How do I add a payment card in the Monta Charge app?

An account payment card is required to pay for subscriptions. Once added, any paused subscriptions will automatically reactivate upon successful payment. Each account can have one payment card at a time. If your account has no payment card, a Payment card required notice appears when viewing your subscriptions. Tap Add payment card in the notice to go directly to Payment methods.

Before you start

• You must be an account admin with access to the account wallet.

Which account is the card for?

Where you add the card depends on the account it is for:

• Your personal account: use the card to pay for charging and for your own subscriptions. Follow "Add a payment card to your personal account".
• Another account: an account you were invited to, or one your operator created for you. Follow "Add a payment card to another account".

How do I add a payment card to my personal account?

1. Open the Monta app.
2. Go to Me and select Payment methods.
3. Tap Add payment method.
4. Follow the on-screen steps to enter your card details.

A confirmation message will show "Payment method added."

How do I add a payment card to another account?

1. Open the Monta app.
2. Go to Me and find the Wallets & Payments list.
3. Tap the wallet of the account you want to add the card to.
4. In the Account payment card section, tap Add payment method.
5. Follow the on-screen steps to enter your card details.

The card is added as the account payment card of the account you selected, and a confirmation message shows "Account payment card added." If you do not see the Account payment card section or the button, you cannot manage payment methods for that account, or the account already has a card.

How do I update an account payment card?

1. Open the Monta app.
2. Go to Me and select Payment methods.
3. Find the card and tap Edit.
4. Enter your new card details.
5. Tap Update card.

A confirmation message will show "Account payment card updated."

How do I set the default card for subscriptions?

The default card pays for your subscriptions. Wallet balance is no longer used to pay for subscriptions on a personal account.

If you have an active subscription, choose which card is billed. The default card shows a Default card for subscriptions label.

1. Open the Monta app.
2. Go to Me and select Payment methods.
3. Find the card you want to use and tap Edit.
4. Select Set as default for subscriptions.
5. Read the information and tap Set as default.

The card now shows the Default card for subscriptions label. Your subscriptions are charged to this card.

The option does not appear on the card that is already the default. If you update the default card, the new card becomes the default.

How do I remove an account payment card?

You can only remove a payment card if the account has no active subscriptions.

1. Open the Monta app.
2. Go to Me and select Payment methods.
3. Find the card and tap Edit.
4. Tap Remove.
5. Confirm removal in the Remove account payment card? dialog.

The card is removed. If the account has active subscriptions, removal is blocked until the subscriptions are cancelled.