How do I reimburse employees for condo charging?

You can reimburse an employee for charging at the shared EVSEs of the condo (housing association) where they live. The EVSEs belong to the condo's account, not to the employee. You set the reimbursement rate without managing the EVSEs. You never see the condo's account, prices or costs.

The condo's account first makes its EVSEs available for condo reimbursement, see How do I let employers reimburse residents who charge at my EVSEs? For what the employee does in the app, see How do I get reimbursed for charging at my condominium's shared charge points?

Condo reimbursement is in early access. If you don't see the condo options in Monta Hub, they aren't available on your account yet.

How does condo reimbursement work?

The employee pays for each charge themselves. After the month ends, you approve the payout. The reimbursed amount then moves from your account's wallet to the employee's personal wallet.

Only charges the employee pays themselves count. They can pay with:

• their personal wallet
• a card
• Apple Pay
• Google Pay

A charge paid from the condo's wallet or from a company account's wallet is not reimbursed. Your own wallet cannot pay at the EVSE or location the employee has linked. This includes charge keys you assigned to the employee.

What reimbursement types can I choose?

You choose one of two types for each employee.

• Flat rate per kWh. You enter a Rate per kWh above 0. The rate is in your account's currency, which is shown read-only. The employee is reimbursed the rate multiplied by the kWh charged, VAT included. The amount never exceeds what the employee paid for the energy. Fees set on the EVSE's price are not covered: start, per-minute, charging and idle fees. A free charge reimburses nothing.
• Full price. The employee is reimbursed everything they paid for the charge, VAT and fees included.

Example

An employee charges 20 kWh at EUR 0.40 per kWh, VAT included, plus a EUR 1.00 start fee. The employee pays EUR 9.00.

• A flat rate of EUR 0.28 per kWh reimburses EUR 5.60.
• A flat rate of EUR 0.50 per kWh reimburses EUR 8.00. The amount is capped at the EUR 8.00 the employee paid for the energy.
• Full price reimburses EUR 9.00.

How do I invite a new employee for condo reimbursement?

1. Open your account and go to the Reimbursements tab.
2. Select Invite employee. You can also open the same wizard from Members by selecting Invite member and then Reimbursement.
3. Enter the employee's details and continue to What to reimburse.
4. Select Condo charging. To reimburse condo charging only, clear Home charging. If you pick a member group with home reimbursement, Home charging stays selected.
5. In Condo settings, select Flat rate per kWh or Full price. For a flat rate, enter the Rate per kWh.
6. Check the details in Review, then select Invite employee.

Expected result: the employee receives an invitation email.

How do I turn on condo reimbursement for an existing member?

1. Open the member's settings and go to the Reimbursement tab.
2. In the Condo reimbursement card, turn on Condo charging.
3. Select the type and, for a flat rate, enter the rate.
4. Save your changes.

How do I change the rate?

Change the rate in the member's settings, in the Condo reimbursement card on the Reimbursement tab. This is the only place to change it. The new rate applies from then on, including to a charge in progress. Reimbursement already recorded keeps its rate.

How do I approve condo payouts?

Condo charging is reimbursed monthly only. There is no Immediate (no approval) option. Nothing is paid without your approval.

1. After the month ends, open the Reimbursements tab.
2. Open the Monthly payouts tab.
3. Select Approve payouts.

Expected result: the money moves from your account's wallet to each employee's personal wallet.

Before you approve, you can reject a single charge in the payout. Open the payout, open the charge's ⋮ menu, select Reject and pick a reason. The charge drops out of the payout total. The Monta app tells employees up front that you can reject a reimbursement before it's paid out, with a reason.

Where do I see condo reimbursements?

Open Reimbursements and go to Employees. Condo rows show a Condominium badge, the EVSE or location, and the rate.

The employee's page has a read-only Condominium reimbursement card. It points to member settings, where you make changes.

How do I stop reimbursing condo charging?

Use one of these options:

• In the member's settings, turn off Condo charging.
• In Reimbursements > Employees, select Stop reimbursing on the condo row.

Both options ask you to confirm. Condo reimbursement with your account ends at once for that employee. Reimbursement already earned is still paid.

What are the limits?

• An employee can have one condo employer. If a second employer tries to turn it on, they get an error.
• A flat rate is not converted between currencies. It only pays on charges in your account's currency.
• Nothing accrues until the employee accepts the invitation and links the EVSE or location in the app.
• A charge that ended before the employee linked the EVSE or location is not reimbursed.