Categories
- Connect & ConfigureAdd charge points, create charging sites, and manage installer access.
- Pricing & AccessSet pricing models, access controls, and dynamic pricing for your charge points.
- Load ManagementDistribute power across charge points to stay within your grid capacity.
- Remote Operations & MonitoringRemotely control charge points, track performance, and set up alerts.
Articles
- How does Auto-register RFID work?Early access. How Auto-register RFID works: an unknown tag creates a pending key, account admins get one SMS or email to confirm or deny it, and unconfirmed keys expire after 7 days.
- How do I show a charge point on the Monta map?Make your charge point visible and discoverable to drivers on the Monta app map.
- How do I use in-app chat with a charge point owner?
- Location layout: arrange your charge points on a site planArrange your charge points on a site plan in Monta Hub: place EVSEs on a schematic grid or satellite map, add orientation markers, and preview what drivers will see.
- Peak-hour restriction: blocking charging during grid busy hoursWhat peak-hour restriction does, when it applies to private charge points, and what drivers experience, with a worked example.
- Remote actions drivers can trigger on a charge pointChoose whether drivers can force-stop a session, unlock the cable, or reboot the charger from the Monta app.
- Reservation: let drivers hold a charge point ahead of timeHow to enable charge point reservation for a site, what it costs, and what a driver sees in the Monta app.
- Site opening hours: what they do (and don't do)How to set site opening hours in Monta, what drivers and roaming partners see, and why opening hours don't block charging.
- What does "Cable available" mean on a charge point?What the Cable available flag means, where it shows for drivers, how operators set it, and that it's informational only.