Charge point statistics
How to view and interpret charge point and charging site statistics in Monta Hub, including the available metrics and a reference for all charge point statuses.
Updated 3 November 2026
Where do I see uptime in Hub?
Uptime shows on the home KPI, on a site Statistics tile, and on /locations/{id}?view=uptime (Overview dropdown).
The tooltip talks about reliable status, in scope, and data from 01.11.2024. There is no owner filter on this UI. Insights “Your sites” is public and available sites — not owner-only.
Statistics are available at both charge point and charging site level. They provide actionable data to help you optimise operations, improve reliability, and enhance the EV charging experience.
Where do I see busy times?
On a site, open Busy times (/locations/{id}?view=busy-times). You can switch Sessions or Energy and a period.
The page has KPI cards, By hour, a Popular times heatmap, and Monthly plus Yearly trend (Recorded / Forecast). Empty copy is “No charging activity yet…”
View charge point statistics
- Open the charge point in Monta Hub.
- Click Overview.
- Select the time period for which you want to see statistics.
- Review the displayed metrics.
- Hover over a specific day to see the stats for that day.
Available metrics
| Metric | Description |
|---|---|
| Total consumption | Total kWh consumed at the charge point or site during the selected period. |
| Charge sessions | Total number of charging sessions at the charge point or site during the selected period. |
| Successful charges | Percentage of charges that completed successfully at the charge point or site during the selected period. |
| Uptime | Percentage of time the charge point is available for charging, excluding periods of error, maintenance, or out-of-order status. |
Charge point statuses
| Status | Description |
|---|---|
| Available | The charge point is available and ready to charge. |
| Maintenance | The charge point has been set to maintenance state by an owner or operator. |
| Error | Hardware or software error. |
| Disconnected | Connection to the charge point cannot be established. |
| Busy Reserved | The charge point is reserved by a user. |
| Busy Blocked | The parking space at the charge point is blocked. |
| Busy Scheduled | A charge session is scheduled at the charge point. |
| Busy Not Released | The charge session is finished but the cable has not been unplugged. Charging cannot start again until the cable is released. |
| Busy Non Charging | A charge session is active but no energy is currently being delivered. Charging may resume later. |
| Other | Passive or unknown status. |
| Charging | A vehicle is actively charging at the charge point. |