How do I request to enable team invoicing?
This article explains how to request monthly invoicing for a Business or Enterprise team in Monta Hub, including the approval process and how to enable automatic wallet payouts.
Business and Enterprise teams can request to receive monthly invoices instead of requiring funds upfront. Enabling invoicing unlocks a credit line, subject to a Know Your Business (KYB) approval by Monta Finance.
Before submitting the request, note:
- Only an operator, a team owner, or an admin with Wallet rights can make this request.
- The team must be associated with a VAT-registered company (also eligible for cross-border transactions within the EU).
- The KYB process typically takes up to 10 business days. Monta Finance will review financial statements and other relevant documents.
- Until invoicing is approved, the team cannot go into a negative balance and must deposit funds into the Monta Wallet to cover charges.
How do I request team invoicing?
- Open the team in Monta Hub and select the Payments tab.
- Select the Settings tab.
- Click Request invoicing.
- Your request is now processing. You will receive an email with an update.
What happens after approval?
If you receive an approval email from Monta Finance, you can now use invoicing on your team Wallet. Read the conditions of the approval carefully before proceeding.
How do I enable automatic wallet payouts?
Once invoicing is active, you can enable automatic wallet payouts so your wallet balance is transferred to your bank account automatically after each monthly invoice run. This is only available for teams using Pay by Invoicing.
- Open the team in Monta Hub and select the Payments tab.
- Select the Settings tab.
- Confirm your bank account details are added.
- Enable Automatic Wallet Payouts.
Manual withdrawals are blocked while Automatic Wallet Payouts is active
While Automatic Wallet Payouts is enabled, you cannot withdraw your wallet balance manually. Each monthly invoice run transfers the balance to your bank account automatically, so manual withdrawals stay disabled.
If you try to withdraw manually, the withdrawal is declined and you see this message:
Withdrawals are disabled when automatic invoice payouts are enabled
To withdraw manually again, first turn off Automatic Wallet Payouts on the same Settings tab. You can turn it back on afterwards.