How do I get reimbursed for charging at my condominium's shared charge points?

Condominium reimbursement lets your employer pay you back for charging at the shared charge points where you live, for example in your apartment building or housing association. These charge points belong to the condominium, not to you.

If you don't see Condominium reimbursement under Me, update the Monta app to the latest version.

Your employer chooses how much to reimburse: a flat rate per kWh, or the full price of the charge.

What do I need before I start?

Your employer sets up condominium reimbursement for you and invites you. Nothing is reimbursed until you accept the invitation. For your employer's steps, see How do I reimburse employees for condo charging?

• Accept the invitation from the email you receive, or from your notifications in the Monta app.
• Check that your employer has set you up. If Me > Condominium reimbursement shows "No employer has set you up for condominium charging reimbursement yet.", your employer has not set it up for you.

How do I link a charge point for reimbursement?

Link the charge point or location where you charge before you start charging. A charge that ended before you linked it is not reimbursed.

1. Open the Me tab and select Condominium reimbursement. The screen shows your employer and the reimbursement rate.
2. Tap Set up reimbursement.
3. Under "Choose where you want to be reimbursed.", select the location or charge point.
4. Tap Confirm.

The charge point or location now appears under Where you're reimbursed.

How do I pay for a reimbursed charge?

You pay for the charge yourself. Your employer pays you back afterwards.

• Pay with your personal wallet, a card, Apple Pay or Google Pay.
• Under the payment method, the app shows how you are reimbursed. For a flat rate, it shows "Your employer reimburses you {rate} per kWh for this charge, paid into your wallet at the end of the month." For full price, it shows "Your employer reimburses the full amount of this charge, including fees, paid into your wallet at the end of the month."
• If you select a wallet that belongs to another account, the app shows "To get reimbursed by your employer, pay with your personal wallet."
• Your employer's wallet cannot pay at these charge points. The app shows "This wallet can't pay here".

What do I see during and after the charge?

In app version 2.101.0 or later, you see your reimbursement on the charging screen and in the charge summary.

• During the charge, the charging screen shows "Reimbursed by" followed by your employer's name, and the reimbursement terms.
• For a flat rate, the charging screen also shows "Up to what you pay for the energy, including VAT. Parking, idle and other fees aren't covered."
• After the charge, the charge summary shows "Reimbursed by" followed by your employer's name. It lists Paid, Reimbursed and Net cost once the reimbursement is recorded.

If the reimbursement is not in the summary right after the charge, open the charge again a little later.

What does my employer reimburse?

• Flat rate per kWh: the rate multiplied by the kWh you charged, including VAT. It is never more than you paid for the energy. Start, per-minute, charging, idle and parking fees are not covered.
• Full price: everything you paid, including VAT and fees.

When do I get the money?

After the month ends, your employer approves the month's payout. The money is paid into your personal wallet. Your employer can reject a reimbursement before it is paid out, but must give a reason.

How do I stop reimbursement?

1. Open the Me tab and select Condominium reimbursement.
2. Select Stop reimbursement for the charge point or location.
3. Confirm with Stop reimbursement.

You will no longer be reimbursed for charging there. You can set it up again later.

Can more than one employer reimburse my condominium charging?

No. Only one employer can reimburse your condominium charging.