{"id":30003,"date":"2026-06-12T05:36:21","date_gmt":"2026-06-12T04:36:21","guid":{"rendered":"https:\/\/monta.com\/en\/?page_id=30003"},"modified":"2026-06-23T12:51:02","modified_gmt":"2026-06-23T11:51:02","slug":"driver-support","status":"publish","type":"page","link":"https:\/\/monta.com\/en\/driver-support\/","title":{"rendered":"Driver support"},"content":{"rendered":"<section  data-acf-inline-fields-uid=\"block_5f7b78f0cc9624e41269776eb4004268backgroundtext_sidetext_widthmedia_typeimage_placement_mobile\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;background&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Background&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;},{&quot;fieldName&quot;:&quot;text_side&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Text side&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;},{&quot;fieldName&quot;:&quot;text_width&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Text width&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;},{&quot;fieldName&quot;:&quot;media_type&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Media type&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;},{&quot;fieldName&quot;:&quot;image_placement_mobile&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Media placement mobile&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\" aria-label=\"Driver support, every layer. Pick what you use.\" class=\"bg-black text-white mb-0 rounded-section\" >\n    <div class=\"grid grid-cols-1 md:grid-cols-12 gap-12 items-center\">\n                <div class=\"md:col-span-5\">\n                                    <div class=\"pill-label mb-8 text-white border-white\" data-acf-inline-contenteditable=\"1\" data-acf-inline-contenteditable-field-slug=\"pill_label\" data-acf-placeholder=\"Type to edit...\" >\n                Driver support            <\/div>\n                                                    <h1 data-acf-inline-contenteditable=\"1\" data-acf-inline-contenteditable-field-slug=\"title\" data-acf-placeholder=\"Type to edit...\"  class=\"h1 mb-10 \">\n                    Driver support, every layer. Pick what you use.                <\/h1>\n                                                <div class=\"md:hidden block mb-10 \">\n                                    <img decoding=\"async\" title=\"Humanlike_Abandonment\" alt=\"\" src=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2026\/06\/Humanlike_Abandonment-e1781178056501.png\">\n                                                            <\/div>\n                        <div class=\"rich-text \" data-acf-inline-fields-uid=\"block_5f7b78f0cc9624e41269776eb4004268description\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;description&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Description&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\">\n                <p>Self-help, chat, AI in the app, AI on the phone, Monta humans on the line. Activate what fits, skip what doesn&#8217;t.<\/p>\n\n            <\/div>\n                                    <a href=\"https:\/\/monta.com\/en\/contact-sales\/\" class=\"btn-primary-blue mt-8\">\n                <span data-acf-inline-contenteditable=\"1\" data-acf-inline-contenteditable-field-slug=\"button_label\" data-acf-placeholder=\"Type to edit...\" >Book a demo<\/span>\n            <\/a>\n                                            <\/div>\n                <div class=\"md:col-span-6 md:col-start-7 justify-items-end hidden md:block\">\n                            <img decoding=\"async\" data-acf-inline-fields-uid=\"block_5f7b78f0cc9624e41269776eb4004268imagemedia_type\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;image&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Image&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;},{&quot;fieldName&quot;:&quot;media_type&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Media type&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\" title=\"Humanlike_Abandonment\" class=\"mx-auto max-h-144\" alt=\"\" src=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2026\/06\/Humanlike_Abandonment-e1781178056501.png\">\n                                            <\/div>\n            <\/div>\n<\/section>\n\n\n\n<section data-acf-inline-fields-uid=\"block_c0954ac0e5a9ea2071364eb76e649673background\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;background&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Background&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\" aria-label=\"\" class=\"bg-transparent  py-8 md:py-24 rounded-section\">\n\n        \n        \n        \n        <div class=\"grid grid-cols-2 md:grid-cols-3 gap-2 md:gap-4\" data-acf-inline-fields-uid=\"block_c0954ac0e5a9ea2071364eb76e649673impact_numbersquotes\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;impact_numbers&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Impact numbers&quot;,&quot;useExpandedEditor&quot;:true,&quot;popoverMinWidth&quot;:&quot;300px&quot;},{&quot;fieldName&quot;:&quot;quotes&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Quotes&quot;,&quot;useExpandedEditor&quot;:true,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\">\n\n                        \n            \n                                                                <div class=\"bg-grey rounded-2xl p-4 md:p-8 flex flex-col gap-5 min-h-[200px] md:min-h-0 relative\">\n                                                        <div>\n                                                    <div class=\"text-4xl md:text-5xl font-bold   mb-2 transition-colors duration-300\">\n                                10K+ \n                            <\/div>\n                                                                            <div class=\"  intro transition-colors duration-300\">\n                                 chats resolved monthly\n                            <\/div>\n                                            <\/div>\n                                                        <\/div>\n                            \n                                                                <div class=\"bg-grey rounded-2xl p-4 md:p-8 flex flex-col gap-5 min-h-[200px] md:min-h-0 relative\">\n                                                        <div>\n                                                    <div class=\"text-4xl md:text-5xl font-bold   mb-2 transition-colors duration-300\">\n                                85+\n                            <\/div>\n                                                                            <div class=\"  intro transition-colors duration-300\">\n                                operators on AI driver call support, adding ~5 weekly\n                            <\/div>\n                                            <\/div>\n                                                        <\/div>\n                            \n            \n            \n            \n            \n            \n                                                                <div class=\"bg-grey rounded-2xl p-4 md:p-8 flex flex-col gap-5 min-h-[200px] md:min-h-0 relative order-3 md:order-none\">\n                                                        <div>\n                                                    <div class=\"text-4xl md:text-5xl font-bold   mb-2 transition-colors duration-300\">\n                                2K+\n                            <\/div>\n                                                                            <div class=\"  intro transition-colors duration-300\">\n                                phone calls answered by Monta humans monthly\n                            <\/div>\n                                            <\/div>\n                                                        <\/div>\n                            \n            \n                        \n\n        <\/div>\n\n<\/section>\n\n\n<section data-acf-inline-fields-uid=\"block_61c6b0be3ff12915c4332ba6193cfba5background_color\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;background_color&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Background color&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\" aria-label=\"Driver support included with Monta\" class=\"bg-transparent text-charcoal  rounded-section\">\n    \n            <div class=\"pill-label text-primary-blue border-primary-blue md:mb-9 mb-5\" data-acf-inline-contenteditable=\"1\" data-acf-inline-contenteditable-field-slug=\"pill_label\" data-acf-placeholder=\"Type to edit...\" >Built-in support<\/div>\n    \n    <div class=\"md:grid md:grid-cols-12\">\n        <div class=\"md:col-span-5 mb-5 md:mb-0\">\n             <h2 data-acf-inline-contenteditable=\"1\" data-acf-inline-contenteditable-field-slug=\"title\" data-acf-placeholder=\"Type to edit...\" >  Driver support included with Monta  <\/h2>         <\/div>\n        <div class=\"md:col-start-8 md:col-span-5 md:px-6\">\n            <div class=\"rich-text intro mb-6\" data-acf-inline-fields-uid=\"block_61c6b0be3ff12915c4332ba6193cfba5description\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;description&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Description&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;600px&quot;}]\" role=\"button\" tabindex=\"0\">\n                <p>Free for every Monta operator. Available to every operator out of the box, no add-on required.<\/p>\n\n            <\/div>\n                    <\/div>\n    <\/div>\n\n    \n    \n    <illustration-list data-acf-inline-fields-uid=\"block_61c6b0be3ff12915c4332ba6193cfba5list_items\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;list_items&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;List items&quot;,&quot;useExpandedEditor&quot;:true,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\" data-items='[{\"title\":\"Self-help actions in the driver app\",\"description\":\"\\u003Cp\\u003E\\u003Cspan class=\\u0022discussion-level-1 discussion-id-37bb287c-9fd8-801d-83b0-001c1514b2cb notion-enable-hover\\u0022 data-token-index=\\u00220\\u0022\\u003EWhen drivers experience a failed charge they can restart sessions, reboot connectors, and retry authorization so common cases never reach support.\\u003C\\\/span\\u003E\\u003C!-- notionvc: c04cb025-86ef-4029-b169-7207652f52da --\\u003E\\u003C\\\/p\\u003E\\n\",\"illustration_type\":\"image\",\"illustration\":{\"ID\":30037,\"id\":30037,\"title\":\"img_self-help-2\",\"filename\":\"img_self-help-2.png\",\"filesize\":354465,\"url\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_self-help-2.png\",\"link\":\"https:\\\/\\\/monta.com\\\/en\\\/driver-support\\\/img_self-help-2\\\/\",\"alt\":\"\",\"author\":\"35\",\"description\":\"\",\"caption\":\"\",\"name\":\"img_self-help-2\",\"status\":\"inherit\",\"uploaded_to\":30003,\"date\":\"2026-06-11 11:51:32\",\"modified\":\"2026-06-11 11:51:32\",\"menu_order\":0,\"mime_type\":\"image\\\/png\",\"type\":\"image\",\"subtype\":\"png\",\"icon\":\"https:\\\/\\\/monta.com\\\/en\\\/wp-includes\\\/images\\\/media\\\/default.png\",\"width\":1300,\"height\":900,\"sizes\":{\"thumbnail\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_self-help-2-150x104.png\",\"thumbnail-width\":150,\"thumbnail-height\":104,\"medium\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_self-help-2-300x208.png\",\"medium-width\":300,\"medium-height\":208,\"medium_large\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_self-help-2-768x532.png\",\"medium_large-width\":768,\"medium_large-height\":532,\"large\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_self-help-2-1024x709.png\",\"large-width\":1024,\"large-height\":709,\"1536x1536\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_self-help-2.png\",\"1536x1536-width\":1300,\"1536x1536-height\":900,\"2048x2048\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_self-help-2.png\",\"2048x2048-width\":1300,\"2048x2048-height\":900}},\"illustration_mobile\":false,\"show_link\":false,\"link_title\":\"\",\"link\":null},{\"title\":\"Reach our team\",\"description\":\"\\u003Cp\\u003E\\u003Cspan class=\\u0022discussion-level-1 discussion-id-37bb287c-9fd8-807d-9d5c-001c14bcfe25 notion-enable-hover\\u0022 data-token-index=\\u00220\\u0022\\u003E24\\\/7\\\/365 chat support, contact form, email, or chat on the Monta help centre. All answered by Monta\\u0026#8217;s in-house team across Barcelona, Copenhagen, and Miami.\\u003C\\\/span\\u003E\\u003C!-- notionvc: 94ae4293-b4b4-4b1f-9f26-24c3f2497718 --\\u003E\\u003C\\\/p\\u003E\\n\",\"illustration_type\":\"image\",\"illustration\":{\"ID\":30163,\"id\":30163,\"title\":\"img_reach-team\",\"filename\":\"img_reach-team.png\",\"filesize\":371633,\"url\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_reach-team.png\",\"link\":\"https:\\\/\\\/monta.com\\\/en\\\/driver-support\\\/img_reach-team\\\/\",\"alt\":\"\",\"author\":\"35\",\"description\":\"\",\"caption\":\"\",\"name\":\"img_reach-team\",\"status\":\"inherit\",\"uploaded_to\":30003,\"date\":\"2026-06-12 04:35:24\",\"modified\":\"2026-06-12 04:35:24\",\"menu_order\":0,\"mime_type\":\"image\\\/png\",\"type\":\"image\",\"subtype\":\"png\",\"icon\":\"https:\\\/\\\/monta.com\\\/en\\\/wp-includes\\\/images\\\/media\\\/default.png\",\"width\":1300,\"height\":900,\"sizes\":{\"thumbnail\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_reach-team-150x104.png\",\"thumbnail-width\":150,\"thumbnail-height\":104,\"medium\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_reach-team-300x208.png\",\"medium-width\":300,\"medium-height\":208,\"medium_large\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_reach-team-768x532.png\",\"medium_large-width\":768,\"medium_large-height\":532,\"large\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_reach-team-1024x709.png\",\"large-width\":1024,\"large-height\":709,\"1536x1536\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_reach-team.png\",\"1536x1536-width\":1300,\"1536x1536-height\":900,\"2048x2048\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_reach-team.png\",\"2048x2048-width\":1300,\"2048x2048-height\":900}},\"illustration_mobile\":false,\"show_link\":false,\"link_title\":\"\",\"link\":null},{\"title\":\"Chat with Monta AI in the app\",\"description\":\"\\u003Cp\\u003E\\u003Cspan class=\\u0022discussion-level-1 discussion-id-37bb287c-9fd8-80fc-929f-001cf0b64d20 notion-enable-hover\\u0022 data-token-index=\\u00220\\u0022\\u003EConversational assistant available inside the driver app and on the help centre. Resolves 75%+ of common issues end to end. Trained on 250K+ conversations.\\u003C\\\/span\\u003E\\u003C!-- notionvc: 5a7198f6-00bc-4feb-8397-8c65d4f4f8f8 --\\u003E\\u003C\\\/p\\u003E\\n\",\"illustration_type\":\"image\",\"illustration\":{\"ID\":30162,\"id\":30162,\"title\":\"img_chat-ai\",\"filename\":\"img_chat-ai.png\",\"filesize\":299031,\"url\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_chat-ai.png\",\"link\":\"https:\\\/\\\/monta.com\\\/en\\\/driver-support\\\/img_chat-ai\\\/\",\"alt\":\"\",\"author\":\"35\",\"description\":\"\",\"caption\":\"\",\"name\":\"img_chat-ai\",\"status\":\"inherit\",\"uploaded_to\":30003,\"date\":\"2026-06-12 04:35:21\",\"modified\":\"2026-06-12 04:35:21\",\"menu_order\":0,\"mime_type\":\"image\\\/png\",\"type\":\"image\",\"subtype\":\"png\",\"icon\":\"https:\\\/\\\/monta.com\\\/en\\\/wp-includes\\\/images\\\/media\\\/default.png\",\"width\":1300,\"height\":900,\"sizes\":{\"thumbnail\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_chat-ai-150x104.png\",\"thumbnail-width\":150,\"thumbnail-height\":104,\"medium\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_chat-ai-300x208.png\",\"medium-width\":300,\"medium-height\":208,\"medium_large\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_chat-ai-768x532.png\",\"medium_large-width\":768,\"medium_large-height\":532,\"large\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_chat-ai-1024x709.png\",\"large-width\":1024,\"large-height\":709,\"1536x1536\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_chat-ai.png\",\"1536x1536-width\":1300,\"1536x1536-height\":900,\"2048x2048\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_chat-ai.png\",\"2048x2048-width\":1300,\"2048x2048-height\":900}},\"illustration_mobile\":false,\"show_link\":false,\"link_title\":\"\",\"link\":null},{\"title\":\"AI driver call support on the phone\",\"description\":\"\\u003Cp\\u003E\\u003Cspan class=\\u0022discussion-level-1 discussion-id-37bb287c-9fd8-8062-bec5-001c24744efd notion-enable-hover\\u0022 data-token-index=\\u00220\\u0022\\u003EAward-nominated. Picks up in 0 seconds. 83% of calls were handled end-to-end by the AI. Free per charge point. Forwards to human support agent when it can\\u0026#8217;t solve the query.\\u003C\\\/span\\u003E\\u003C!-- notionvc: c85951b9-b3f6-4918-853c-dd83cde9f29b --\\u003E\\u003C\\\/p\\u003E\\n\",\"illustration_type\":\"image\",\"illustration\":{\"ID\":30161,\"id\":30161,\"title\":\"img_ai-call\",\"filename\":\"img_ai-call.png\",\"filesize\":274632,\"url\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_ai-call.png\",\"link\":\"https:\\\/\\\/monta.com\\\/en\\\/driver-support\\\/img_ai-call\\\/\",\"alt\":\"\",\"author\":\"35\",\"description\":\"\",\"caption\":\"\",\"name\":\"img_ai-call\",\"status\":\"inherit\",\"uploaded_to\":30003,\"date\":\"2026-06-12 04:35:19\",\"modified\":\"2026-06-12 04:35:19\",\"menu_order\":0,\"mime_type\":\"image\\\/png\",\"type\":\"image\",\"subtype\":\"png\",\"icon\":\"https:\\\/\\\/monta.com\\\/en\\\/wp-includes\\\/images\\\/media\\\/default.png\",\"width\":1300,\"height\":900,\"sizes\":{\"thumbnail\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_ai-call-150x104.png\",\"thumbnail-width\":150,\"thumbnail-height\":104,\"medium\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_ai-call-300x208.png\",\"medium-width\":300,\"medium-height\":208,\"medium_large\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_ai-call-768x532.png\",\"medium_large-width\":768,\"medium_large-height\":532,\"large\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_ai-call-1024x709.png\",\"large-width\":1024,\"large-height\":709,\"1536x1536\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_ai-call.png\",\"1536x1536-width\":1300,\"1536x1536-height\":900,\"2048x2048\":\"https:\\\/\\\/monta.com\\\/app\\\/uploads\\\/sites\\\/12\\\/2026\\\/06\\\/img_ai-call.png\",\"2048x2048-width\":1300,\"2048x2048-height\":900}},\"illustration_mobile\":false,\"show_link\":true,\"link_title\":\"Talk to AI driver call support\",\"link\":\"https:\\\/\\\/monta.com\\\/en\\\/products\\\/monta-ai\\\/ai-driver-support\\\/\"}]' bg=\"transparent\"><\/illustration-list>\n    \n<\/section>\n\n<section\n    data-acf-inline-fields-uid=\"block_e7037fefc449799fa18860d851f3adb2background_colorheader_layout\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;background_color&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Background color&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;},{&quot;fieldName&quot;:&quot;header_layout&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Header layout&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\"     aria-label=\"Driver support upgrade: Monta humans pick up the phone\"     class=\"bg-black text-white rounded-section px-4 md:px-10 py-12 md:py-20 \"\n>\n                        \n            <div class=\"mb-12\">\n                                <div class=\"md:grid md:grid-cols-12 gap-6\">\n                    <div class=\"col-span-12 md:col-span-5\">\n                                                                                    <h2 data-acf-inline-contenteditable=\"1\" data-acf-inline-contenteditable-field-slug=\"title\" data-acf-placeholder=\"Type to edit...\" >Driver support upgrade: Monta humans pick up the phone<\/h2>\n                                                                        <\/div>\n                                            <div class=\"rich-text intro col-span-12 md:col-start-8 md:col-span-5 mt-6 md:mt-0\">\n                            Add Monta&#8217;s human team to driver support. They pick up phone calls in your name when AI driver call support hands off, instead of forwarding to your support number. Pay per charge point per month. Live quickly after requesting.\n                        <\/div>\n                                    <\/div>\n            <\/div>\n            \n    \n    <div data-acf-inline-fields-uid=\"block_e7037fefc449799fa18860d851f3adb2rows\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;rows&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Rows&quot;,&quot;useExpandedEditor&quot;:true,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\" class=\"flex flex-col gap-6\">\n                                                <div class=\"grid grid-cols-1 md:grid-cols-2 gap-6\">\n                                                                    <div class=\"flex flex-col md:p-10 px-4 py-6 h-full bg-charcoal text-white rounded-xl\">\n                                                            <div class=\"mb-6\"><span class=\"pill-label border-light-blue text-light-blue\">How it&#039;s priced<\/span><\/div>\n                                                                                                                    <div class=\"rich-text flex-1 \">\n                                    <p>Flat. Per charge point per month.<\/p>\n<p>Tiered by AI+human vs human-only, and by charge point type (AC, AC\/DC, DC).<\/p>\n<p>No per-call fees. No per-minute fees. No seat fees.<\/p>\n<p><!-- notionvc: 5406f4bb-36ab-40d0-b853-aa1df53a5059 --><\/p>\n\n                                <\/div>\n                                                                                <\/div>\n                                                                    <div class=\"flex flex-col md:p-10 px-4 py-6 h-full bg-charcoal text-white rounded-xl\">\n                                                            <div class=\"mb-6\"><span class=\"pill-label border-light-blue text-light-blue\">Live agent support<\/span><\/div>\n                                                                                                                    <div class=\"rich-text flex-1 \">\n                                    <ul>\n<li><strong>Human team, fully trained as EV and Monta charging experts.<\/strong> Localised in core markets (EN, DE, FR). Every call opens with the caller&#8217;s details and an internal note on your specific operator setup. Agents advise based on your rules, not generic charging answers.<\/li>\n<li><strong>They answer as you.<\/strong> When a driver calls for support, they hear your name on the line, not Monta&#8217;s. The experience stays with your brand, building trust and loyalty.<\/li>\n<\/ul>\n<p><!-- notionvc: 27bcae83-42fd-434b-98ac-617dba7cc918 --><\/p>\n\n                                <\/div>\n                                                                                <\/div>\n                                    <\/div>\n                        <\/div>\n<\/section>\n\n\n<section data-acf-inline-fields-uid=\"block_f732f45e66aa4f714ce92be30a8cf791background_colortimeline_design\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;background_color&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Background color&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;},{&quot;fieldName&quot;:&quot;timeline_design&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Timeline design&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\"  aria-label=\"What driver support covers\"  class=\"bg-white text-black  rounded-section\">\n    <div class=\"md:grid md:grid-cols-12\">\n                <div class=\"col-span-12\">\n            <div class=\"pill-label text-primary-blue border-primary-blue mb-4\" data-acf-inline-contenteditable=\"1\" data-acf-inline-contenteditable-field-slug=\"pill_title\" data-acf-placeholder=\"Type to edit...\" >\n                THE CHALLENGE            <\/div>\n        <\/div>\n                <div class=\"md:col-span-5 mb-8 md:mb-0\">\n            \n             <h2 data-acf-inline-contenteditable=\"1\" data-acf-inline-contenteditable-field-slug=\"title\" data-acf-placeholder=\"Type to edit...\" >  What driver support covers  <\/h2>         <\/div>\n        <div class=\"rich-text intro md:col-start-8 md:col-span-5 mb-6\" data-acf-inline-fields-uid=\"block_f732f45e66aa4f714ce92be30a8cf791description\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;description&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Description&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;600px&quot;}]\" role=\"button\" tabindex=\"0\">\n            \n        <\/div>\n    <\/div>\n\n        <div class=\"-mx-4 md:-mx-10\">\n        <tab-slider data-acf-inline-fields-uid=\"block_f732f45e66aa4f714ce92be30a8cf791tabs\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;tabs&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Tabs&quot;,&quot;useExpandedEditor&quot;:true,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\" data-tabs='[{\"tab_title\":\"Pain points \",\"tab_items\":[{\"title\":\"Charge sessions\",\"description\":\"\\u003Cp\\u003EStart\\\/stop, charge that won\\u0026#8217;t stop, basic remote triage.\\u003C!-- notionvc: bbe88ac0-ce12-48c9-86ca-741eadbf5c07 --\\u003E\\u003Cbr \\\/\\u003E\\n\\u003C!-- notionvc: 2b0aad16-d9f8-4d15-9227-f69ad1b0da8d --\\u003E\\u003C\\\/p\\u003E\\n\",\"image\":false,\"category\":false},{\"title\":\"Connector and cable issues\",\"description\":\"\\u003Cp\\u003ECable stuck in charge point, safe removal guidance.\\u003C!-- notionvc: cb52b947-7469-410a-894b-329f5f7fd07e --\\u003E\\u003Cbr \\\/\\u003E\\n\\u003C!-- notionvc: 5ca3f3ed-7dad-42e9-b405-3bf69ba40cc9 --\\u003E\\u003C\\\/p\\u003E\\n\",\"image\":false,\"category\":false},{\"title\":\"Charge point state\",\"description\":\"\\u003Cp\\u003EDisconnected, showing incorrect state, sync and reboots where supported.\\u003C!-- notionvc: 4490e9e3-49e1-46be-82dd-8c0a858d3fa4 --\\u003E\\u003Cbr \\\/\\u003E\\n\\u003C!-- notionvc: 07cfc37f-ac03-4e7f-958b-46709d7d5489 --\\u003E\\u003C\\\/p\\u003E\\n\",\"image\":false,\"category\":false},{\"title\":\"Payments and receipts\",\"description\":\"\\u003Cp\\u003EOn-site payment failures, pricing questions, resending receipts.\\u003C!-- notionvc: ace25d55-93fa-44c2-881d-aae3b61e7041 --\\u003E\\u003Cbr \\\/\\u003E\\n\\u003C!-- notionvc: 45a58e8f-f16e-48b2-8a7f-210a79cee598 --\\u003E\\u003C\\\/p\\u003E\\n\",\"image\":false,\"category\":false},{\"title\":\"App and account questions\",\"description\":\"\\u003Cp\\u003EHow to use the driver app to charge.\\u003C!-- notionvc: dfbab080-238e-4a5e-be17-e4111ee54ff9 --\\u003E\\u003Cbr \\\/\\u003E\\n\\u003C!-- notionvc: f305271e-9b95-44bc-b413-7abc1d89fdac --\\u003E\\u003C\\\/p\\u003E\\n\",\"image\":false,\"category\":false},{\"title\":\"Network guidance\",\"description\":\"\\u003Cp\\u003EDirecting drivers to a nearby working charge point.\\u003C!-- notionvc: 12ba3d00-08c8-4288-815a-f6c0e87a1749 --\\u003E\\u003C\\\/p\\u003E\\n\",\"image\":false,\"category\":false}]}]' bg=\"white\" timeline=\"false\"\/>\n    <\/div>\n    <\/section>\n\n<section data-acf-inline-fields-uid=\"block_12a402a675bff127c6b8acc17042a9bccta_type\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;cta_type&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;CTA type&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\" aria-label=\"Driver support that scales with your network\" class=\" md:mx-15 md:px-26 py-10 rounded-section bg-primary-blue md:flex md:items-center md:justify-between\">\n    <h3 data-acf-inline-contenteditable=\"1\" data-acf-inline-contenteditable-field-slug=\"text\" data-acf-placeholder=\"Type to edit...\"  class=\" text-white mb-5 md:mb-0 mr-0 md:mr-20\">Driver support that scales with your network<\/h3>\n            <div class=\"flex flex-col md:flex-row gap-4 items-stretch\">\n        <a href=\"https:\/\/monta.com\/en\/contact-sales\/\"             class=\"btn-primary-black whitespace-nowrap flex items-center gap-2 justify-center\">\n            <span data-acf-inline-contenteditable=\"1\" data-acf-inline-contenteditable-field-slug=\"button_text\" data-acf-placeholder=\"Type to edit...\" >Book a demo<\/span>\n            <div\n    class=\"size-5.5 border-white rounded-full border-2 place-content-center grid\" \n    >\n    <span href=\"#\" class=\"text-sm text-white ml-auto\">\u2192<\/span>\n<\/div>        <\/a>\n            <\/div>\n        <\/section>\n\n<section data-acf-inline-fields-uid=\"block_aa17144188f7436456f944a1b834b6b6backgrounddisable_list_scroll\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;background&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Background&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;},{&quot;fieldName&quot;:&quot;disable_list_scroll&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Disable list scroll&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\"  aria-label=\"When hardware escalates, you get structure\"  class=\"bg-black text-white  rounded-section\">\n    <div class=\"\">\n                    <div class=\"pill-label text-light-blue border-light-blue mb-10\" data-acf-inline-contenteditable=\"1\" data-acf-inline-contenteditable-field-slug=\"pill_label\" data-acf-placeholder=\"Type to edit...\" >Alert routing<\/div>\n        \n        <div class=\"grid grid-cols-1 md:grid-cols-2 gap-8 md:gap-22 h-full\">\n            <div class=\"flex flex-col  md:sticky md:top-25 md:self-start \">\n                <div>\n                     <h2  data-acf-inline-contenteditable=\"1\" data-acf-inline-contenteditable-field-slug=\"title\" data-acf-placeholder=\"Type to edit...\"  class=\"h2 mb-6 md:mb-10 col-end-2\">When hardware escalates, you get structure  <\/h2>                                         <div class=\"rich-text intro md:mb-10 mb-5\" data-acf-inline-fields-uid=\"block_aa17144188f7436456f944a1b834b6b6description\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;description&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Description&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;600px&quot;}]\" role=\"button\" tabindex=\"0\">\n                        <p>When an issue can&#8217;t be resolved remotely, the AI or agent auto-raises a site alert on Monta for the affected charge point. The alert includes full call context (caller report, what was tried, outcome) and is visible to the charge point owner, team owner, and operator. Alerts can be assigned via assignment rules to ensure the right people are notified promptly.<!-- notionvc: fb27469e-6254-471e-b0fc-23b5bc6e1b01 --><br \/>\n<!-- notionvc: b2367818-155f-4dcf-8ef9-0855d76eb931 --><\/p>\n\n                    <\/div>\n                                                        <\/div>\n                \n            <\/div>\n            \n            \n            <div class=\"h-auto md:pr-6\" data-acf-inline-fields-uid=\"block_aa17144188f7436456f944a1b834b6b6list_items\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;list_items&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;List items&quot;,&quot;useExpandedEditor&quot;:true,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\">\n                                                                                                <div class=\" pb-6 md:pb-8  md:pl-6 md:pr-16 w-full flex flex-row gap-6 md:gap-10 items-start\" style=\" border-bottom: 1px solid; border-image: linear-gradient(to right, rgba(163, 163, 163, 0), rgb(163, 163, 163), rgba(163, 163, 163, 0)) 1; \">\n                                        <div class=\"flex-shrink-0\">\n                        <img decoding=\"async\" src=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2026\/06\/charger-white.svg\" alt=\"\" class=\"w-10 h-10 object-contain\" title=\"\">\n                    <\/div>\n                                        <div class=\"flex-1\">\n                                                <h4 class=\"h4  mb-4\">Hardware failures <\/h4>\n\n                                                <div class=\"rich-text paragraph \">\n                            <p>and physical damage on site.<!-- notionvc: efe34ca4-730b-40c0-bdd0-6b48f4a43ea0 --><\/p>\n\n                        <\/div>\n                                                                    <\/div>\n                <\/div>\n                                                <div class=\" py-6 md:py-8  md:pl-6 md:pr-16 w-full flex flex-row gap-6 md:gap-10 items-start\" style=\" border-bottom: 1px solid; border-image: linear-gradient(to right, rgba(163, 163, 163, 0), rgb(163, 163, 163), rgba(163, 163, 163, 0)) 1; \">\n                                        <div class=\"flex-shrink-0\">\n                        <img decoding=\"async\" src=\"https:\/\/monta.com\/wp-content\/uploads\/2026\/05\/pocket-white.svg\" alt=\"\" class=\"w-10 h-10 object-contain\" title=\"\">\n                    <\/div>\n                                        <div class=\"flex-1\">\n                                                <h4 class=\"h4  mb-4\">Site infrastructure<\/h4>\n\n                                                <div class=\"rich-text paragraph \">\n                            <p>grid, power, access control, load management.<!-- notionvc: 457a597d-7319-43d7-9df8-91e4b93f82d4 --><\/p>\n\n                        <\/div>\n                                                                    <\/div>\n                <\/div>\n                                                <div class=\" py-6 md:py-8  md:pl-6 md:pr-16 w-full flex flex-row gap-6 md:gap-10 items-start\" style=\" border-bottom: 1px solid; border-image: linear-gradient(to right, rgba(163, 163, 163, 0), rgb(163, 163, 163), rgba(163, 163, 163, 0)) 1; \">\n                                        <div class=\"flex-shrink-0\">\n                        <img decoding=\"async\" src=\"https:\/\/monta.com\/wp-content\/uploads\/2026\/05\/settings-white.svg\" alt=\"\" class=\"w-10 h-10 object-contain\" title=\"\">\n                    <\/div>\n                                        <div class=\"flex-1\">\n                                                <h4 class=\"h4  mb-4\">Site operations<\/h4>\n\n                                                <div class=\"rich-text paragraph \">\n                            <p>parking, lighting, lost and found.<!-- notionvc: f5115e42-2582-49bf-a792-e0de0c528fcb --><\/p>\n\n                        <\/div>\n                                                                    <\/div>\n                <\/div>\n                                                <div class=\" py-6 md:py-8  md:pl-6 md:pr-16 w-full flex flex-row gap-6 md:gap-10 items-start\" style=\" border-bottom: 1px solid; border-image: linear-gradient(to right, rgba(163, 163, 163, 0), rgb(163, 163, 163), rgba(163, 163, 163, 0)) 1; \">\n                                        <div class=\"flex-shrink-0\">\n                        <img decoding=\"async\" src=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2026\/06\/user-white.svg\" alt=\"\" class=\"w-10 h-10 object-contain\" title=\"\">\n                    <\/div>\n                                        <div class=\"flex-1\">\n                                                <h4 class=\"h4  mb-4\">Commercial and admin<\/h4>\n\n                                                <div class=\"rich-text paragraph \">\n                            <p>account setup, billing, third-party escalations.<!-- notionvc: cd72bd75-7a1e-4157-ac7b-789b7f61eef9 --><\/p>\n\n                        <\/div>\n                                                                    <\/div>\n                <\/div>\n                                                <div class=\" py-6 md:py-8  md:pl-6 md:pr-16 w-full flex flex-row gap-6 md:gap-10 items-start\" style=\"\">\n                                        <div class=\"flex-shrink-0\">\n                        <img decoding=\"async\" src=\"https:\/\/monta.com\/app\/uploads\/sites\/12\/2026\/06\/plug-white.svg\" alt=\"\" class=\"w-10 h-10 object-contain\" title=\"\">\n                    <\/div>\n                                        <div class=\"flex-1\">\n                                                <h4 class=\"h4  mb-4\">Faulty installation<\/h4>\n\n                                                <div class=\"rich-text paragraph \">\n                            <p>on a private charge point: routed to the user&#8217;s installer or hardware manufacturer.<!-- notionvc: 78b83732-d724-4136-a7b4-810a38e59385 --><\/p>\n\n                        <\/div>\n                                                                    <\/div>\n                <\/div>\n                \n            <\/div>\n                    <\/div>\n    <\/div>\n\n<\/section>\n\n<section  data-acf-inline-fields-uid=\"block_860879e893f83168ca7935cdd1603d3ebackgroundtext_sidetext_widthmedia_typeimage_placement_mobile\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;background&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Background&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;},{&quot;fieldName&quot;:&quot;text_side&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Text side&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;},{&quot;fieldName&quot;:&quot;text_width&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Text width&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;},{&quot;fieldName&quot;:&quot;media_type&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Media type&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;},{&quot;fieldName&quot;:&quot;image_placement_mobile&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Media placement mobile&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\" aria-label=\"Reporting and integrations\" class=\"bg-transparent text-charcoal  rounded-section\" >\n    <div class=\"grid grid-cols-1 md:grid-cols-12 gap-12 items-center\">\n                <div class=\"md:col-span-5\">\n                                    <div class=\"pill-label mb-8 \" data-acf-inline-contenteditable=\"1\" data-acf-inline-contenteditable-field-slug=\"pill_label\" data-acf-placeholder=\"Type to edit...\" >\n                Data and integrations            <\/div>\n                                                    <h2 data-acf-inline-contenteditable=\"1\" data-acf-inline-contenteditable-field-slug=\"title\" data-acf-placeholder=\"Type to edit...\"  class=\"h2 mb-10 \">\n                    Reporting and integrations                <\/h2>\n                                                <div class=\"md:hidden block mb-10 \">\n                                    <img decoding=\"async\" title=\"illustration_security-key\" alt=\"\" src=\"https:\/\/monta.com\/wp-content\/uploads\/2025\/07\/illustration_security-key.webp\">\n                                                            <\/div>\n                        <div class=\"rich-text \" data-acf-inline-fields-uid=\"block_860879e893f83168ca7935cdd1603d3edescription\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;description&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Description&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;600px&quot;}]\" role=\"button\" tabindex=\"0\">\n                <p>Every driver support call generates a full transcript with categories, subcategories, and a summary, visible in Monta. Unresolved hardware calls auto-create alerts attached to the specific charge point.<\/p>\n<p>Driver support data flows out through Monta&#8217;s APIs and webhook events. Operators integrate this into their own CRM and ticketing systems.<\/p>\n<p><!-- notionvc: 0aedde31-5ad0-4e08-9e04-7dfd6f055da9 --><\/p>\n\n            <\/div>\n                                                        <\/div>\n                <div class=\"md:col-span-6 md:col-start-7 justify-items-end hidden md:block\">\n                            <img decoding=\"async\" data-acf-inline-fields-uid=\"block_860879e893f83168ca7935cdd1603d3eimagemedia_type\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;image&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Image&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;},{&quot;fieldName&quot;:&quot;media_type&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Media type&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\" title=\"illustration_security-key\" class=\"mx-auto max-h-144\" alt=\"\" src=\"https:\/\/monta.com\/wp-content\/uploads\/2025\/07\/illustration_security-key.webp\">\n                                            <\/div>\n            <\/div>\n<\/section>\n\n\n\n<section data-acf-inline-fields-uid=\"block_e4cd7f3c7f0e16f84df9fe563b71ff1cbackground_sectionbackground_cardscolumn_layoutfull_height_image\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;background_section&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Background section&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;},{&quot;fieldName&quot;:&quot;background_cards&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Background cards&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;},{&quot;fieldName&quot;:&quot;column_layout&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Column layout&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;},{&quot;fieldName&quot;:&quot;full_height_image&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Full height image&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\"  aria-label=\"Driver support coverage\"  class=\"  \">\n                <div class=\"md:grid md:grid-cols-12 mb-12\">\n            <div class=\"col-span-5\">\n                 <h2 data-acf-inline-contenteditable=\"1\" data-acf-inline-contenteditable-field-slug=\"title\" data-acf-placeholder=\"Type to edit...\" >  Driver support coverage  <\/h2>             <\/div>\n            <div class=\"rich-text col-start-8 col-span-5 intro\" data-acf-inline-fields-uid=\"block_e4cd7f3c7f0e16f84df9fe563b71ff1cdescription\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;description&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;description&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;600px&quot;}]\" role=\"button\" tabindex=\"0\">\n                \n            <\/div>\n        <\/div>\n    \n    \n    <div class=\"md:grid md:grid-cols-2 gap-6\" data-acf-inline-fields-uid=\"block_e4cd7f3c7f0e16f84df9fe563b71ff1ccards\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;cards&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Cards&quot;,&quot;useExpandedEditor&quot;:true,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\">\n                                <div class=\"md:grid md:grid-cols-3 mb-6 md:mb-0 gap-6 md:p-10 px-4 -mx-4 md:-mx-0 py-6 h-full bg-grey text-charcoal rounded-xl\">\n                                    <div class=\"mb-4 md:mb-0 md:col-span-1 max-w-[30%] md:max-w-full\">\n                        <img decoding=\"async\" src=\"https:\/\/monta.com\/wp-content\/uploads\/2025\/06\/icon_pattern_abstract.svg\" alt=\"Hours\" class=\"\" title=\"\">\n                    <\/div>\n                                <div class=\"md:col-span-2 flex flex-col\">\n                                                                <h3 class=\"mb-3 md:mb-8\">Hours<\/h3>\n                                        <div class=\"flex-1 \">\n                        <p>24\/7\/365 by default.<!-- notionvc: 12524b6d-203d-47c0-a4bb-309466a6a8b6 --><\/p>\n\n                    <\/div>\n                                    <\/div>\n            <\/div>\n                                        <div class=\"md:grid md:grid-cols-3 mb-6 md:mb-0 gap-6 md:p-10 px-4 -mx-4 md:-mx-0 py-6 h-full bg-grey text-charcoal rounded-xl\">\n                                    <div class=\"mb-4 md:mb-0 md:col-span-1 max-w-[30%] md:max-w-full\">\n                        <img decoding=\"async\" src=\"https:\/\/monta.com\/wp-content\/uploads\/2025\/06\/icon_squares-abstract.svg\" alt=\"Available in\" class=\"\" title=\"\">\n                    <\/div>\n                                <div class=\"md:col-span-2 flex flex-col\">\n                                                                <h3 class=\"mb-3 md:mb-8\">Available in<\/h3>\n                                        <div class=\"flex-1 \">\n                        <p>All markets where Monta is operational.<\/p>\n\n                    <\/div>\n                                    <\/div>\n            <\/div>\n                                        <div class=\"md:grid md:grid-cols-3 mb-6 md:mb-0 gap-6 md:p-10 px-4 -mx-4 md:-mx-0 py-6 h-full bg-grey text-charcoal rounded-xl\">\n                                    <div class=\"mb-4 md:mb-0 md:col-span-1 max-w-[30%] md:max-w-full\">\n                        <img decoding=\"async\" src=\"https:\/\/monta.com\/wp-content\/uploads\/2025\/06\/icon_globe_abstract.svg\" alt=\"Languages\" class=\"\" title=\"\">\n                    <\/div>\n                                <div class=\"md:col-span-2 flex flex-col\">\n                                                                <h3 class=\"mb-3 md:mb-8\">Languages<\/h3>\n                                        <div class=\"flex-1 \">\n                        <ul>\n<li><strong>AI driver call support:<\/strong> Speaks 11+ languages, covering all Monta markets.<\/li>\n<li><strong>Monta AI in-app chat:<\/strong> Speaks 72+ languages, covering all Monta markets\n<\/li>\n<li><strong>Human team:<\/strong> 24\/7 in English as primary language. +90% coverage in French &amp; German. Dutch, Spanish, and Danish on best-effort coverage. All calls routed to available native agents first.<\/li>\n<\/ul>\n<p><!-- notionvc: 0c4ce1e3-6130-4af0-a342-0f64325d437c --><\/p>\n\n                    <\/div>\n                                    <\/div>\n            <\/div>\n                                        <div class=\"md:grid md:grid-cols-3 mb-6 md:mb-0 gap-6 md:p-10 px-4 -mx-4 md:-mx-0 py-6 h-full bg-grey text-charcoal rounded-xl\">\n                                    <div class=\"mb-4 md:mb-0 md:col-span-1 max-w-[30%] md:max-w-full\">\n                        <img decoding=\"async\" src=\"https:\/\/monta.com\/wp-content\/uploads\/2025\/06\/icon_square-abstract.svg\" alt=\"Response time\" class=\"\" title=\"\">\n                    <\/div>\n                                <div class=\"md:col-span-2 flex flex-col\">\n                                                                <h3 class=\"mb-3 md:mb-8\">Response time<\/h3>\n                                        <div class=\"flex-1 \">\n                        <ul>\n<li><strong>AI driver call support:<\/strong> answers instantly (0 seconds).<\/li>\n<li><strong>Human pickup queue time:<\/strong> under 30 seconds average across 10K+ calls in the past 6 months.<\/li>\n<\/ul>\n\n                    <\/div>\n                                    <\/div>\n            <\/div>\n                <\/div>\n\n    \n    \n<\/section>\n\n\n<section data-acf-inline-fields-uid=\"block_eeaaec242d05fb4c5c201cf75290d5f1background\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;background&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Background&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\"  aria-label=\"FAQs\"  class=\"md:px-42 bg-transparent rounded-section \">\n<div class=\"grid grid-cols-1 md:grid-cols-12 md:mb-31 mb-10\">\n     <h2  data-acf-inline-contenteditable=\"1\" data-acf-inline-contenteditable-field-slug=\"title\" data-acf-placeholder=\"Type to edit...\"  class=\"h2  mb-7 md:mb-0  col-span-12 mx-auto \" >FAQs <\/h2>     <\/div>\n<div class=\"w-full md:w-3\/4 mx-auto\" data-acf-inline-fields-uid=\"block_eeaaec242d05fb4c5c201cf75290d5f1faqs\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;faqs&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;FAQs&quot;,&quot;useExpandedEditor&quot;:true,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\">\n    <div class=\"faq-wrapper border-faded-grey-horizontal border-b-0 border-t-1 mt-11\">\n          <div\n      data-wp-interactive=\"monta\/faq\"\n      data-wp-context='{\"isOpen\": false}'\n      data-wp-bind--data-state=\"state.dataState\"\n      data-state=\"closed\"\n      class=\"group\/faq border-faded-grey-horizontal border-b-1 border-t-0 py-10 md:p-11\"\n    >\n      <button\n        type=\"button\"\n        data-wp-on--click=\"actions.toggle\"\n        data-wp-bind--aria-expanded=\"context.isOpen\"\n        aria-controls=\"faq-1\"\n        class=\"quote w-full text-left flex items-center gap-8 justify-between cursor-pointer\"\n      >\n        <span>What does driver support include?<\/span>\n        <div class=\"relative w-6 h-6 flex-shrink-0\">\n          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-0 opacity-100\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.3782C6.008 27.3782 0.664 21.2662 0.664 14.0022C0.664 6.73816 5.976 0.658155 14.456 0.658155C22.904 0.658155 28.248 6.73816 28.248 14.0022C28.248 21.2662 22.872 27.3782 14.456 27.3782ZM2.744 14.0342C2.744 20.4342 6.968 25.4902 14.456 25.4902C21.944 25.4902 26.168 20.4342 26.168 14.0342C26.168 7.63416 21.944 2.54616 14.456 2.54616C6.968 2.54616 2.744 7.63416 2.744 14.0342ZM9.336 14.9942V13.3622H13.4V9.65016H15.288V13.3622H19.48V14.9942H15.288V18.7062H13.4V14.9942H9.336Z\"\/>\n<\/svg>          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-100 opacity-0\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.4706C6.008 27.4706 0.664 21.3586 0.664 14.0946C0.664 6.83062 5.976 0.750624 14.456 0.750624C22.904 0.750624 28.248 6.83062 28.248 14.0946C28.248 21.3586 22.872 27.4706 14.456 27.4706ZM2.744 14.1266C2.744 20.5266 6.968 25.5826 14.456 25.5826C21.944 25.5826 26.168 20.5266 26.168 14.1266C26.168 7.72662 21.944 2.63862 14.456 2.63862C6.968 2.63862 2.744 7.72662 2.744 14.1266ZM11.896 15.0546V13.3586H17.048V15.0546H11.896Z\"\/>\n<\/svg>        <\/div>\n      <\/button>\n      <div\n        id=\"faq-1\"\n        data-wp-bind--inert=\"state.isClosed\"\n        class=\"paragraph rich-text overflow-hidden transition-all duration-300 ease-in-out max-h-0 opacity-0 mt-0 group-data-[state=open]\/faq:max-h-300 group-data-[state=open]\/faq:opacity-100 group-data-[state=open]\/faq:mt-10\"\n      >\n        <p>Everything a driver uses to reach Monta: self-help in the app, chat with our team across multiple channels, Monta AI in chat, and AI driver call support on the phone. All included with every Monta operator subscription. The only paid layer is adding Monta humans to the phone hotline.<\/p>\n\n      <\/div>\n    <\/div>\n          <div\n      data-wp-interactive=\"monta\/faq\"\n      data-wp-context='{\"isOpen\": false}'\n      data-wp-bind--data-state=\"state.dataState\"\n      data-state=\"closed\"\n      class=\"group\/faq border-faded-grey-horizontal border-b-1 border-t-0 py-10 md:p-11\"\n    >\n      <button\n        type=\"button\"\n        data-wp-on--click=\"actions.toggle\"\n        data-wp-bind--aria-expanded=\"context.isOpen\"\n        aria-controls=\"faq-2\"\n        class=\"quote w-full text-left flex items-center gap-8 justify-between cursor-pointer\"\n      >\n        <span>What does AI driver call support actually do?<\/span>\n        <div class=\"relative w-6 h-6 flex-shrink-0\">\n          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-0 opacity-100\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.3782C6.008 27.3782 0.664 21.2662 0.664 14.0022C0.664 6.73816 5.976 0.658155 14.456 0.658155C22.904 0.658155 28.248 6.73816 28.248 14.0022C28.248 21.2662 22.872 27.3782 14.456 27.3782ZM2.744 14.0342C2.744 20.4342 6.968 25.4902 14.456 25.4902C21.944 25.4902 26.168 20.4342 26.168 14.0342C26.168 7.63416 21.944 2.54616 14.456 2.54616C6.968 2.54616 2.744 7.63416 2.744 14.0342ZM9.336 14.9942V13.3622H13.4V9.65016H15.288V13.3622H19.48V14.9942H15.288V18.7062H13.4V14.9942H9.336Z\"\/>\n<\/svg>          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-100 opacity-0\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.4706C6.008 27.4706 0.664 21.3586 0.664 14.0946C0.664 6.83062 5.976 0.750624 14.456 0.750624C22.904 0.750624 28.248 6.83062 28.248 14.0946C28.248 21.3586 22.872 27.4706 14.456 27.4706ZM2.744 14.1266C2.744 20.5266 6.968 25.5826 14.456 25.5826C21.944 25.5826 26.168 20.5266 26.168 14.1266C26.168 7.72662 21.944 2.63862 14.456 2.63862C6.968 2.63862 2.744 7.72662 2.744 14.1266ZM11.896 15.0546V13.3586H17.048V15.0546H11.896Z\"\/>\n<\/svg>        <\/div>\n      <\/button>\n      <div\n        id=\"faq-2\"\n        data-wp-bind--inert=\"state.isClosed\"\n        class=\"paragraph rich-text overflow-hidden transition-all duration-300 ease-in-out max-h-0 opacity-0 mt-0 group-data-[state=open]\/faq:max-h-300 group-data-[state=open]\/faq:opacity-100 group-data-[state=open]\/faq:mt-10\"\n      >\n        <p>AI driver call support is Monta&#8217;s award-nominated phone AI. It speaks all languages in the markets Monta operates in and holds natural language conversations with drivers, at no cost on the AI-only tier. Learn more and even test it here.<\/p>\n\n      <\/div>\n    <\/div>\n          <div\n      data-wp-interactive=\"monta\/faq\"\n      data-wp-context='{\"isOpen\": false}'\n      data-wp-bind--data-state=\"state.dataState\"\n      data-state=\"closed\"\n      class=\"group\/faq border-faded-grey-horizontal border-b-1 border-t-0 py-10 md:p-11\"\n    >\n      <button\n        type=\"button\"\n        data-wp-on--click=\"actions.toggle\"\n        data-wp-bind--aria-expanded=\"context.isOpen\"\n        aria-controls=\"faq-3\"\n        class=\"quote w-full text-left flex items-center gap-8 justify-between cursor-pointer\"\n      >\n        <span>How is driver support priced?<\/span>\n        <div class=\"relative w-6 h-6 flex-shrink-0\">\n          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-0 opacity-100\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.3782C6.008 27.3782 0.664 21.2662 0.664 14.0022C0.664 6.73816 5.976 0.658155 14.456 0.658155C22.904 0.658155 28.248 6.73816 28.248 14.0022C28.248 21.2662 22.872 27.3782 14.456 27.3782ZM2.744 14.0342C2.744 20.4342 6.968 25.4902 14.456 25.4902C21.944 25.4902 26.168 20.4342 26.168 14.0342C26.168 7.63416 21.944 2.54616 14.456 2.54616C6.968 2.54616 2.744 7.63416 2.744 14.0342ZM9.336 14.9942V13.3622H13.4V9.65016H15.288V13.3622H19.48V14.9942H15.288V18.7062H13.4V14.9942H9.336Z\"\/>\n<\/svg>          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-100 opacity-0\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.4706C6.008 27.4706 0.664 21.3586 0.664 14.0946C0.664 6.83062 5.976 0.750624 14.456 0.750624C22.904 0.750624 28.248 6.83062 28.248 14.0946C28.248 21.3586 22.872 27.4706 14.456 27.4706ZM2.744 14.1266C2.744 20.5266 6.968 25.5826 14.456 25.5826C21.944 25.5826 26.168 20.5266 26.168 14.1266C26.168 7.72662 21.944 2.63862 14.456 2.63862C6.968 2.63862 2.744 7.72662 2.744 14.1266ZM11.896 15.0546V13.3586H17.048V15.0546H11.896Z\"\/>\n<\/svg>        <\/div>\n      <\/button>\n      <div\n        id=\"faq-3\"\n        data-wp-bind--inert=\"state.isClosed\"\n        class=\"paragraph rich-text overflow-hidden transition-all duration-300 ease-in-out max-h-0 opacity-0 mt-0 group-data-[state=open]\/faq:max-h-300 group-data-[state=open]\/faq:opacity-100 group-data-[state=open]\/faq:mt-10\"\n      >\n        <p>Most driver support is included with every Monta operator subscription: self-help, chat, Monta AI, AI driver call support on the phone. The only paid layer is adding Monta&#8217;s human team to the phone hotline, priced per charge point per month, flat. No per-call, per-minute, or seat fees. Specific pricing in the commercial offer because it depends on network size, geography, and language requirements.<\/p>\n\n      <\/div>\n    <\/div>\n          <div\n      data-wp-interactive=\"monta\/faq\"\n      data-wp-context='{\"isOpen\": false}'\n      data-wp-bind--data-state=\"state.dataState\"\n      data-state=\"closed\"\n      class=\"group\/faq border-faded-grey-horizontal border-b-1 border-t-0 py-10 md:p-11\"\n    >\n      <button\n        type=\"button\"\n        data-wp-on--click=\"actions.toggle\"\n        data-wp-bind--aria-expanded=\"context.isOpen\"\n        aria-controls=\"faq-4\"\n        class=\"quote w-full text-left flex items-center gap-8 justify-between cursor-pointer\"\n      >\n        <span>Where is your driver support team based?<\/span>\n        <div class=\"relative w-6 h-6 flex-shrink-0\">\n          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-0 opacity-100\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.3782C6.008 27.3782 0.664 21.2662 0.664 14.0022C0.664 6.73816 5.976 0.658155 14.456 0.658155C22.904 0.658155 28.248 6.73816 28.248 14.0022C28.248 21.2662 22.872 27.3782 14.456 27.3782ZM2.744 14.0342C2.744 20.4342 6.968 25.4902 14.456 25.4902C21.944 25.4902 26.168 20.4342 26.168 14.0342C26.168 7.63416 21.944 2.54616 14.456 2.54616C6.968 2.54616 2.744 7.63416 2.744 14.0342ZM9.336 14.9942V13.3622H13.4V9.65016H15.288V13.3622H19.48V14.9942H15.288V18.7062H13.4V14.9942H9.336Z\"\/>\n<\/svg>          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-100 opacity-0\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.4706C6.008 27.4706 0.664 21.3586 0.664 14.0946C0.664 6.83062 5.976 0.750624 14.456 0.750624C22.904 0.750624 28.248 6.83062 28.248 14.0946C28.248 21.3586 22.872 27.4706 14.456 27.4706ZM2.744 14.1266C2.744 20.5266 6.968 25.5826 14.456 25.5826C21.944 25.5826 26.168 20.5266 26.168 14.1266C26.168 7.72662 21.944 2.63862 14.456 2.63862C6.968 2.63862 2.744 7.72662 2.744 14.1266ZM11.896 15.0546V13.3586H17.048V15.0546H11.896Z\"\/>\n<\/svg>        <\/div>\n      <\/button>\n      <div\n        id=\"faq-4\"\n        data-wp-bind--inert=\"state.isClosed\"\n        class=\"paragraph rich-text overflow-hidden transition-all duration-300 ease-in-out max-h-0 opacity-0 mt-0 group-data-[state=open]\/faq:max-h-300 group-data-[state=open]\/faq:opacity-100 group-data-[state=open]\/faq:mt-10\"\n      >\n        <p>First-line support is handled by a dedicated specialist team we work closely with, while our core support operations sit in-house across Barcelona, Copenhagen, and Miami. Anything first-line can&#8217;t resolve is routed to our in-house second-line team, letting us scale efficiently while keeping every interaction at Monta&#8217;s quality standard.<\/p>\n\n      <\/div>\n    <\/div>\n          <div\n      data-wp-interactive=\"monta\/faq\"\n      data-wp-context='{\"isOpen\": false}'\n      data-wp-bind--data-state=\"state.dataState\"\n      data-state=\"closed\"\n      class=\"group\/faq border-faded-grey-horizontal border-b-1 border-t-0 py-10 md:p-11\"\n    >\n      <button\n        type=\"button\"\n        data-wp-on--click=\"actions.toggle\"\n        data-wp-bind--aria-expanded=\"context.isOpen\"\n        aria-controls=\"faq-5\"\n        class=\"quote w-full text-left flex items-center gap-8 justify-between cursor-pointer\"\n      >\n        <span>What languages does driver support cover?<\/span>\n        <div class=\"relative w-6 h-6 flex-shrink-0\">\n          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-0 opacity-100\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.3782C6.008 27.3782 0.664 21.2662 0.664 14.0022C0.664 6.73816 5.976 0.658155 14.456 0.658155C22.904 0.658155 28.248 6.73816 28.248 14.0022C28.248 21.2662 22.872 27.3782 14.456 27.3782ZM2.744 14.0342C2.744 20.4342 6.968 25.4902 14.456 25.4902C21.944 25.4902 26.168 20.4342 26.168 14.0342C26.168 7.63416 21.944 2.54616 14.456 2.54616C6.968 2.54616 2.744 7.63416 2.744 14.0342ZM9.336 14.9942V13.3622H13.4V9.65016H15.288V13.3622H19.48V14.9942H15.288V18.7062H13.4V14.9942H9.336Z\"\/>\n<\/svg>          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-100 opacity-0\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.4706C6.008 27.4706 0.664 21.3586 0.664 14.0946C0.664 6.83062 5.976 0.750624 14.456 0.750624C22.904 0.750624 28.248 6.83062 28.248 14.0946C28.248 21.3586 22.872 27.4706 14.456 27.4706ZM2.744 14.1266C2.744 20.5266 6.968 25.5826 14.456 25.5826C21.944 25.5826 26.168 20.5266 26.168 14.1266C26.168 7.72662 21.944 2.63862 14.456 2.63862C6.968 2.63862 2.744 7.72662 2.744 14.1266ZM11.896 15.0546V13.3586H17.048V15.0546H11.896Z\"\/>\n<\/svg>        <\/div>\n      <\/button>\n      <div\n        id=\"faq-5\"\n        data-wp-bind--inert=\"state.isClosed\"\n        class=\"paragraph rich-text overflow-hidden transition-all duration-300 ease-in-out max-h-0 opacity-0 mt-0 group-data-[state=open]\/faq:max-h-300 group-data-[state=open]\/faq:opacity-100 group-data-[state=open]\/faq:mt-10\"\n      >\n        <ul>\n<li><strong>AI driver call support: 11+ languages<\/strong> live in all markets.<\/li>\n<li><strong>Monta AI in-app chat: 72 languages<\/strong> live in all markets.<\/li>\n<li><strong>Human team: 24\/7 in English, 90%+ in German\/French.<\/strong> Some agents also speak Dutch, Spanish, and Danish, though 24\/7 native coverage in those languages is harder to guarantee. If 24\/7 native human coverage in a specific language is critical to your business, raise it in the commercial conversation. We can likely support it.<\/li>\n<\/ul>\n<p><!-- notionvc: f71286fe-933a-4f3b-93d1-bd9ec3aa46ac --><\/p>\n\n      <\/div>\n    <\/div>\n          <div\n      data-wp-interactive=\"monta\/faq\"\n      data-wp-context='{\"isOpen\": false}'\n      data-wp-bind--data-state=\"state.dataState\"\n      data-state=\"closed\"\n      class=\"group\/faq border-faded-grey-horizontal border-b-1 border-t-0 py-10 md:p-11\"\n    >\n      <button\n        type=\"button\"\n        data-wp-on--click=\"actions.toggle\"\n        data-wp-bind--aria-expanded=\"context.isOpen\"\n        aria-controls=\"faq-6\"\n        class=\"quote w-full text-left flex items-center gap-8 justify-between cursor-pointer\"\n      >\n        <span>What channels can drivers use to reach support?<\/span>\n        <div class=\"relative w-6 h-6 flex-shrink-0\">\n          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-0 opacity-100\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.3782C6.008 27.3782 0.664 21.2662 0.664 14.0022C0.664 6.73816 5.976 0.658155 14.456 0.658155C22.904 0.658155 28.248 6.73816 28.248 14.0022C28.248 21.2662 22.872 27.3782 14.456 27.3782ZM2.744 14.0342C2.744 20.4342 6.968 25.4902 14.456 25.4902C21.944 25.4902 26.168 20.4342 26.168 14.0342C26.168 7.63416 21.944 2.54616 14.456 2.54616C6.968 2.54616 2.744 7.63416 2.744 14.0342ZM9.336 14.9942V13.3622H13.4V9.65016H15.288V13.3622H19.48V14.9942H15.288V18.7062H13.4V14.9942H9.336Z\"\/>\n<\/svg>          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-100 opacity-0\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.4706C6.008 27.4706 0.664 21.3586 0.664 14.0946C0.664 6.83062 5.976 0.750624 14.456 0.750624C22.904 0.750624 28.248 6.83062 28.248 14.0946C28.248 21.3586 22.872 27.4706 14.456 27.4706ZM2.744 14.1266C2.744 20.5266 6.968 25.5826 14.456 25.5826C21.944 25.5826 26.168 20.5266 26.168 14.1266C26.168 7.72662 21.944 2.63862 14.456 2.63862C6.968 2.63862 2.744 7.72662 2.744 14.1266ZM11.896 15.0546V13.3586H17.048V15.0546H11.896Z\"\/>\n<\/svg>        <\/div>\n      <\/button>\n      <div\n        id=\"faq-6\"\n        data-wp-bind--inert=\"state.isClosed\"\n        class=\"paragraph rich-text overflow-hidden transition-all duration-300 ease-in-out max-h-0 opacity-0 mt-0 group-data-[state=open]\/faq:max-h-300 group-data-[state=open]\/faq:opacity-100 group-data-[state=open]\/faq:mt-10\"\n      >\n        <ul>\n<li><strong>In-app chat<\/strong> with AI, escalating to human<\/li>\n<li><strong>Phone<\/strong> to the AI driver support number, escalating to a human agent<\/li>\n<li><strong>Contact form<\/strong> <a href=\"https:\/\/support.monta.com\/hc\/en-us\/requests\" data-mce-href=\"https:\/\/support.monta.com\/hc\/en-us\/requests\">https:\/\/support.monta.com\/hc\/en-us\/requests<\/a><\/li>\n<li><strong>Email<\/strong> <a href=\"mailto:support@monta.com\" data-mce-href=\"mailto:support@monta.com\">support@monta.com<\/a><\/li>\n<li><strong>Help centre chat<\/strong> on the website <a href=\"https:\/\/monta.com\/help\" data-mce-href=\"https:\/\/monta.com\/help\">https:\/\/monta.com\/help<\/a><\/li>\n<\/ul>\n<p>Operators can also print their own phone number on QR stickers and route it through Monta&#8217;s infrastructure if they want drivers to see their brand on the call.<\/p>\n<p><!-- notionvc: c6a2ec2d-3ef8-478c-8898-2f53b27d2c33 --><\/p>\n\n      <\/div>\n    <\/div>\n          <div\n      data-wp-interactive=\"monta\/faq\"\n      data-wp-context='{\"isOpen\": false}'\n      data-wp-bind--data-state=\"state.dataState\"\n      data-state=\"closed\"\n      class=\"group\/faq border-faded-grey-horizontal border-b-1 border-t-0 py-10 md:p-11\"\n    >\n      <button\n        type=\"button\"\n        data-wp-on--click=\"actions.toggle\"\n        data-wp-bind--aria-expanded=\"context.isOpen\"\n        aria-controls=\"faq-7\"\n        class=\"quote w-full text-left flex items-center gap-8 justify-between cursor-pointer\"\n      >\n        <span>Why does the AI verify some callers?<\/span>\n        <div class=\"relative w-6 h-6 flex-shrink-0\">\n          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-0 opacity-100\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.3782C6.008 27.3782 0.664 21.2662 0.664 14.0022C0.664 6.73816 5.976 0.658155 14.456 0.658155C22.904 0.658155 28.248 6.73816 28.248 14.0022C28.248 21.2662 22.872 27.3782 14.456 27.3782ZM2.744 14.0342C2.744 20.4342 6.968 25.4902 14.456 25.4902C21.944 25.4902 26.168 20.4342 26.168 14.0342C26.168 7.63416 21.944 2.54616 14.456 2.54616C6.968 2.54616 2.744 7.63416 2.744 14.0342ZM9.336 14.9942V13.3622H13.4V9.65016H15.288V13.3622H19.48V14.9942H15.288V18.7062H13.4V14.9942H9.336Z\"\/>\n<\/svg>          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-100 opacity-0\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.4706C6.008 27.4706 0.664 21.3586 0.664 14.0946C0.664 6.83062 5.976 0.750624 14.456 0.750624C22.904 0.750624 28.248 6.83062 28.248 14.0946C28.248 21.3586 22.872 27.4706 14.456 27.4706ZM2.744 14.1266C2.744 20.5266 6.968 25.5826 14.456 25.5826C21.944 25.5826 26.168 20.5266 26.168 14.1266C26.168 7.72662 21.944 2.63862 14.456 2.63862C6.968 2.63862 2.744 7.72662 2.744 14.1266ZM11.896 15.0546V13.3586H17.048V15.0546H11.896Z\"\/>\n<\/svg>        <\/div>\n      <\/button>\n      <div\n        id=\"faq-7\"\n        data-wp-bind--inert=\"state.isClosed\"\n        class=\"paragraph rich-text overflow-hidden transition-all duration-300 ease-in-out max-h-0 opacity-0 mt-0 group-data-[state=open]\/faq:max-h-300 group-data-[state=open]\/faq:opacity-100 group-data-[state=open]\/faq:mt-10\"\n      >\n        <p>Public charging help is open to any caller, no verification needed. This covers start\/stop a session, troubleshoot a faulty charger, cable guidance, payment help and receipts, and finding a nearby alternative on the same network.<\/p>\n<p>For home account help, setup on the caller&#8217;s own charger, or anything tied to a private account, the AI verifies the caller by their registered Monta phone number first. With verification, the AI also helps with step-by-step setup and configuration (SmartCharge, charging rules, tariffs, household sharing), account and app help, teams, and subscriptions. Verification protects driver privacy and prevents bad actors from changing settings on someone else&#8217;s charger.<\/p>\n\n      <\/div>\n    <\/div>\n          <div\n      data-wp-interactive=\"monta\/faq\"\n      data-wp-context='{\"isOpen\": false}'\n      data-wp-bind--data-state=\"state.dataState\"\n      data-state=\"closed\"\n      class=\"group\/faq border-faded-grey-horizontal border-b-1 border-t-0 py-10 md:p-11\"\n    >\n      <button\n        type=\"button\"\n        data-wp-on--click=\"actions.toggle\"\n        data-wp-bind--aria-expanded=\"context.isOpen\"\n        aria-controls=\"faq-8\"\n        class=\"quote w-full text-left flex items-center gap-8 justify-between cursor-pointer\"\n      >\n        <span>Can we see what AI driver call support said to our drivers? Can we report on it?<\/span>\n        <div class=\"relative w-6 h-6 flex-shrink-0\">\n          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-0 opacity-100\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.3782C6.008 27.3782 0.664 21.2662 0.664 14.0022C0.664 6.73816 5.976 0.658155 14.456 0.658155C22.904 0.658155 28.248 6.73816 28.248 14.0022C28.248 21.2662 22.872 27.3782 14.456 27.3782ZM2.744 14.0342C2.744 20.4342 6.968 25.4902 14.456 25.4902C21.944 25.4902 26.168 20.4342 26.168 14.0342C26.168 7.63416 21.944 2.54616 14.456 2.54616C6.968 2.54616 2.744 7.63416 2.744 14.0342ZM9.336 14.9942V13.3622H13.4V9.65016H15.288V13.3622H19.48V14.9942H15.288V18.7062H13.4V14.9942H9.336Z\"\/>\n<\/svg>          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-100 opacity-0\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.4706C6.008 27.4706 0.664 21.3586 0.664 14.0946C0.664 6.83062 5.976 0.750624 14.456 0.750624C22.904 0.750624 28.248 6.83062 28.248 14.0946C28.248 21.3586 22.872 27.4706 14.456 27.4706ZM2.744 14.1266C2.744 20.5266 6.968 25.5826 14.456 25.5826C21.944 25.5826 26.168 20.5266 26.168 14.1266C26.168 7.72662 21.944 2.63862 14.456 2.63862C6.968 2.63862 2.744 7.72662 2.744 14.1266ZM11.896 15.0546V13.3586H17.048V15.0546H11.896Z\"\/>\n<\/svg>        <\/div>\n      <\/button>\n      <div\n        id=\"faq-8\"\n        data-wp-bind--inert=\"state.isClosed\"\n        class=\"paragraph rich-text overflow-hidden transition-all duration-300 ease-in-out max-h-0 opacity-0 mt-0 group-data-[state=open]\/faq:max-h-300 group-data-[state=open]\/faq:opacity-100 group-data-[state=open]\/faq:mt-10\"\n      >\n        <p>Yes. Every driver support call generates a full transcript, with categories, subcategories, and a summary, visible to your team in Monta. Unresolved calls automatically create an alert in your network view, attached to the specific charge point, with the diagnosis and the conversation transcript. You can review every call, audit the AI&#8217;s accuracy, and feed your own corrections back into the loop. Transcripts and resolution reports are also available via API.<\/p>\n\n      <\/div>\n    <\/div>\n          <div\n      data-wp-interactive=\"monta\/faq\"\n      data-wp-context='{\"isOpen\": false}'\n      data-wp-bind--data-state=\"state.dataState\"\n      data-state=\"closed\"\n      class=\"group\/faq border-faded-grey-horizontal border-b-1 border-t-0 py-10 md:p-11\"\n    >\n      <button\n        type=\"button\"\n        data-wp-on--click=\"actions.toggle\"\n        data-wp-bind--aria-expanded=\"context.isOpen\"\n        aria-controls=\"faq-9\"\n        class=\"quote w-full text-left flex items-center gap-8 justify-between cursor-pointer\"\n      >\n        <span>Can driver support data flow into our CRM or ticketing system?<\/span>\n        <div class=\"relative w-6 h-6 flex-shrink-0\">\n          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-0 opacity-100\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.3782C6.008 27.3782 0.664 21.2662 0.664 14.0022C0.664 6.73816 5.976 0.658155 14.456 0.658155C22.904 0.658155 28.248 6.73816 28.248 14.0022C28.248 21.2662 22.872 27.3782 14.456 27.3782ZM2.744 14.0342C2.744 20.4342 6.968 25.4902 14.456 25.4902C21.944 25.4902 26.168 20.4342 26.168 14.0342C26.168 7.63416 21.944 2.54616 14.456 2.54616C6.968 2.54616 2.744 7.63416 2.744 14.0342ZM9.336 14.9942V13.3622H13.4V9.65016H15.288V13.3622H19.48V14.9942H15.288V18.7062H13.4V14.9942H9.336Z\"\/>\n<\/svg>          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-100 opacity-0\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.4706C6.008 27.4706 0.664 21.3586 0.664 14.0946C0.664 6.83062 5.976 0.750624 14.456 0.750624C22.904 0.750624 28.248 6.83062 28.248 14.0946C28.248 21.3586 22.872 27.4706 14.456 27.4706ZM2.744 14.1266C2.744 20.5266 6.968 25.5826 14.456 25.5826C21.944 25.5826 26.168 20.5266 26.168 14.1266C26.168 7.72662 21.944 2.63862 14.456 2.63862C6.968 2.63862 2.744 7.72662 2.744 14.1266ZM11.896 15.0546V13.3586H17.048V15.0546H11.896Z\"\/>\n<\/svg>        <\/div>\n      <\/button>\n      <div\n        id=\"faq-9\"\n        data-wp-bind--inert=\"state.isClosed\"\n        class=\"paragraph rich-text overflow-hidden transition-all duration-300 ease-in-out max-h-0 opacity-0 mt-0 group-data-[state=open]\/faq:max-h-300 group-data-[state=open]\/faq:opacity-100 group-data-[state=open]\/faq:mt-10\"\n      >\n        <p>Yes. Driver support tickets, alerts, transcripts, and resolution status are available via Monta&#8217;s API and webhook events. Operators integrate these into their own third-party tools through the API.<\/p>\n\n      <\/div>\n    <\/div>\n          <div\n      data-wp-interactive=\"monta\/faq\"\n      data-wp-context='{\"isOpen\": false}'\n      data-wp-bind--data-state=\"state.dataState\"\n      data-state=\"closed\"\n      class=\"group\/faq border-faded-grey-horizontal border-b-1 border-t-0 py-10 md:p-11\"\n    >\n      <button\n        type=\"button\"\n        data-wp-on--click=\"actions.toggle\"\n        data-wp-bind--aria-expanded=\"context.isOpen\"\n        aria-controls=\"faq-10\"\n        class=\"quote w-full text-left flex items-center gap-8 justify-between cursor-pointer\"\n      >\n        <span>We already have a customer support team. Do we have to replace them?<\/span>\n        <div class=\"relative w-6 h-6 flex-shrink-0\">\n          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-0 opacity-100\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.3782C6.008 27.3782 0.664 21.2662 0.664 14.0022C0.664 6.73816 5.976 0.658155 14.456 0.658155C22.904 0.658155 28.248 6.73816 28.248 14.0022C28.248 21.2662 22.872 27.3782 14.456 27.3782ZM2.744 14.0342C2.744 20.4342 6.968 25.4902 14.456 25.4902C21.944 25.4902 26.168 20.4342 26.168 14.0342C26.168 7.63416 21.944 2.54616 14.456 2.54616C6.968 2.54616 2.744 7.63416 2.744 14.0342ZM9.336 14.9942V13.3622H13.4V9.65016H15.288V13.3622H19.48V14.9942H15.288V18.7062H13.4V14.9942H9.336Z\"\/>\n<\/svg>          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-100 opacity-0\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.4706C6.008 27.4706 0.664 21.3586 0.664 14.0946C0.664 6.83062 5.976 0.750624 14.456 0.750624C22.904 0.750624 28.248 6.83062 28.248 14.0946C28.248 21.3586 22.872 27.4706 14.456 27.4706ZM2.744 14.1266C2.744 20.5266 6.968 25.5826 14.456 25.5826C21.944 25.5826 26.168 20.5266 26.168 14.1266C26.168 7.72662 21.944 2.63862 14.456 2.63862C6.968 2.63862 2.744 7.72662 2.744 14.1266ZM11.896 15.0546V13.3586H17.048V15.0546H11.896Z\"\/>\n<\/svg>        <\/div>\n      <\/button>\n      <div\n        id=\"faq-10\"\n        data-wp-bind--inert=\"state.isClosed\"\n        class=\"paragraph rich-text overflow-hidden transition-all duration-300 ease-in-out max-h-0 opacity-0 mt-0 group-data-[state=open]\/faq:max-h-300 group-data-[state=open]\/faq:opacity-100 group-data-[state=open]\/faq:mt-10\"\n      >\n        <p>No. Many of Monta&#8217;s enterprise operators keep their own customer support team and use Monta&#8217;s AI as the layer that handles the routine tickets first. The AI resolves the high-volume basic requests (offline charge point, stuck cable, payment failure, password reset, vehicle identification) so your existing team focuses on the cases that need human judgment, including account changes, fraud, and complex billing disputes. You choose whether your team sits behind the AI as second-line, or whether Monta&#8217;s team does.<\/p>\n\n      <\/div>\n    <\/div>\n          <div\n      data-wp-interactive=\"monta\/faq\"\n      data-wp-context='{\"isOpen\": false}'\n      data-wp-bind--data-state=\"state.dataState\"\n      data-state=\"closed\"\n      class=\"group\/faq border-faded-grey-horizontal border-b-1 border-t-0 py-10 md:p-11\"\n    >\n      <button\n        type=\"button\"\n        data-wp-on--click=\"actions.toggle\"\n        data-wp-bind--aria-expanded=\"context.isOpen\"\n        aria-controls=\"faq-11\"\n        class=\"quote w-full text-left flex items-center gap-8 justify-between cursor-pointer\"\n      >\n        <span>Can we white-label the support experience?<\/span>\n        <div class=\"relative w-6 h-6 flex-shrink-0\">\n          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-0 opacity-100\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.3782C6.008 27.3782 0.664 21.2662 0.664 14.0022C0.664 6.73816 5.976 0.658155 14.456 0.658155C22.904 0.658155 28.248 6.73816 28.248 14.0022C28.248 21.2662 22.872 27.3782 14.456 27.3782ZM2.744 14.0342C2.744 20.4342 6.968 25.4902 14.456 25.4902C21.944 25.4902 26.168 20.4342 26.168 14.0342C26.168 7.63416 21.944 2.54616 14.456 2.54616C6.968 2.54616 2.744 7.63416 2.744 14.0342ZM9.336 14.9942V13.3622H13.4V9.65016H15.288V13.3622H19.48V14.9942H15.288V18.7062H13.4V14.9942H9.336Z\"\/>\n<\/svg>          <svg class=\"absolute inset-0 w-6 h-6 transition-opacity duration-300 group-data-[state=open]\/faq:opacity-100 opacity-0\" width=\"29\" height=\"28\" viewBox=\"0 0 29 28\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M14.456 27.4706C6.008 27.4706 0.664 21.3586 0.664 14.0946C0.664 6.83062 5.976 0.750624 14.456 0.750624C22.904 0.750624 28.248 6.83062 28.248 14.0946C28.248 21.3586 22.872 27.4706 14.456 27.4706ZM2.744 14.1266C2.744 20.5266 6.968 25.5826 14.456 25.5826C21.944 25.5826 26.168 20.5266 26.168 14.1266C26.168 7.72662 21.944 2.63862 14.456 2.63862C6.968 2.63862 2.744 7.72662 2.744 14.1266ZM11.896 15.0546V13.3586H17.048V15.0546H11.896Z\"\/>\n<\/svg>        <\/div>\n      <\/button>\n      <div\n        id=\"faq-11\"\n        data-wp-bind--inert=\"state.isClosed\"\n        class=\"paragraph rich-text overflow-hidden transition-all duration-300 ease-in-out max-h-0 opacity-0 mt-0 group-data-[state=open]\/faq:max-h-300 group-data-[state=open]\/faq:opacity-100 group-data-[state=open]\/faq:mt-10\"\n      >\n        <p>Yes, though scope varies by operator. Common elements: AI and human agents responding in your brand name, your own phone number printed on QR stickers and routed through Monta&#8217;s infrastructure, and your brand throughout the app, chat, and email when you white-label the driver app. Specific scope is set in the commercial agreement.<\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n<\/section>\n\n<section data-acf-inline-fields-uid=\"block_403899f97365e1fd4291f945f5b9710fbackground\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;background&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Background&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\" aria-label=\"Built on Monta's network\" class=\"bg-primary-blue text-white  rounded-section\">\n    <div class=\"max-w-4xl mx-auto text-center\" data-acf-inline-fields-uid=\"block_403899f97365e1fd4291f945f5b9710ftext_alignment\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;text_alignment&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Text alignment&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;300px&quot;}]\" role=\"button\" tabindex=\"0\">\n                                    <h2 data-acf-inline-contenteditable=\"1\" data-acf-inline-contenteditable-field-slug=\"title\" data-acf-placeholder=\"Type to edit...\"  class=\"h2 mb-10 \">\n                Built on Monta&#8217;s network            <\/h2>\n                                <div class=\"text-lg mb-10 \" data-acf-inline-fields-uid=\"block_403899f97365e1fd4291f945f5b9710fdescription\" data-acf-inline-fields=\"[{&quot;fieldName&quot;:&quot;description&quot;,&quot;fieldIcon&quot;:null,&quot;fieldLabel&quot;:&quot;Description&quot;,&quot;useExpandedEditor&quot;:false,&quot;popoverMinWidth&quot;:&quot;600px&quot;}]\" role=\"button\" tabindex=\"0\">\n            <p>Monta AI in chat. AI driver call support on the phone. The human team. All see what your charge point sees. Same data layer, same diagnostic view, same live state.<\/p>\n        <\/div>\n                                <div class=\"flex flex-col md:flex-row gap-4 justify-center\">\n            <a href=\"https:\/\/monta.com\/en\/contact-sales\/\"                 class=\"btn-primary-black\">\n                <span data-acf-inline-contenteditable=\"1\" data-acf-inline-contenteditable-field-slug=\"button_label\" data-acf-placeholder=\"Type to edit...\" >Book a demo<\/span>\n            <\/a>\n                    <\/div>\n            <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":35,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"tags":[],"class_list":["post-30003","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/pages\/30003","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/users\/35"}],"replies":[{"embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/comments?post=30003"}],"version-history":[{"count":44,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/pages\/30003\/revisions"}],"predecessor-version":[{"id":31242,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/pages\/30003\/revisions\/31242"}],"wp:attachment":[{"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/media?parent=30003"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/monta.com\/en\/wp-json\/wp\/v2\/tags?post=30003"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}