Account Management

Account roles and permissions

For: Account Owners, Admins, and Operators who manage Account member access in Monta Hub. Account user roles Every Account has...

Account settings

For: Account Owners, Account Admins, and Operator users managing account configuration in Monta Hub. Every customer in Monta Hub —...

How do I bulk import accounts?

For: Operator users with the Operations manager or Organization admin role. Before you start Prepare all the information for each...

What are nested accounts?

For: Account Owners who want to share charge point access across multiple Accounts without adding individual members. What are Nested...

How do I control where my members can charge?

For: Operators, Account Owners, and Admins who want to prevent unexpected roaming costs or limit charging to preferred networks. Operators,...

Understanding Monta account types

For: Operators using Monta Hub Monta Hub organizes everything around accounts. Every account is one of three types — Personal,...

How do I create an account?

For: Operators and account administrators using Monta Hub This article explains how to create an account in Monta Hub. An...

How do I invite and manage account members?

For: Account owners and admins managing members in Monta Hub This article covers how to invite members to an Account,...

How do I change an account's type?

In Monta Hub you can change an account's type between Private and Professional. The type affects how the account is...

Account features

What are account features? In the new Hub, accounts no longer have separate "types" for things like fleet operations. Instead,...