Articles by Yana Yankova

Customer Engagement Specialist, enabling Monta users and partners to achieve their goals! Connect with me on LinkedIN.

Security at Monta

This page provides an overview of how we at Monta ensure your data and privacy security.

Find your charging receipt

Find and download the receipt for your charging session.

Nested Teams

Learn how you can give charge point access to users across different Teams.

NRGkick Integration Guide

This is a guide that shows how to install Monta on your NRGkick charge point.

Get started as a Charge Point Operator

Learn how to set up your Operator account and your first clients in Monta.

Charge point remote actions

Reboot charge point, start and stop charging, access the charge point logs and other remote actions.

Understand your charging Insights

Follow your consumption on your personal charge point, or for charging on the go with Monta's Insights feature.

Get started as a Fleet on the go

Learn how to set up your fleet of EV vehicles that charge on the go, so your drivers are ready to start charging!

Get started as a Fleet depot

Learn how to set up the depot for your fleet of cars, so you can start charging the company cars.

Get started as a Retail location

Learn how to set up the charge points at your retail location, so your customers can find your charge points and start charging.

Get started as a Hotel

Learn how to set up your Hotel charge points and enable your guests to charge.

Create and manage Charging rules

Set up your charge point to automatically start a charge at the same time, to schedule SmartCharge or start charging immediately when you plug in.

Set up SolarCharge

Learn how to prepare, setup and start charging with SolarCharge in your charge point at home.

Understand charge point Release detection

Learn how release detection works, how it impacts idle and minute fees, and what makes a charge point compliant.

Monta company information

Here is Monta's basic company information, including address and bank account.

Set up Dynamic Load Balancing

Learn how to prepare for setting up Dynamic Load Balancing in Monta.

How to delete your NRGi Opladning account

Learn how to delete your NRGi Opladning account via the NRGi app.

Get started as an EV driver charging at home

Learn how to set up your Monta account, your personal charge point at home, as well as how to charge with Monta!

Get started as an EV driver on the go

Set up your Monta account and start charging on the go!

Get started as a Parking space

Learn how to set up your parking space to be publicly available to EV drivers, who can easily find your charge points and start charging.

Car integration troubleshooting

See common troubleshooting tips for integrating your car with Monta.

Home charging troubleshooting

See troubleshooting advice for charging on your personal charge point at home.

How to delete your Norlys Opladning 2.0 account

Learn how to delete your Norlys Opladning 2.0 account via the Norlys app.

Delete your Monta account

Learn how you can delete your Monta account via Monta app or Monta Portal.

Opret og administrer et abonnementsprodukt

Lær, hvordan du begynder at fakturere dine kunder via Monta-systemet ved at oprette et abonnement.

Opret og forstå Prisgrupper

Lær om komponenterne og brugen af prisgrupper, samt hvordan du opretter og anvender dem.

Administration af ladestandere

Lær, hvordan du administrerer ladestanderens funktioner via Monta Portal, og anvend tips til fejlfinding.

Tilføj og tilslut en ladestander

Lær, hvordan du tilføjer og forbinder ladestandere til et team i Monta Portal.

Ledelse af en Team-Wallet

Lær, hvordan du administrerer midler og transaktioner i en Team Wallet.

Inviter og lede Teammedlemmer

Lær, hvordan du inviterer Teammedlemmer til Teamet og administrerer deres adgang og tilladelser.

Opret et Team

Lær alt, hvad du har brug for at vide om Teams i Monta - hvordan du opretter dem, inviterer brugere og administrerer Wallet-transaktioner.

Virksomhedsoplysninger

Lær, hvordan du administrerer oplysninger om din operatørvirksomhed samt dine personlige kontoindstillinger i Monta Portal.

Benutzerdefinierte Abonnements erstellen und verwalten

Erfahren Sie, wie Sie Ihre Kunden über das Monta-System abrechnen können, indem Sie ein benutzerdefiniertes Abonnement erstellen.

Erstellen und verstehen Sie Preisgruppen

Lernen Sie, wie Sie Preisgruppen erstellen und anwenden können.

Verwaltung von Ladestationen

Erfahren Sie, wie Sie die Funktionen der Ladestationen über das Monta Portal verwalten und Tipps zur Fehlerbehebung anwenden können.

Hinzufügen und Anschließen einer Ladestation

Erfahren Sie, wie Sie im Monta Portal Ladepunkte zu einem Team hinzufügen und verbinden können.

Verwaltung eines Team-Wallet

Erfahren Sie, wie Sie die Transaktionen in einem Team-Wallet verwalten können.

Teammitglieder einladen und verwalten

Erfahren Sie, wie Sie Teammitglieder in das Team einladen und deren Zugriff und Berechtigungen verwalten können.

Ein Team erstellen

Erfahren Sie alles, was Sie über Teams in Monta wissen müssen - wie man sie erstellt, Benutzer einlädt und die Wallet-Transaktionen verwaltet.

Informationen zum Unternehmen

Erfahren Sie, wie Sie die Informationen zu Ihrem Unternehmen sowie Ihre persönlichen Kontoeinstellungen im Monta Portal verwalten können.

Create and manage custom subscriptions

Learn how to start billing your clients via Monta system, by creating a custom subscription.

Create and understand Price Groups

Learn about the components and use of Price Groups, as well as how to create and apply them.

Charge point management

Learn how to manage the functionalities of charge points via Monta Portal and apply troubleshooting tips.

Add and connect a charge point

Learn how to add and connect charge points to a Team in Monta Portal.

Managing a Team Wallet

Learn how to manage the funds and transactions in a Team Wallet.

Invite and manage Team Members

Learn how to invite Team Members to the Team and manage their access and permissions.

Company information

Learn how to manage your Operator company information, as well as your personal account settings in Monta Portal.

Create a Team

Learn everything you need to you know about Teams in Monta - how to create them, invite users and manage the Wallet transactions.

Get started as a Workplace

Learn how to set up your workplace charge points and enable your employees and guests to charge.

Set up Operator Transaction as payment method

Learn what is an Operator transaction and the requirements for set it ip as a Team payment method.

Managing a Team Wallet

Learn how to deposit or withdraw money, add a bank account, export or refund transactions, and enable Operator transaction as a payment method for a Team.

Operator Team Settings

Learn how to create a pre-defined set of settings for different types of Teams.

Get started as a Housing Association

Learn how to set up your charge points and invite your residents, so you can start charging on your Housing Association's charge points.

Manage PowerBank via Monta Hub

Learn how you can sign up or opt out charge points for PowerBank via Monta Hub.

Manage Team Members

Learn how to Create Member Price Groups, Member Fees, Member Groups and allocate charge point access or remove Team Members.

Approve and manage a Custom Subscription

Learn how to approve an individual Custom Subscription, apply discounts, edit payment period or cancel the subscription.

Set up Sponsored charging at home

Learn everything you need to know about Sponsoring employees for charging the company car at their personal charge point.

Manage Sponsored Charge Points

Learn how to start Sponsoring your employees for home charging.

Set up your Sponsored Charge point

Learn how you can get Sponsored charging from your employer.

How to use AutoCharge

Learn what you need to do as an EV driver to start using the AutoCharge feature and experience an app-free and RFID-free charging.

Operator Dashboards

Learn how to access real-time performance monitoring in your Monta account.

Manage your tax refund subscription

Learn where to find your tax refund history, meter readings, service provider contact information, or how to cancel a tax refund subscription.

How to manage a Team

Learn how you can manage the Team Wallet, upgrade the Monta plan of a Team and control the settings from via Monta Charge.

Set up electricity cost tracking

Learn how to start tracking the electricity cost of charging your personal charge point.

Publish meter readings to 3rd Parties

Learn how you can publish the meter readings of your charge point to 3rd party platforms.

Publish meter readings to Mina

Learn how you can publish your charge point meter readings to Mina.

How to use SolarCharge

In this guide you will learn how to set up and use SolarCharge.

Connect a Payter terminal to a Team

Learn how to add and configure your Payter terminal to a team Wallet via Monta Hub.

Using Public charge points

Learn how to pay and start charging on a public charge point.

How to use a public installer link

This guide is for installers who need to use a public installer link to complete an installer job.

Monta Enterprise Service-Level Agreements

In this guide you can find out how support cases are prioritized and handled.

How to export charges

Learn how to filter charges by date, charge point or user, and send an export to your email.

Operator user roles and permissions

Learn how to assign the correct role to the different Operator members that are working on your account.

Enelion Lumina Integration Guide

This is a guide that shows how to install Monta on your Enelion Lumina charge point.

CITA Integration Guide

This is a guide that shows how to install Monta on your CITA charge point.

Eldon Powered by Monta Integration Guide

This is a guide that shows how to connect an Eldon charge point, preconfigured to Monta.

Mass import Teams

Learn how to create multiple Teams at once in Monta Hub.

Gewiss Integration Guide

This is a guide that shows how to install Monta on your Gewiss charge point.

Sungrow Integration Guide

This is a guide that shows how to install Monta on your Sungrow charge point.

Indra Integration Guide

This is a guide that shows how to install Monta on your Indra charge point.

Create and manage Charge profiles

Learn how to set SmartCharge and Scheduled charges with the use of charge keys (RFIDs).

Deeplinks Management System

Lean how to create and manage custom deeplinks for QR stickers for your charge points.

Set up an Enegic meter

This guide explains how you can connect an Enegic meter to Monta, so it can send data regarding the use of the charge points in a Load Balancing Group.

Locally Managed Load Balancing

In this guide we describe the setup of connecting the local Load Balancing setup of your Easee charge points to Monta via an Enegic meter.

Understand your invoice

This guide explains how to read your monthly invoices in Monta Hub.

Add and connect a charge point

Learn how to add and connect a charge point, via Monta Hub.

TechniVolt Integration Guide (OCPP)

This is a guide that shows how to install Monta on your TechniVolt charge point.

Check if a charge is Eichrecht compliant

See where you can check if your charge is compliant with Germany's Eichrecht regulation.

Alpitronic Integration Guide

This is a guide that shows how to install Monta on your Alpitronic charge point.

Business hours – Monta Support

In this guide you can find the opening hours of Monta Support.

Payter payment terminal integration

Learn how to order and set up a Payter payment terminal.

Add an hourly tariff to a Price Group

Learn how to add and customize an hourly electricity tariff to a Price Group.

Sync EV Integration Guide

This is a guide that shows how to install Monta on your Sync EV charge point.

Manage PowerBank via Monta Charge

This guide explains how to sign up or opt out for PowerBank via Monta Charge.

Schneider EVlink Pro AC Integration guide

This is a guide that shows how to install Monta on your Schneider EVlink Pro AC charge point.

Create an Installer job

Learn how to create an installer job via Monta Hub.

Charging sites functions

Learn how to perform a bulk firmware update, activate SmartQueue or Reservation, show the site on the Monta map and more.

Ecotap Integration Guide

This is a guide that shows how to install Monta on your Ecotap charge point.

Approve and manage a Tax Refund subscription

Learn how to set a baseline, approve a tax refund subscription, give a discount, edit or cancel a subscription

How to charge on a Team charge point

Learn how to start a charge on a Team charge point that you can access.

How to use SmartQueue

Learn how you can get in line for busy charge points, so you can get your turn to charge.

Apply cost tracking to charge points

Start tracking the electricity cost for charging on your charge points.

CTEK Integration Guide

This is a guide that shows how to install Monta on your CTEK charge point.

Powered by Monta Lite Integration Guide

How to add and connect your charge point to Monta, using the PBM Lite flow via Monta Charge.

Powered by Monta Integration Guide

How to add and connect your charge point to Monta, using the PBM flow via Monta Charge.

Manage charge point reports

Learn how to read, view, assign and take action on charge point reports.

Create an Operator Team

Learn was is an Operator Team, when and how you can create it.

Create additional charging fees

Learn how to create a starting fee, charging fee, minute fee and idle fee when EV drivers charge.

Managing promotional codes

Learn how to create promo codes that you can share with EV drivers to receive credits or charge at a discounted price.

Create a Dynamic price for charging

Learn how to create and customize a dynamic pricing that follows your electricity cost.

StarCharge Integration Guide

This is a guide that shows how to install Monta on your StarCharge charge point.

Enel-X Juicebox Integration Guide

This is a guide that shows how to install Monta on your Enel-X charge point.

Create a Private Team

Learn how to set up private EV drivers under your Operator by creating a Private Team.

Add and connect charge points in bulk

Learn how to add and connect multiple charge points at once via Monta Hub.

Order from Monta Shop

Order charge keys (RFID), QR stickers, SIM cards, Payter terminal and more.

Delta Electronics AC Integration Guide

This is a guide that shows how to install Monta on your Delta Electronics AC charge point.

RZB Integration Guide

This is a guide that shows how to install Monta on your RZB charge point.

Eldon Integration Guide

This is a guide that shows how to install Monta on your Eldon charge point.

Malmberg Integration Guide

This is a guide that shows how to install Monta on your Malmberg charge point.

BadgerEV Integration Guide

This is a guide that shows how to install Monta on your BadgerEV charge point.

ICS Integration Guide

This is a guide that shows how to install Monta on your ICS charge point.

Charge key FAQ and troubleshooting

Are you experiencing issues with using an RFID card with Monta? In this guide you will learn how to troubleshoot different issues that may occur.

Advanced filters for Public charge points

Learn how to find public charge points with specific features such as SmartQueue, Reservation and more!

How to start a charge at home

Do you have a charge point at home? This is how you can set up and start charging.

EO Integration Guide

This is a guide that shows how to install Monta on your EO charge point.

How to make your charge point Public

Put your charge point on the Monta map! Assign your charge point Public access and give it a price.

Sinexcel Interstellar Integration Guide

This is a guide that shows how to install Monta on your Sinexcel Interstellar charge point.

How to set up Monta Stickers

Learn how to pair a QR code with your charge point via Monta Charge. With a sticker, an EV driver can quickly scan it and begin charging.

LinkCharging Integration Guide

This is a guide that shows how to install Monta on your LinkCharging charge point.

Eris Integration Guide

This is a guide that shows how to install Monta on your Eris charge point.

Intelli EV Integration Guide

This is a guide that shows how to install Monta on your Intelli EV charge point.

Tesida Integration Guide

This is a guide that shows how to install Monta on your Tesida charge point.

EMITER Integration Guide

This is a guide that shows how to install Monta on your EMITER charge point.

E-join Integration Guide

This is a guide that shows how to install Monta on your E-join charge point.

Set up and use SmartCharge

Learn how to set up and perform a SmartCharge on your personal charge point at home.

AutoAid Integration Guide

This is a guide that shows how to install Monta on your AutoAid charge point.

Circontrol Integration Guide

This is a guide that shows how to install Monta on your Circontrol charge point.

GreenFlux Integration Guide

This is a guide that shows how to install Monta on your GreenFlux charge point.

Connect your charge point

Learn how to add and connect your personal charge point with Monta.

One Electrical Integration Guide

This is a guide that shows how to install Monta on your One Electrical charge point.

Elinta Integration Guide

This is a guide that shows how to install Monta on your Elinta charge point.

Brim Integration Guide

This is a guide that shows how to install Monta on your Brim charge point.

Easee Integration Guide

This is a guide that shows how to install Monta on your Easee charge point.

Mennekes Integration Guide

This is a guide that shows how to install Monta on your Mennekes charge point.

Smappee Integration Guide

This is a guide that shows how to install Monta on your Smappee charge point.

Sicon Integration Guide

This is a guide that shows how to install Monta on your Sicon charge point.

KEBA Integration Guide

This is a guide that shows how to install Monta on your KEBA charge point.

Wallbox Integration Guide

This is a guide that shows how to install Monta on your Wallbox charge point.

Etrel Integration Guide

This is a guide that shows how to install Monta on your Etrel charge point.

Alfen Integration Guide

This is a guide that shows how to install Monta on your Alfen charge point.

Powerhubb Integration Guide

This is a guide that shows how to install Monta on your Powerhubb charge point.

ProjectEV Integration Guide

This is a guide that shows how to install Monta on your ProjectEV charge point.

Charge Amps Integration Guide

This is a guide that shows how to install Monta on your Charge Amps charge point.

SiCharge Integration Guide

This is a guide that shows how to install Monta on your SiCharge charge point.

Garo Integration Guide

This is a guide that shows how to install Monta on your Garo charge point.

Scame Integration Guide

This is a guide that shows how to install Monta on your Scame charge point.

EVE Integration Guide

This is a guide that shows how to install Monta on your EVE charge point.

Vestel Integration Guide

This is a guide that shows how to install Monta on your Vestel charge point.

Kempower Integration Guide

This is a guide that shows how to install Monta on your Kempower charge point.

Go-E Integration Guide (OCPP)

This is a guide that shows how to install Monta on your Go-E charge point via OCPP.

EN+ Integration Guide

This is a guide that shows how to install Monta on your EN+ charge point.

Delta Integration Guide

This is a guide that shows how to install Monta on your Delta charge point.

Charge Amps Integration Guide (OCPP)

This is a guide that shows how to install Monta on your Charge Amps charge point via OCPP.

Enelion Integration Guide

This is a guide that shows how to install Monta on your Enelion charge point.

Schneider Integration Guide

This is a guide that shows how to install Monta on your Schneider charge point.

Autel Integration Guide

This is a guide that shows how to install Monta on your Autel charge point.

Entratek Integration Guide

This is a guide that shows how to install Monta on your Entratek charge point.

Sinexcel Sec1000 Integration Guide

This is a guide that shows how to install Monta on your Sinexcel Sec1000 charge point.

Teison Integration Guide

This is a guide that shows how to install Monta on your Teison charge point.

How to create a Monta account

Learn how to create an account, add or edit your phone number, email, address, bank account, language preferences and more!

Compleo Integration Guide

This is a guide that shows how to install Monta on your Compleo charge point.

Manage a Custom Subscription plan

Learn how to export transactions and subscriber lists, approve or cancel subscriptions, we well as how to update a Custom Subscription plan.

Webasto Integration Guide

This is a guide that shows how to install Monta on your Webasto charge point.

VersiCharge Integration Guide

This is a guide that shows how to install Monta on your VersiCharge charge point.

Create a Custom Subscription plan

Learn how to create a custom service subscription and apply it to your clients, in Monta Hub.

How to create a new Team

Create a new Team in Monta Charge, where you can share your charge points with your family, friends, neighbours and others!

Invite and manage Team Members

Learn how to invite Team members, share a join code, create and apply Team price groups and manage the permissions of Team members.

Create a Professional Team

Learn how to set up different types of companies or organizations, so you can share the access to charge points with multiple users at once.

How to join a Team

Learn how you can join a Team by accepting an invitation or using a join code in Monta Charge.

Set up pricing for EV Drivers

Learn how you can set up the charge pricing for your charge points and Team Members.

How to transfer a charge point

Learn how to transfer a charge point to another team or user, via Monta Charge.

Invite users to become Team Members

This guide explains how to EV drivers as Team Members in 3 different ways.

Team Settings

Update company information, contact or finance email, apply a Team subscription, edit Team invitation settings.

How to add and use charge keys

Learn how to find, order, pair and manage your charge keys in Monta Charge.

Add and edit charge keys

Pair a charge key and configure the access to paying for charging and ownership.

My Monta Hub account

Learn how to manage your personal account, enable Beta and update your notification preferences in Monta Hub.

Team user roles and permissions

This article explains the different Team Member roles and what each member can do in Monta Hub.

Manage your Operator account

Learn how to fill in all the relevant information for your Operator Profile, as well as how to manage the settings of your account.

Manage your EV fleet

Learn how to add and integrate your vehicles, share access with Team Members, assign a charge key and see a live vehicle dashboard.

Create a Tax Refund Subscription plan

Learn how to create a tax refund subscription plan via Monta Hub.

Manage a Tax Refund plan

Learn how view and export transactions and subscriber lists, how to edit a tax refund plan and how to schedule updates.

Create a Charging site

Charge point sites help you manage your charge points with ease and they let you use features such as Load Balancing and SmartQueue.

Enable Roaming on a charge point

Share your charge points on other charing platforms by enabling Roaming via Monta Hub.

EVBox Integration Guide

This is a guide that shows how to install Monta on your EVBox charge point.

Orbis Integration Guide

This is a guide that shows how to install Monta on your Orbis charge point.

Tritium Integration Guide

This is a guide that shows how to install Monta on your Tritium charge point.

Load Balancing for Schneider Charge Points

In this guide, you will find all you need to know, to set up Load Balancing for Schneider Charge Points.

Custom charge point integration

Learn how you can have a custom integration with Monta.

Charge point details & settings

Learn how to set exact location to your charge point, lock the cable in, or transfer the charge point to a different user or Team.

Request to enable Team invoicing

Learn how to request to enable monthly invoicing for Business or Enterprise Teams.

Operator Wallet Transactions

Learn how to find, filter, export or refund transactions in the Operator Wallet.

Find and export invoices

Learn where to access your invoices via Monta Hub.

Create a Load Balancing Group

Learn the basics behind Load Balancing and how to set it up in Monta Hub.

What is a tax refund subscription?

Learn what a tax refund subscription is, who is managing it and where to ask for help.

Claim a tax refund subscription

Learn how to apply for a tax refund subscription through Monta Charge.

Charge point pricing & access

Learn how to change the access and visibility of your charge points, control the pricing and schedule availability for EV drivers.

How to reserve a charge point

Learn how to find and reserve public charge points with Monta Charge

Best practices for charge point installers

In this guide you will find the most important things you need to read and prepare before you go on site to install a charge point.

Public charging troubleshooting

If you are having trouble with starting a charge on a public charge point, here are some troubleshooting suggestions.

Troubleshoot a Disconnected charge point

Learn how to troubleshoot your offline charge point, so it can establish an internet connection again.

Add and integrate your car to Monta

Learn how to add, integrate and share your car with others!

Your personal Monta Wallet

Add your payment methods, learn how to refill or withdraw funds from the Wallet and view your transactional history.