In this guide you will learn how to manage your personal tax refund subscription via Monta Charge.
If you want to learn how to apply for a tax refund subscription, click here.
In Monta Charge, you are able to see the tax refunds you have received, as well as the meter readings of your charge point.
Just click on the Show me drop down menu and select if you want to see Tax refunds or Meter readings.
If you have questions about your tax refund subscription, you need to address them with your service provider.
Click on Read more and scroll down to Provider info to see how to contact them.
If your charge point does not support automatic meter readings, you will not be able to receive tax refunds automatically after every single charge.
In this case, you need to perform a manual meter reading of your charge point. We recommend to confirm with your tax refund provider if your charge point requires manual meter readings.
If you decide to cancel the tax refund subscription, there are two scenarios:
A: You see a “Cancel” button, which means you can cancel the subscription via Monta Charge.
B: You see that you need to contact the service provider to cancel the subscription.
Please note that your contract for tax refund is with the service provider and not Monta. If you have any questions about the cancelation, please contact your service provider.