Learn how to set up a Private Team in Monta Hub to offer charging services to private EV drivers under your Operator account.
For: Operator users who want to offer charging services to private EV drivers.
What is a Private Account?
A Private Account is set up by an Operator to offer their services to private users. The Operator manages the Account and the charge points, while the private user gets access to charge via Monta.
Who is this for?
Operators who want to provide charging services to individual private EV drivers — for example, by applying a service subscription to their home charge point.
What features does a Private Account have?
A Private Account has a Basic plan by default.
How do I create a Private Account?
- Go to the Accounts section in the left-side menu.
- Click + Add new.
- Select Private Account.
- Give the Account a name and fill in a contact email.
- Use the private user's name and email.
- Select a tag that represents the type of Account.
- We recommend selecting the Home tag.
- Fill in the address of the Account.
- Use the private user's address.
- Click Done.
- Use the search bar to find the newly created Account.
What should I do next?
- Invite the private user to the Account.
- Add and connect the user's charge point.
- Apply a custom or tax refund subscription, based on the service you want to provide.