Coordinate installs and on-site work from inside Monta
Installers, technicians, and your own ops team usually run on emails, spreadsheets, and phone calls. Sites stall. Faults wait days for a truck.
Monta gives you one system for everyone who touches your hardware. Most issues clear before a tech is dispatched. The ones that don’t, you coordinate in one place.
300K+ active charge points connected across 14 countries. 1,000+ operators.
Bring installers on-site without giving out logins
Most installers do not want a portal account. You do not want to provision one. Monta solves this with a public installer link per job.
When a tech does need to go on-site, the record stays on Monta
When Self-heal, remote actions, and Workflows can’t resolve an issue, you dispatch a technician. Monta runs the coordination layer for that work, instead of it living in email.
Open a maintenance job from the alert
An alert that needs boots on the ground becomes a job in one click. The alert history, firmware, brand, model, and recent activity on the charge point all travel with the job. The tech walks in knowing the context.
Assign to your team or an external technician
Your team, your hardware partner, an external sub. Whoever is right for the job gets it. Each ticket is its own timeline.
Notes from prior visits travel with the unit
What was tried, what failed, what worked. Every visit adds to the unit’s record. No tech walks in blind.
Status visible to your ops team
Open, in progress, overdue, resolved. The work is auditable in one place, not hidden in someone’s inbox.
Resolve most faults before dispatching a truck
Most reliability issues on a charging network are recoverable without a site visit. Seven tools, from the network view down to the automation that runs itself.
One system for everyone who touches your hardware
Fewer trucks rolled. Less manual coordination. Full record on Monta.