A Practical Migration Playbook for North American EV Charging Operators
Many North American EV charging operators are running networks on platforms that weren’t designed for today’s operational complexity. Legacy software is constraining growth, driving up costs, and limiting the flexibility needed to serve multiple use cases. So how should operators approach platform migration? And what separates a controlled transition from a disruptive one? This playbook is for any charging network operator considering migration and for leadership teams deciding whether now is the right time to act.
What You’ll Find in This Migration Playbook
Migrating a charging network isn’t just a backend switch, it’s an operational reset that touches hardware, data, field workflows, driver experience, and internal processes. Operators who plan strategically stabilize faster, reduce costs, and unlock commercial flexibility that wasn’t possible before.
Why legacy platforms can’t support modern charging complexity and what it costs to stay
The five operational areas every migration must address to succeed
A structured planning framework covering hardware mapping, data preparation, and field execution
How to communicate effectively with drivers and site hosts throughout the transition
Real examples showing faster stabilization, lower support costs, and measurable ROI
