Compleo eBox Smart
Compleo eBox Smart specifications
| Full name | Compleo - eBox Smart |
| Manufacturer | Compleo |
| Supported power | 3.7 / 7.4 / 11.0 / 22.0 / 4.6 / 13.8 |
| Type | AC |
| Number of connectors | 1 |
| Connector type(s) | Type2 |
| identifier | compleo_ebox_smart kW |
Monta features with Compleo eBox Smart features
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Lock Cable
Locks the charging cable in the charge point after the transaction is done.
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Load Balancing
Distributes the power among multiple charge points with limited power supply.
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Auto Start
Charge point starts charging after cable is plugged into the vehicle.
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Auto Schedules
Schedules a SmartCharge after detecting a cable being plugged in.
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Local Auth List Management
Locally authorize charges if a charge point is offline.
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Solar Charge
Supports Virtual SolarCharge and can limit charging current to the power output from solar panels.
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Release Detection
The charge point supports reliable detection of connector unplug.
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Native Qr Serial
QR code sticker that contains serial number for PbM integration flow.
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Firmware Management
Firmware updates remotely.
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Eichrecht
Eichrecht compliance required for validating transactions. (Germany only)
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Powerbank
PowerBank is supported on this charge point
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Auto Charge
Charge point support the plug & charge lite experience through the auto charge standard
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Pricing Display
Charge point has pricing display that can receive arbitrary default or user price texts.
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Display Qr Code
Charge point supports displaying a QR on the display
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Iso 15118 2 Plug And Charge
Charge point supports authorizing vehicles using ISO 15118:2 Plug&Charge via Contract Certificates.
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Iso 15118 20 Plug And Charge
Charge point supports authorizing vehicles using ISO 15118:20 Plug&Charge via Contract Certificates.
Compleo eBox Smart performance and user ratings
Performance score
Charge success rate
Once a driver starts charging their vehicle, we can track the charge success rate. This is the percentage of sessions that result in a successful energy transfer to a vehicle. In other words, it shows how reliable a specific charge point model is, which is critical for drivers, charge point operators, and manufacturers alike.
Learn the differences between a successful charge and failed charge.
User satisfaction rate
Few things are more important to an EV driver than arriving at a charge point and feeling confident that it will work. And with more regulatory bodies requiring that we report hardware uptime, this is an essential measure.
Uptime rate tells drivers and manufacturers the percentage of time a charge point model is available compared to when it's out of service. When a model is available, this could mean it's reserved for charging, actually charging a vehicle, finishing a charge, or even sitting idle. When a model is unavailable, it might be because it is offline or experienced an error while delivering energy to a vehicle.
To give you the most accurate data, we look at all instances of a charge point model and have defined when we start and stop measuring uptime.
Uptime rate
User reviews have a major impact on a brand. EV drivers can report their satisfaction and provide feedback in the Monta platform about their latest charge session. Based on a scale of 1 to 5 and then converted to a percentage, the user satisfaction rate is the average rating of a charge point model.
This data is available in Monta's Hardware Portal for charge point operators and hardware manufacturers. We explain the user satisfaction scale in more detail in our Help Center.