What is Network benchmarks?

Network benchmarks lets you see how your public charging network performs against an anonymised cohort of comparable operators in your region. It turns your raw charging data into a competitive view — so you can see where you lead, where you lag, and where to focus — without ever exposing any individual competitor's figures.

You'll find it in Hub → Analytics → Network benchmarks (available to users with dashboard view access).

What you see at a glance

The summary tiles at the top frame your position before you dig into the detail:

• Your public charging stations — the size of your public network, split by AC and DC.
• Regional public charging stations — the size of the cohort you're compared against (for example, the Nordics).
• Cohort — how many operators make up that comparison group.
• Your share — roughly how much of the regional cohort your network represents.

Use the AC network / DC network toggle to switch which part of your network you're benchmarking — the whole page updates to that view.

The metrics it compares

Metrics are split into two groups. For every metric you see your own value, the percentile band you fall into, and a 12-month trend.

Utilisation — how hard your network works

• Utilisation estimate — how busy your charging stations are.
• Energy per charging station / month — kWh delivered per active station.
• Sessions per charging station / month — how many charges each station handles.
• Revenue per charging station / month — gross charging revenue per active station, in EUR.

Reliability — how dependable your network is

• Charging success rate — the share of sessions that complete successfully.
• Failure rate — the share of sessions that fail (hardware faults, communication errors). Lower is better.
• Zero-kWh rate — the share of sessions that deliver no energy at all.
• Uptime — connectivity uptime, shown when data is available for the selected filters.

How to read the chart

Each metric is plotted against the cohort, not as a single number:

• The centre line is the cohort median for each month.
• The shaded band spans the 25th to 99th percentile of operators — so you see the full spread, not just the average.
• Your own line sits on top, with a label (for example “bottom quartile – P19”) telling you exactly where you rank.
• For failure rate, the scale is mirrored so the best performers (lowest failure) always appear at the top.

Filter to a fair comparison

Benchmarks are only useful when you compare like with like, so you can narrow the cohort by:

• Region — world, all of Europe, North America, or a sub-region (Nordics, DACH, Benelux, UK & Ireland, South Europe).
• AC or DC network.
• Charging-station age — compare new sites against new sites.
• Time period — 3, 6, 12, 24, or 36 months.
• Pricing — priced, free, or both.
• Visibility — public, private, or both.

The defaults are picked from your own network — your region and whichever of AC/DC you mostly run — so the first view is already relevant.

What you can do with it

• Spot under-performing segments (for example, DC sites with a high failure rate versus peers) and prioritise maintenance.
• See whether your utilisation and revenue per station are ahead of or behind the market.
• Sanity-check pricing and demand by comparing sessions and revenue per station.
• Track your 12-month trend to confirm changes are moving you up the percentile band.
• Build a data-backed story for internal reviews or customer conversations from where you stand in the cohort.

Who can see it

Network benchmarks is available to users with dashboard view access, for operators given access to the feature. The cohort is always anonymised — you see distributions and percentiles, never another operator's individual data.