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How do I set up my Monta Charge account?-copy-156

Explains how to create an account, fill in your profile, set a passcode, add a bank account, and configure preferences in Monta Charge.

Hilfe-Center / Monta Charge / Account & Settings / How do I set up my Monta Charge account?-copy-156

How do I set up my Monta Charge account?-copy-156

Explains how to create an account, fill in your profile, set a passcode, add a bank account, and configure preferences in Monta Charge.

For: Drivers using Monta Charge

Follow these steps to create your account and complete your profile in Monta Charge.

Create an account

  1. Tap Create new account.
  2. Select a sign-in method:
    • Phone number
    • Apple, Google, or Microsoft account
    • Email
  3. Accept the Terms & Conditions.
  4. Tap I'm ready!

Fill in your contact information

  1. Tap Me > Settings > Profile.
  2. Add your first and last name.
  3. Add and verify your email and phone number. Adding both ensures you can always access your account.
  4. Select your country, area, and address. Your address appears on receipts; your area determines electricity cost and tariffs.

Set a passcode

A passcode secures your Wallet payments in Monta.

  1. Tap Me > Settings > Profile.
  2. Scroll down and tap Passcode settings.
  3. Tap Set up passcode.
  4. Enter a 4-digit passcode, confirm it, and tap Save.
  5. Optionally, enable biometric recognition to use Face ID or fingerprint instead of typing the passcode.

Add a bank account

A bank account is required to withdraw funds from your Monta Wallet. If you need to change your bank account, delete the old one and add a new one.

  1. Tap Me > Settings > Profile.
  2. Scroll down and tap Bank account.
  3. Enter your IBAN and tap Save. Only IBAN format is supported.

Set your language

  1. Tap Me > Settings > Profile.
  2. Scroll down and tap Language.
  3. Select a language and tap Save.

Other settings

In your profile settings you can also:

  • Find your user ID
  • Set your preferred distance unit
  • Manage email and marketing preferences
  • Enable beta access
  • Request account deletion