| Pain | Gain | Result |
| Ampure experienced several challenges maintaining and hosting a legacy backend platform for their hardware solutions - draining costs and resources, and detracting from their core business. | A mutually defined migration solution to enable the seamless migration of both residential and commercial customers into Monta’s ecosystem. Post-migration, the partnership ensured ongoing visibility and technical support to continuously troubleshoot, diagnose, and enhance the integration. | Ampure was able to turn off their own back-end platform within 14 days, reducing costs and elevating their customer experience, which reduced time to market for their 3rd generation wallbox ‘Ampure Boost’. Ampure customers are still supported by Ampure via Monta Charge and Hardware portal. |
Key Results
- Seamless migration process cut back planned timeline to just 14 days
- Enhanced user experience for more than 1,600 customers
- Cut costs and saved resources that led to a new, market-ready product in record time
Customer background
Ampure has been shaping electric mobility since 1994, building a strong presence in Germany, Austria, Switzerland and the U.S. Known for their reliable, safe, and high-performance charging technology, Ampure serves both EV and industrial markets with solutions grounded in decades of engineering expertise.
Focused on driving the global shift to sustainable mobility, Ampure delivers trusted, user-friendly, and environmentally responsible charging - at home, at work, on the road, and even in airport electrification. Wherever energy is needed, Ampure turns power into motion.
The challenge
Ampure developed an in-house software platform to support a number of legacy devices they were using with their charging solutions. Their goal was to provide their customers with the perfect software to complement their hardware offering - which remains their core business.
While this in-house solution worked initially, it became increasingly unsustainable over time. Maintaining and hosting this platform diverted resources from core hardware development and made it difficult to scale effectively.
The solution was clear: to turn off their in-house solution and partner with a dedicated software provider, all while ensuring uninterrupted, high-quality service for their customers. Brand trust and user experience were vital to their reputation as a hardware provider - therefore, a seamless migration with 100% continuity of services and support from Ampure to their customers was the top priority.
Why Ampure chose Monta
Ampure sought a software partner that could integrate seamlessly with their hardware, offer a superior user experience, and eliminate the burden of backend maintenance. In turn, this would allow them to focus on their core competencies, while providing an enhanced experience for their customers.
Monta was the perfect fit. As a software-only provider, Monta offered:
- An intuitive, B2C-ready user interface
- Low ongoing operational costs
- Built-in remote access and firmware management
- Quarterly engineering support to ensure continued optimisation
This allowed Ampure to maintain a high level of service while focusing entirely on what they do best - building great hardware.
Testimonials
“Partnering with Monta allowed us to focus entirely on what we do best - building high-quality charging hardware, while trusting them to deliver a best-in-class software experience for our users.
Migrating our customers in just 14 days wasn’t just a technical success; it was a strategic milestone that’s helped us accelerate product development and bring the Ampure Boost to market.”
Carsten Suckrow - Managing Director and Head of Sales, Europe
The results
Upon partnering, Monta’s migrations team worked closely with Ampure to transition all of Ampure’s existing customers to Monta, quickly and seamlessly.
Commercial users were integrated into Monta’s platform through Monta’s solution providers, granting them immediate access to our advanced software system; Monta Hub. Monta’s local partners then provided more enhanced onboarding, advanced feature setup, and ongoing user support.
Residential users simply downloaded Monta Charge (Monta’s free mobile app) and onboarded their chargers in minutes. Their charging experience was immediately enhanced with the app’s simple, intuitive interface and user-friendly feature suite.
With strong collaboration, the migration was complete in a matter of weeks. This allowed Ampure to decommission their legacy CPMS system within 14 days – leading to immediate cost and efficiency savings. As a result, over 1,600 customers began experiencing all the advantages Monta’s intuitive interface and robust support offered, which elevated their overall satisfaction with Ampure’s hardware.
Ampure could also quickly begin leveraging Monta’s technical integration support and hardware tools post-migration, ensuring that their devices could receive regular firmware updates and were accessible remotely. Thanks (in part) to this more focused approach, Ampure is now bringing a new product to market - the 3rd generation wallbox called the Ampure Boost. This achievement further highlights the many benefits of Ampure's strategic partnership with Monta’s platform: not only did they streamline their operations and reduce costs, but they could also focus their efforts on developments which greatly strengthened their industry-leading position.
