Problem
Solution
Result
Based in Dublin, Ireland, Solutions EV design and supply premium, scalable, future-proof EV charging solutions. With a commitment to greener, cleaner driving, Solutions EV work closely with their customers to define, install and maintain their charging infrastructure.
The Challenge
As a company known for its high standards and customer-centric approach, Solutions EV faced several challenges with their previous charging management software:
- Lack of support: Operational issues were not addressed promptly, affecting customer satisfaction.
- Inefficient onboarding: The manual, complex process for adding new charge points consumed valuable team time and resources.
- Operational frustrations: The platform was difficult to use, leading to inefficiencies in day-to-day operations.
These challenges were a stark contrast to the level of quality and service Solutions EV strives to provide.
The Solution
To address these issues, Solutions EV partnered with Monta, drawn to the platform’s innovative and scalable design. Immediately, Solutions EV migrated all of their charge points to the Monta CPMS, with the support from Monta’s dedicated migrations team.
The Results
Solutions EV has remained a strong partner for Monta in Ireland, following a successful migration which was completed quickly, with minimal downtime allowing Solutions EV to maintain continuity with operations.
The migration to Monta resulted in immediate and measurable benefits:
- Growth in charge points and revenue: A 100% growth in no. of charge points, and the doubling of revenue every quarter since the partnership began.
- Improved customer satisfaction: Over 1,200 highly satisfied users – 97% of which charge in public.
- Increased operational efficiency: The onboarding process was streamlined, and day-to-day operations became far more intuitive
- Seamless hardware integration: Monta’s platform works seamlessly with Zaptec chargers – imperative, as Solutions EV are their exclusive supplier in Ireland
