{"id":26097,"date":"2025-10-10T19:12:14","date_gmt":"2025-10-10T18:12:14","guid":{"rendered":"https:\/\/monta.com\/en\/?page_id=26097"},"modified":"2025-12-17T10:39:40","modified_gmt":"2025-12-17T09:39:40","slug":"installation","status":"publish","type":"page","link":"https:\/\/monta.com\/en\/installation\/","title":{"rendered":"Installation"},"content":{"rendered":"<section aria-label=\"Welcome to the installation area\" class=\"bg-black text-white  rounded-section\">\n    <div class=\"\">\n                    <div class=\"pill-label text-light-blue border-light-blue mb-10\">Overview<\/div>\n        \n        <div class=\"grid grid-cols-1 md:grid-cols-2 gap-8 md:gap-22 h-full\">\n            <div class=\"flex flex-col \">\n                <div>\n                    <h1  class=\"h2 mb-6 md:mb-10 col-end-2\">Welcome to the installation area <\/h1>                                         <div class=\"rich-text intro md:mb-10 mb-5\">\n                        <p>The place for installers who need assistance with charge point installations, connectivity, OCPP, load management, payment terminal questions and more.<br \/>\nFor the best experience, please browse our Help Centre guides towards installation before booking any meetings or calling the emergency hotline.<\/p>\n\n                    <\/div>\n                                                        <\/div>\n                \n            <\/div>\n            \n            \n            <div class=\"h-auto md:pr-6\">\n                                                                                                <div class=\" pb-6 md:pb-8  md:pl-6 md:pr-16 w-full flex flex-row gap-6 md:gap-10 items-start\" style=\" border-bottom: 1px solid; border-image: linear-gradient(to right, rgba(163, 163, 163, 0), rgb(163, 163, 163), rgba(163, 163, 163, 0)) 1; \">\n                                        <div class=\"hidden md:block flex-shrink-0 w-10 h-10\"><\/div>\n                                        <div class=\"flex-1\">\n                                                <h4 class=\"h4  mb-4\">Help center<\/h4>\n\n                                                <div class=\"rich-text paragraph  mb-10 \">\n                            <p>Visit our help center to find the latest guides and FAQs<\/p>\n\n                        <\/div>\n                                                                            <a href=\"\/en\/help-center\/\" class=\"inline-block btn-tertiary-white\">Help center <svg class=\"inline-block w-4 h-4 ml-1\" viewBox=\"0 0 19 18\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <path d=\"M9.03253 17.467C3.50578 17.467 0 13.4869 0 8.7232C0 3.95947 3.48516 0 9.03253 0C14.6005 0 18.0857 3.95947 18.0857 8.7232C18.0857 13.4869 14.5799 17.467 9.03253 17.467ZM1.64978 8.74382C1.64978 12.7858 4.2688 16.0028 9.03253 16.0028C13.8169 16.0028 16.4359 12.7858 16.4359 8.74382C16.4359 4.70187 13.8169 1.46418 9.03253 1.46418C4.2688 1.46418 1.64978 4.70187 1.64978 8.74382ZM4.57813 9.54809V7.93956H11.0741L8.33138 5.23804L9.40373 4.16569L13.9819 8.74382L9.40373 13.322L8.352 12.2702L11.0741 9.54809H4.57813Z\"\/>\n<\/svg><\/a>\n                                            <\/div>\n                <\/div>\n                                                <div class=\" py-6 md:py-8  md:pl-6 md:pr-16 w-full flex flex-row gap-6 md:gap-10 items-start\" style=\" border-bottom: 1px solid; border-image: linear-gradient(to right, rgba(163, 163, 163, 0), rgb(163, 163, 163), rgba(163, 163, 163, 0)) 1; \">\n                                        <div class=\"hidden md:block flex-shrink-0 w-10 h-10\"><\/div>\n                                        <div class=\"flex-1\">\n                                                <h4 class=\"h4  mb-4\">Supported charge points<\/h4>\n\n                                                <div class=\"rich-text paragraph  mb-10 \">\n                            <p>Visit our supported charge points page to see rankings and information about our supported charge points<\/p>\n\n                        <\/div>\n                                                                            <a href=\"https:\/\/monta.com\/en\/supported-charge-points\/\" class=\"inline-block btn-tertiary-white\">Supported charge points <svg class=\"inline-block w-4 h-4 ml-1\" viewBox=\"0 0 19 18\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <path d=\"M9.03253 17.467C3.50578 17.467 0 13.4869 0 8.7232C0 3.95947 3.48516 0 9.03253 0C14.6005 0 18.0857 3.95947 18.0857 8.7232C18.0857 13.4869 14.5799 17.467 9.03253 17.467ZM1.64978 8.74382C1.64978 12.7858 4.2688 16.0028 9.03253 16.0028C13.8169 16.0028 16.4359 12.7858 16.4359 8.74382C16.4359 4.70187 13.8169 1.46418 9.03253 1.46418C4.2688 1.46418 1.64978 4.70187 1.64978 8.74382ZM4.57813 9.54809V7.93956H11.0741L8.33138 5.23804L9.40373 4.16569L13.9819 8.74382L9.40373 13.322L8.352 12.2702L11.0741 9.54809H4.57813Z\"\/>\n<\/svg><\/a>\n                                            <\/div>\n                <\/div>\n                                                <div class=\" py-6 md:py-8  md:pl-6 md:pr-16 w-full flex flex-row gap-6 md:gap-10 items-start\" style=\" border-bottom: 1px solid; border-image: linear-gradient(to right, rgba(163, 163, 163, 0), rgb(163, 163, 163), rgba(163, 163, 163, 0)) 1; \">\n                                        <div class=\"hidden md:block flex-shrink-0 w-10 h-10\"><\/div>\n                                        <div class=\"flex-1\">\n                                                <h4 class=\"h4  mb-4\">Best practices<\/h4>\n\n                                                <div class=\"rich-text paragraph  mb-10 \">\n                            <p>See our help center guide on best practices for charge point installers<\/p>\n\n                        <\/div>\n                                                                            <a href=\"https:\/\/monta.com\/en\/help-center\/best-practices-for-charge-point-installers\/\" class=\"inline-block btn-tertiary-white\">Best practices <svg class=\"inline-block w-4 h-4 ml-1\" viewBox=\"0 0 19 18\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <path d=\"M9.03253 17.467C3.50578 17.467 0 13.4869 0 8.7232C0 3.95947 3.48516 0 9.03253 0C14.6005 0 18.0857 3.95947 18.0857 8.7232C18.0857 13.4869 14.5799 17.467 9.03253 17.467ZM1.64978 8.74382C1.64978 12.7858 4.2688 16.0028 9.03253 16.0028C13.8169 16.0028 16.4359 12.7858 16.4359 8.74382C16.4359 4.70187 13.8169 1.46418 9.03253 1.46418C4.2688 1.46418 1.64978 4.70187 1.64978 8.74382ZM4.57813 9.54809V7.93956H11.0741L8.33138 5.23804L9.40373 4.16569L13.9819 8.74382L9.40373 13.322L8.352 12.2702L11.0741 9.54809H4.57813Z\"\/>\n<\/svg><\/a>\n                                            <\/div>\n                <\/div>\n                                                <div class=\" py-6 md:py-8  md:pl-6 md:pr-16 w-full flex flex-row gap-6 md:gap-10 items-start\" style=\"\">\n                                        <div class=\"hidden md:block flex-shrink-0 w-10 h-10\"><\/div>\n                                        <div class=\"flex-1\">\n                                                <h4 class=\"h4  mb-4\">Contact support<\/h4>\n\n                                                <div class=\"rich-text paragraph  mb-10 \">\n                            <p>Send us a support request ticket describing your issue<\/p>\n\n                        <\/div>\n                                                                            <a href=\"https:\/\/support.monta.com\/hc\/en-us\/requests\/new?ticket_form_id=17798296950673&#038;preview_id=26097&#038;preview_nonce=5bd8efbca5&#038;preview=true\" class=\"inline-block btn-tertiary-white\">Contact support  <svg class=\"inline-block w-4 h-4 ml-1\" viewBox=\"0 0 19 18\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <path d=\"M9.03253 17.467C3.50578 17.467 0 13.4869 0 8.7232C0 3.95947 3.48516 0 9.03253 0C14.6005 0 18.0857 3.95947 18.0857 8.7232C18.0857 13.4869 14.5799 17.467 9.03253 17.467ZM1.64978 8.74382C1.64978 12.7858 4.2688 16.0028 9.03253 16.0028C13.8169 16.0028 16.4359 12.7858 16.4359 8.74382C16.4359 4.70187 13.8169 1.46418 9.03253 1.46418C4.2688 1.46418 1.64978 4.70187 1.64978 8.74382ZM4.57813 9.54809V7.93956H11.0741L8.33138 5.23804L9.40373 4.16569L13.9819 8.74382L9.40373 13.322L8.352 12.2702L11.0741 9.54809H4.57813Z\"\/>\n<\/svg><\/a>\n                                            <\/div>\n                <\/div>\n                \n            <\/div>\n                    <\/div>\n    <\/div>\n\n<\/section>\n\n<section aria-label=\"Book a guided installation\" class=\"bg-grey  rounded-section\">\n            <div class=\"pill-label mb-8 \">\n            Booking a meeting        <\/div>\n        <div class=\"grid md:grid-cols-2 grid-cols-1 gap-24\">\n        \n        <div>\n                            <h2 class=\"h2 mb-10\">\n                    Book a guided installation                <\/h2>\n                        <div class=\"intro\">Book a 30-minute Guided Installation Call for personalized, on-site assistance with your Monta installation.<br \/>\nGet expert help every step of the way to ensure a smooth setup.<\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><img loading=\"lazy\" decoding=\"async\" class=\"mt-18 mx-auto\" src=\"https:\/\/monta.com\/wp-content\/uploads\/2025\/07\/icon_abstract-shape-blue.svg\" alt=\"abstract icon\" width=\"298\" height=\"277\" title=\"\"><\/div>\n\n        <\/div>\n        <div>\n            <p> <iframe loading=\"lazy\" src=\"https:\/\/calendly.com\/site-enablement-installation-bookings\/30-minutes-meeting\"\n          name=\"Monta remote on-site meeting\"\n          height=\"1200px\"\n          width=\"100%\"\n          style=\"border-radius:8px;border:1px solid #dee2e6;\"\n          scrolling=\"no\"\n          frameborder=\"0\"><br \/>\n  <\/iframe>\n<\/div>\n<link href=\"https:\/\/calendly.com\/assets\/external\/widget.css\" rel=\"stylesheet\">\n<script src=\"https:\/\/calendly.com\/assets\/external\/widget.js\" type=\"text\/javascript\"><\/script><\/p>\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section aria-label=\"Call installer emergency hotline\" class=\"bg-grey text-black  rounded-section\" >\n    <div class=\"grid grid-cols-1 md:grid-cols-12 gap-12 items-center\">\n                <div class=\"md:col-span-5\">\n                                    <div class=\"pill-label mb-8 \">\n                Call us            <\/div>\n                                                    <h2 class=\"h2 mb-10 \">\n                    Call installer emergency hotline                <\/h2>\n                                                <div class=\"md:hidden block mb-10 \">\n                                    <img decoding=\"async\" title=\"illustration_Monta_8_PrimaryBlue\" alt=\"\" src=\"https:\/\/monta.com\/wp-content\/uploads\/2025\/07\/illustration_Monta_8_PrimaryBlue.png\">\n                                                            <\/div>\n                        <div class=\"rich-text \">\n                <div>\n<div style=\"display:flex;align-items:center;margin-bottom:8px;\">\n    <img decoding=\"async\" src=\"https:\/\/monta.imgix.net\/flags\/at.png\" alt=\"AT\" style=\"height:20px;margin-right:8px;\" title=\"Austria\"><br \/>\n    <a href=\"tel:+43720880442\" style=\"color:#000;text-decoration:none;\">+43 720 880442<\/a>\n  <\/div>\n<div style=\"display:flex;align-items:center;margin-bottom:8px;\">\n    <img decoding=\"async\" src=\"https:\/\/monta.imgix.net\/flags\/de.png\" alt=\"DE\" style=\"height:20px;margin-right:8px;\" title=\"Germany\"><br \/>\n    <a href=\"tel:+4932221853050\" style=\"color:#000;text-decoration:none;\">+49 32 221853050<\/a>\n  <\/div>\n<div style=\"display:flex;align-items:center;margin-bottom:8px;\">\n    <img decoding=\"async\" src=\"https:\/\/monta.imgix.net\/flags\/dk.png\" alt=\"DK\" style=\"height:20px;margin-right:8px;\" title=\"Denmark\"><br \/>\n    <a href=\"tel:+4589884302\" style=\"color:#000;text-decoration:none;\">+45 89 88 43 02<\/a>\n  <\/div>\n<div style=\"display:flex;align-items:center;margin-bottom:8px;\">\n    <img decoding=\"async\" src=\"https:\/\/monta.imgix.net\/flags\/se.png\" alt=\"SE\" style=\"height:20px;margin-right:8px;\" title=\"Sweden\"><br \/>\n    <a href=\"tel:+46107622693\" style=\"color:#000;text-decoration:none;\">+46 10 762 26 93<\/a>\n  <\/div>\n<div style=\"display:flex;align-items:center;margin-bottom:8px;\">\n    <img decoding=\"async\" src=\"https:\/\/monta.imgix.net\/flags\/fr.png\" alt=\"FR\" style=\"height:20px;margin-right:8px;\" title=\"France\"><br \/>\n    <a href=\"tel:+33978450747\" style=\"color:#000;text-decoration:none;\">+33 9 78 45 07 47<\/a>\n  <\/div>\n<div style=\"display:flex;align-items:center;margin-bottom:8px;\">\n    <img decoding=\"async\" src=\"https:\/\/monta.imgix.net\/flags\/es.png\" alt=\"ES\" style=\"height:20px;margin-right:8px;\" title=\"Spain\"><br \/>\n    <a href=\"tel:+34900839344\" style=\"color:#000;text-decoration:none;\">+34 900 839 344<\/a>\n  <\/div>\n<div style=\"display:flex;align-items:center;margin-bottom:8px;\">\n    <img decoding=\"async\" src=\"https:\/\/monta.imgix.net\/flags\/ie.png\" alt=\"IE\" style=\"height:20px;margin-right:8px;\" title=\"Ireland\"><br \/>\n    <a href=\"tel:+353216017053\" style=\"color:#000;text-decoration:none;\">+353 21 601 7053<\/a>\n  <\/div>\n<div style=\"display:flex;align-items:center;margin-bottom:8px;\">\n    <img decoding=\"async\" src=\"https:\/\/monta.imgix.net\/flags\/gb.png\" alt=\"GB\" style=\"height:20px;margin-right:8px;\" title=\"United Kingdom\"><br \/>\n    <a href=\"tel:+443308225285\" style=\"color:#000;text-decoration:none;\">+44 330 822 5285<\/a>\n  <\/div>\n<div style=\"display:flex;align-items:center;margin-bottom:8px;\">\n    <img decoding=\"async\" src=\"https:\/\/monta.imgix.net\/flags\/us.png\" alt=\"US\" style=\"height:20px;margin-right:8px;\" title=\"United States\"><br \/>\n    <a href=\"tel:+18883854602\" style=\"color:#000;text-decoration:none;\">+1 888 385 4602<\/a>\n  <\/div>\n<div style=\"display:flex;align-items:center;margin-bottom:8px;\">\n    <img decoding=\"async\" src=\"https:\/\/monta.imgix.net\/flags\/ca.png\" alt=\"CA\" style=\"height:20px;margin-right:8px;\" title=\"Canada\"><br \/>\n    <a href=\"tel:+18883854602\" style=\"color:#000;text-decoration:none;\">+1 888 385 4602<\/a>\n  <\/div>\n<div style=\"display:flex;align-items:center;\">\n    <img decoding=\"async\" src=\"https:\/\/monta.imgix.net\/flags\/be.png\" alt=\"BE\" style=\"height:20px;margin-right:8px;\" title=\"Belgium\"><br \/>\n    <a href=\"tel:+3280054398\" style=\"color:#000;text-decoration:none;\">+32 800 54 398<\/a>\n  <\/div>\n<\/div>\n\n            <\/div>\n                                                        <\/div>\n                <div class=\"md:col-span-6 md:col-start-7 justify-items-end hidden md:block\">\n                            <img decoding=\"async\" title=\"illustration_Monta_8_PrimaryBlue\" class=\"mx-auto max-h-200\" alt=\"\" src=\"https:\/\/monta.com\/wp-content\/uploads\/2025\/07\/illustration_Monta_8_PrimaryBlue.png\">\n                                            <\/div>\n            <\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":64,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"tags":[],"class_list":["post-26097","page","type-page","status-publish","hentry"],"acf":null,"_links":{"self":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/pages\/26097","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/users\/64"}],"replies":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/comments?post=26097"}],"version-history":[{"count":42,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/pages\/26097\/revisions"}],"predecessor-version":[{"id":27026,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/pages\/26097\/revisions\/27026"}],"wp:attachment":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/media?parent=26097"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/tags?post=26097"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}