Instantly Available Driver Support, Speaking Your Language
Enhance your driver experience with zero wait times for assistance, 2.4x faster resolution times, and instant response from agents that can talk, troubleshoot, and act to resolve issues – all at zero cost.
AI Support in Action
2.4x
Faster than human agents
Zero wait time
Immediate response, no queues or hold music
Zero cost
Available to Monta operators for free
From Issue to Resolution
Full Driver Support, Zero Headcount
Human-like, multilingual
Speaks Your Drivers’ Language and Holds Natural Conversations
Integrated agents
Investigates Issues and Executes Resolution within Call Context
Full issue context
The agent accesses charger status, connector state, and site information to diagnose problems accurately before taking action
Direct charger commands
Sends OCPP commands to reboot chargers, unlock cables, stop charge sessions, and sync charger state. No human intermediary needed.
Driver communication tools
Sends payment receipts, web payment links, and app download links directly to the driver’s phone via SMS during the call to get drivers back on the road.
Customizable
Your First Line of Support Representing Your Brand
Enterprise-ready