Having trouble charging or with the app? Maybe some of these guides may help.
Learn how to connected a disconnected charge point, release a stuck cable and other troubleshooting commands from Monta Portal.
Are you experiencing issues with using an RFID card with Monta? In this guide you will learn how to troubleshoot different issues that may occur.
Why a public charge point is shown as Available on the map, but it is actually Busy?
If you are having trouble with starting a charge on a public charge point, here are some troubleshooting suggestions.
Learn how to troubleshoot your charge point in the Monta app and connect it back to Monta.
This guide explains the reasons why the charging session failed or never started. It navigates and gives suggestions on how to troubleshoot your charge point in the Monta app.
Why is the Monta app showing I am still charging after I have disconnected my car from the charge point?
Are you having trouble starting a charge on your ABB Terra charge point through Monta?
This guide explains how to determinate if your car has stopped the charge in the Monta app.
What to do if a cable is stuck at the charge point you own.