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Monta Integration guides

Zaptec Integration Guide

This is a guide that shows how to install Monta on your Zaptec charge point.
Written by Rasmus Knudsen
Last updated: 9 April, 2024
In this guide

1. Notes

This guide is an example on how to connect a Zaptec charge point using Monta Charge. If you wish to use Monta Hub, please use this guide here.

If you are connecting the charge point through the Monta Hub, select to connect via Cloud method.

If you are trying to connect a Zaptec Go and you are facing issues with the verification process, please contact Monta support for assistance.

Please note that when you connect your charge point to Monta, we become the operator of the charge point. This means that you need to use Monta to control the charging process.

2. Under “Chargers”, select “Charge points” tab

There, you will see a “+” sign. Click on it and select the Team, where you want the charge point to be.

In Monta, we use Teams, so you can easily differentiate between your personal charge points, and the ones you want to share with family, friends or employees. You can read more about Teams and how to create a new one here.

click chargers click plus sign select team app

3. Fill in your charge point details

Select the Brand, Model, Charge point effect and Connector type of your charge point.

Give your charge point a name and specify the location.

fill in brand model name location charger app

This is where you can choose how you want your charge point to work with Monta. You can have it so that it instantly charges, schedules a charge or manually charges or schedules a charge.

select feature to enable click add charge point

Please note that you can always change these settings and you do not have to make the decision at this point. You are able to proceed by clicking on “Add charge point”.

4. Click on “Connect now”

click connect to now button app

5. Continue with your Zaptec Cloud login

1. Login to the Zaptec Cloud

2. Select your charge point

3. Click on “Yes, pair charge point”

login zaptec cloud select charge point pair app

click pair charge point app

6. Wait for verification

Here Monta verifies the connection between our system and your charge point. This should take a couple of seconds.

verifying connection to monta app

7. Perfecto! You are now connected to Monta!

Once you connect your charge point, it will show as “Available”.

see that your charge point is available

Need to talk to a specialist?

Contact our support team

Private users
Start a chat in the Monta app on your mobile device of choice.
Open Monta app
Open hours: 24/7, 365
First reply time: <5 minutes
Business customers
Sign in the Monta Portal and create a support ticket.
Open hours: 07:00 – 23:00 CET
First reply time: <3 business days
Certified installers
Book a guided call with an installation specialist.
Book a call
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