>\n\n\n\n<p>Save the value, because this is the charge point serial number and you will need it later, when you are connecting the charge point to your Monta account via Monta app\/ Portal. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Finalize the configuration<\/h2>\n\n\n\n<p>Now, you need to click on <strong>&#8220;Write all&#8221;<\/strong> to finish the configuration. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"558\" height=\"298\" src=\"https:\/\/monta.com\/uk\/wp-content\/uploads\/sites\/12\/2023\/01\/select-write-all-gewiss-installation.png\" alt=\"select write all gewiss installation\" class=\"wp-image-6944\" title=\"\" srcset=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-write-all-gewiss-installation.png 558w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-write-all-gewiss-installation-300x160.png 300w, https:\/\/monta.com\/app\/uploads\/sites\/12\/2023\/01\/select-write-all-gewiss-installation-150x80.png 150w\" sizes=\"auto, (max-width: 558px) 100vw, 558px\" \/><\/figure>\n\n\n\n<p>Now reboot the charge point. This should connect your charge point to Monta&#8217;s backend. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h_afdb419a4f\">10. Connecting the charge point to your Monta account<\/h2>\n\n\n\n<p>Now you need to add and connect your charge point to your Monta account.<\/p>\n\n\n\n<p>You can do this through either <a href=\"https:\/\/monta.com\/uk\/help-center\/connect-your-charge-point\/\">Monta Charge<\/a> or <a href=\"https:\/\/monta.com\/uk\/help-center\/add-charge-point-in-team\/\">Monta Hub<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This is a guide that shows how to install Monta on your Gewiss charge point. <\/p>\n","protected":false},"author":16,"featured_media":26315,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false},"help_cat":[20],"help_tags":[244],"class_list":["post-6934","help-center","type-help-center","status-publish","format-standard","has-post-thumbnail","hentry","help_cat-integration-guides","help_tags-installation"],"acf":[],"_links":{"self":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center\/6934","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help-center"}],"about":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/types\/help-center"}],"author":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/users\/16"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/media\/26315"}],"wp:attachment":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/media?parent=6934"}],"wp:term":[{"taxonomy":"help_cat","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_cat?post=6934"},{"taxonomy":"help_tags","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/help_tags?post=6934"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}