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Create a Tax Refund Subscription plan

Learn how to create a tax refund subscription plan via Monta Hub.
Written by Yana Yankova
Last updated: 4 June, 2024
In this guide

Tax Refund Subscriptions are services provided by Charge Point Operators in Denmark. 

If you decide to set up tax refund subscription you will become a 3rd party service provider. As a service provider, your company becomes responsible for the charge point and it will be managing the charge point maintenance, troubleshooting, approving charge point meter readings, issuing tax refund and reporting to SKAT.

In this guide you will learn how to create a tax refund subscription plan via Monta Hub. 

Create a new tax refund plan

Tax refund subscription plans can only be created by Operator users with Admin or Manager user rights.

Services

Navigate to the side menu and select Subscriptions. Then click on + Create a plan or Add new.

  1. Give the plan a name
  2. Write a summary that will appear in Monta Charge Marketplace, if you publicly share the plan
  3. Select the option Offer tax refund
  4. Select if you want to offer On-side repair or Charge point replacement (mandatory)
  5. Check the plan so far and click Next
For a detailed explanation of each field of the Services section see here
FieldExplanationComment
Plan nameSelect what is name of the plan.
SummaryShort, bullet-point summary of the services you are offering.
Offer tax refundTick this off to add tax refund as a service to the plan.
Type of service



If you select On-site repair you have to send an installer to repair a charge point when this is required.

If you select Charge point replacement you have to replace a charge point that is broken or malfunctioning in some way.
As a service provider, you take responsibility for the charge points under your subscription plan.

Therefore, you must provide hardware maintenance to the charge points you support.
Services fields explain

Tax refund

  1. Select the amount of tax refund you are going to provide
  2. State if the tax refund is including VAT or not
  3. Select if you want to Instantly give tax refund or transfer the tax refund every quarter
  4. Select if the charge point must be integrated with Monta or it can be in a Passive state
  5. Click Next
For a detailed explanation of each field of the Tax refund section see here
FieldExplanationComment
Refund per kWhAmount of DKK you are going to refund the user for each kWh charged.As a tax refund provider it is your responsibility to follow the SKAT regulations and make a decision on how much you want to refund your customers.
Refund is incl. VATIf you tick this off, VAT will be shown in the calculation, the receipt and it will reflect in your invoice.

If you leave it blank, this will not change the tax refund calculation, but VAT will not be shown in the receipt or in your invoice.
As a tax refund provider it is your responsibility to follow the Danish government’s regulation of paying tax refund inclusive of exclusive of VAT.

Please note that whatever you select does not change the calculation in the Monta system. Tax refund is always calculated as:

kWh charged X Payout per kWh = Tax refund payed out
Instant payout per charge sessionYou can select to instantly transfer the tax refund after the charge is completed. This will take the funds from your Operator Wallet and transfer them to the Wallet of the charge point owner.

You can also schedule a quarterly task to transfer the tax refund with a single transaction to the Wallet of the charge point owner.
We recommend to base this decision on the contract with your customer.

If you state that you provide instant tax refund, then you should select the instant option.

If for any reason, the customer needs to receive the tax refund quarterly, then you should schedule a task.
Charge point state when subscribingIf you only allow connected charge points to subscribe, and your plan is on the Marketplace, users cannot see your plan until they have connected their charge point to Monta.

Allowing Passive charge points to subscribe means that the charge point has not been connected to Monta yet.
Allowing only connected charge points to subscribe can make it easier for you, as the charge point is most probably already operational and you just need to approve the subscription.

We recommend allow Passive charge points, if you are only going to be applying the subscription to charge points under your Operator.

This way you can apply the subscription before you even connect it to Monta.
Tax refund fields expained

Pricing & Fees

  1. State the monthly price, including VAT
  2. Select if you want to add additional fees, which you will receive as a service provider
    • Toggle on to add the fee
    • Look at the plan summary on the side to see how the plan is changing
  3. After you finalize all fees, review the plan summary and click Next
For a detailed explanation of each field of the Pricing & Fees section see here
FieldExplanationComment
Monthly subscription priceThis is the price the customer will pay per month. Make sure it includes VAT.Monta gets 15% commission of the monthly plan price at the time of purchase.

Different rates may apply, according to your contract with Monta.
Transaction feeX% of the price of every charge on a charge point with this subscription will be transferred to your Operator Wallet.

This is your Operator cut, as a service provider to this charge point.
The fee does not include VAT. It is added on top of the fee.

If you input 2% fee, as there is 25% VAT, the Team will be charged 2,5% of the charge price.

Example:
Price for charge is 100 DKK
Additional fee % is 2%
You will receive 2,5 DKK
Transaction fee per kWhAbsolute amount of every charge on a charge point with this subscription will be transferred to your Operator Wallet.

It is calculated per kWh.

This is your Operator cut, as a service provider to this charge point.
The fee does not include VAT. It is added on top of the fee.

If you input 1 DKK fee, as there is 25% VAT, the Team will be charged 1,25 DKK per kWh.

Example:
Charge is for 5 kWh
Absolute fee is 1 DKK/kWh
You will receive 6,15 DKK
Roaming transaction feeX% of the price of every roaming on a charge point with this subscription will be transferred to your Operator Wallet.

This is your Operator cut, as a service provider to this charge point.
Fee is calculated the same as Transaction fee (see above).

For this fee to be applied, it requires the charge point to have activated Roaming.

It is applied only on charges that are performed on the charge point via a roaming platform.
Roaming transaction fee per kWhAbsolute amount of every roaming charge on a charge point with this subscription will be transferred to your Operator Wallet.

It is calculated per kWh.

This is your Operator cut, as a service provider to this charge point.
Fee is calculated the same as Additional fee kWh (see above).

For this fee to be applied, it requires the charge point to have activated Roaming.

It is applied only on charges that are performed on the charge point via a roaming platform.
Pricing and fees fields explain

Details & Settings

  1. Write a detailed explanation of the services you offer
  2. State the exact terms of the subscription plan
  3. Include a contract URL and a support email (strongly recommended)
  4. Select if you want to publish the plan to the Monta Marketplace
  5. Select which models you support to subscribe to your plan
  6. Select if you want to allow your customers to cancel the subscription by themselves, or they need to contact you to cancel it for them.
  7. Click Create and await for the plan to be approved
For a detailed explanation of each field of the Details & settings section see here
FieldExplanationComment
DescriptionDetailed explanation about the offered services.We recommend to include:
– Types of services
– Your support channels
Terms & conditionsFull terms of service of the plan.We recommend to include:
– Who is eligible
– How you provide support
– Payment terms and fees
– Cancelation policy
Contract URLYou can include a link to a contract with the client, so they sign right away
Support email Email, where you clients can reach you.This is a support email owned by you, as a service provider. It is not related to Monta Support.
Publish plan in MarketplaceIf you select to publish the plan, end users will be able to see your plan and apply for it via Monta Charge.

If you select not to publish the plan, you need to apply the subscription on the charge point via Monta Hub.
If you publish – Please note that there are Marketplace regulations. If you are not sure about them, please ask your Customer Success Manager.

If you don’t publish – Please note that you can only apply subscriptions on charge points under your Operator account.
Supported charge point modelsHere you specify which brands and models of charge points you support.We recommend to select which charge point brands and models you support very carefully.

Take into consideration:
SKAT requirements for charge points to receive tax refund
– Which hardware you have the network and the knowledge to maintain
Charge point brand and models features, such as meter type.
Subscription can be canceled by the charge point ownerSelect “Yes” or “No”.If you select “Yes”, your customer can cancel the subscription by themselves.

If you select “No”, your customer needs to reach out to you to cancel the subscription.

We recommend to review your cancelation policy in the contract you sign with your customers and make an educated decision, based on that.
Details and settings fields explain

How is a tax refund plan activated

Once saved, your Tax Refund Subscription plan is sent for review by a Monta Customer Success Manager.

Until the plan is approved, you will see it as Pending.

Once it is approved, it will be shown as Active and you can begin applying it to the charge points.

Applying the tax refund plan to charge points

Applying and approving Tax Refund Subscriptions can only be performed by Operator level users with Admin or Manager level rights.

Currently, you can only apply the subscription one charge point at a time.

Apply the subscription on a charge point

  1. Open the charge point in Monta Hub
  2. Go to the Subscription tab and click on Select subscription
  3. Choose the correct subscription and click Continue
  4. Confirm the application by selecting Apply
    • The subscription is now Pending and you need to approve it.

An EV driver applies for your tax refund subscription

If your tax refund subscription is visible on the Marketplace in the Monta app, EV drivers can also apply for your subscription by themselves.

Here is a guide that shows how a Monta user can apply for your tax refund subscription.

After they have applied, you will see their subscription in the Pending section of the plan you need to approve it.

Frequently asked questions

I created a Subscription Plan. Why is it “Pending”?

Once you create a new Subscription Plan, it needs to be reviewed and approved by a Customer Success Manager at Monta. Until then, you will see the status of the plan as “Pending”.

When plan has been approved, it will show as “Active”.

You can only apply a Subscription Plan if after it has been approved.


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