How do I use SmartQueue?
Learn how to join a queue at a busy charge point and get notified when it is your turn to charge.
For: Drivers using Monta Charge at public charge points with SmartQueue enabled
SmartQueue lets you queue for a charge point that is currently in use. If the charge point owner has enabled this feature, you can join a virtual queue and get notified when it is your turn.
How do I find SmartQueue charge points?
Use the Monta map filters to find charge points that have SmartQueue activated. Open the Map tab and apply the availability filter to show SmartQueue-enabled charge points.
How do I use SmartQueue?
- Open the charge point on the map.
- Tap Join Queue.
- Wait until it is your turn — you will receive a notification in Monta Charge.
- Tap Open to see your charging options.
- You have 15 minutes to start charging before your turn expires.
- Tap Skip turn if you are not ready and want to give your turn to the next person in line.
- Tap Leave queue if you no longer wish to charge.
- Adjust your charging preferences:
- Select the car you want to charge (optional).
- Select the charging amount.
- Tap Go to payment.
- Select a payment method.
- Swipe to start charging.