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Monta Charge
Start your journey with Monta the right way, by completing the basic setup, integrating with your car and setting up SmartCharging or tax refund.
Commonly asked questions
Select a category
Charging on the go
How to Complete KYC Verification
Find your charging receipt
How to use Autocharge
Using Public charge points
Check if a charge is Eichrecht compliant
How to use SmartQueue
Find charge points on Monta map
How to reserve a charge point
Public charging troubleshooting
Monta Charge account
Add a team payment card in Monta Charge
Add a team payment card in Monta Charge
Monta Charge Beta features
Understand your charging Insights
Car integration troubleshooting
Charge key FAQ and troubleshooting
How to create a Monta account
How to add and use charge keys
Add and integrate your car to Monta
Your personal Monta Wallet
Private users
Start a chat in the Monta app on your mobile device of choice.
Open Monta app
Open hours: 24/7, 365
First reply time: < 5 minutes
First reply time: < 5 minutes
Business customers
Sign in to Monta Hub and create a support ticket.
Sign in
Open hours: 07:00 - 23:00 CET
First reply time: < 3 business days
First reply time: < 3 business days
Certified installers
If you're a certified installer, you can book a guided call with a Monta integration specialist.
Book integration call
Open: Mon - Fri 09:00 - 17:00 CET