What are charge keys?
Charge keys are used to start a charging session and are connected to a Team Wallet, which is used to pay for those sessions.
Charge keys can also be assigned to a Team Member. When a charge key is assigned, you can see who used it, and their name will appear in the transaction exports.
Please note that if your Team is frozen due to a negative Wallet balance or unpaid invoices, charging cannot be started. If a charge key is assigned to a Team Member and they attempt to charge while the Team Wallet is frozen, the session will be paid from their Personal Monta Wallet instead.
Add a charge key in Monta Hub
- Open the Team, where you want to add the charge key
- Click on Payment and select Charge keys
- Select +Pair charge key
- Fill in the charge key information
- See table bellow for explanation of the different fields
| Field | What is this field? | Comments |
| Key name | Name of the charge key. This will appear in transaction exports | |
| Identifier | Serial number of charge key. It must be 8,14,16 or 20 characters. | |
| Vehicle | Select a car you want to attach to the charge key. | |
| Ownership | Attach the charge key to a specific Team member. | If the charge key has an owner, their name will appear in a transaction export. This will also affect the restrictions to the user. |
| Charge profile | Select if you want to attach a charging profile. | You can read more about charging profiles here. |
| Active to | Set a date, if you want the charge key to become inactive at some point. | |
| Monta network | Toggle on if you want the charge key to be used for charging on all charge points on the Monta network. | |
| Roaming network | Toggle on if you want the charge key to be used for charging on Roaming charge points. |
Edit charge keys
To edit charge keys, just click on the charge key to edit a field.
- Click on the charge key to open it
- See general information, such as day it was added and updated
- Edit the General information
- Edit the Accessibility settings
- Remember to click Save
Restrict where a charge key can be used
Each charge key inherits its wallet restrictions from its team and member by default.
Admins can narrow these down further at key level.
- Go to Charge keys → [Key name] → Edit.
- Open Wallet payment restrictions.
- Choose the Allowed countries and Allowed operators.
- Save changes.
If a charge key has no member owner, restrictions still apply from its parent team settings.