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We keep your data safe and your operations running smoothly

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Benefit from advanced security measures that protect your data, infrastructure, and operations. With industry-leading certifications, multi-layered defences, and proactive risk management, we empower your success while safeguarding against threats.

Thousands of EV charging businesses trust Monta to run, scale, and simplify their operations.
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The most robust security measures in the industry

Here’s what you can expect:

Encryption data safeguarding

  • Cloud-based Infrastructure security through AWS
  • Use of advanced encryption methods both in transit (TLS 1.2 or above) and at rest (AES-256)

Privacy and compliance

  • Conformity with PCI DSS standards
  • Holder of ISO/IEC 27001 certification, assuring information security
  • Regulatory adherence and privacy (GDPR)

Top-tier cloud services infrastructure

  • Separate staging and production environment
  • Implementation of Kubernetes clusters for scalable and reliable system management
  • Application Resilience
  • Strict access policy

Organisation security

  • Round-the-clock monitoring and immediate response to security incidents
  • Thorough assessment of vendor security risks
  • Detailed planning for business continuity
  • Comprehensive management of identity, access, and devices
  • Single Sign-On (SSO) & User Management

Application protection

  • Defences against Distributed Denial of Service (DDoS) attacks and malware
  • Regular scanning for potential vulnerabilities
  • Persistent external penetration testing to ensure robust security

We prioritize your data’s security

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We understand that trust is not given lightly. It must be earned through consistent, reliable actions and a steadfast commitment to safeguarding your data.

Our promise to you is simple: we prioritise your data’s security as if it were our own. In a world where data breaches and cyber threats are becoming more and more frequent, it is crucial to have a partner that can help protect your business from these dangers.

Whether you’re a small business or a large enterprise, Monta has the expertise and resources to help you stay ahead of the game and keep your data secure.

Choose Monta, where trust isn’t just a value – it’s the foundation of our commitment to you.

Proud to hold the international standard of data security

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At Monta, we prioritise the security and protection of your information. That’s why we proudly hold the ISO/IEC 27001 certification, the world’s leading standard for information security management.

This prestigious certification is the result of a comprehensive evaluation by independent auditors, confirming that we meet the stringent requirements of ISO 27001. It demonstrates our competence in implementing robust controls and practices to safeguard sensitive information.

With the ISO 27001 certification, we assure our stakeholders and customers that we prioritise the confidentiality, integrity, and availability of their data. Our commitment to ongoing improvement ensures that our security measures stay ahead of emerging threats, providing you with a secure environment for your EV charging business.

View ISO 27001 certificate

Data security excellence at every turn

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ISO/IEC 27001 certificate

Monta follows guidelines to secure information in all forms and protect the confidentiality of data.

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GDPR compliance

Monta follows guidelines for data protection and data subject rights for EU residents

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PCI DSS compliant

Monta, by leveraging trusted payment processors – Stripe, Adyen, and Payter – only handles payment details indirectly via secure tokens, ensuring PCI compliance.

Keeping your data safe

With our expert Information Security Board, your data stays protected. Continuous monitoring and risk assessment ensure strong, reliable security, keeping our EV charging platform safe and trustworthy.

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Multi-layered security measures to fortify your business

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Your digital asset security is our top priority. Our multi-layered approach includes advanced security protocols, firewalls, and encryption mechanisms to fortify our systems against cyber threats. Through ongoing employee training and strict access controls, we minimise unauthorised breaches and prioritise the safety of your valuable data.

The most secure global cloud infrastructure

Proactive incident response and constant improvement

Monta proactively manages and addresses incidents, ensuring minimal disruptions to your EV charging operations.

Immediate action

When incidents occur, we take immediate action to identify root causes and promptly resolve issues. Thorough root cause analysis is a crucial part of our incident management process, allowing us to understand underlying factors and implement preventive measures.

Effective communication

Effective communication is essential during incidents, and we have streamlined our internal channels for swift collaboration. Our Platform team takes the lead in coordinating the response effort, working closely with technical leadership to analyse and mitigate the impact of any incident. By following our incident management process, we minimise the disruption caused by security incidents and restore normal operations promptly.

Industry best practices

By adhering to industry best practices like the CMMI framework, we prioritise the enhancement of resilience and security in our EV charging services. Thorough incident analyses and the implementation of corrective actions are integral parts of our continuous improvement efforts, ensuring that we consistently deliver the highest standards of service to our customers.

We go beyond data security alone

Proactive risk management is a fundamental pillar at Monta, ensuring our stability and success. We prioritise the identification, assessment, and control of technical, financial, legal, strategic, and security risks to align with our strategic goals.

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Our dedicated Risk Committee, headed by board member Adrienne Gormley, oversees and guides our approach, enabling effective decision-making and adaptability. By anticipating challenges, swiftly responding to threats, and seizing growth opportunities, we navigate confidently and empower sustainable success.
Adrienne Gormley
Independent Board Director Monta

Minimize businesses impact with our disaster recovery plan

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Monta is prepared for unforeseen incidents with robust disaster recovery and business continuity plans. Our databases are hosted in a secure private network with encryption-at-rest, providing an additional layer of protection.

In the event of a disaster, our comprehensive recovery plan involves swiftly deploying a new Kubernetes (K8) cluster in a different geographic region. This proactive approach ensures uninterrupted operations, even in catastrophic scenarios. We regularly test and validate our procedures to maintain the effectiveness of our disaster recovery strategy.

Proactively exposing (and fixing!) any weak spots

Through regular and rigorous penetration testing, conducted in collaboration with trusted partner Cobalt, we simulate real-world hacking attempts to uncover potential weaknesses.

End-to-end risk management

  • Establish risk event action guide and responsibilities.
  • Advise the board on the risk appetite and tolerance of Monta.
  • With the management team, identify principal risks as per Monta’s strategy.
  • Keep the Board informed of risks, risk mitigation and measurement.
  • Understand and support the effectiveness of management and measurement of identified risks.
  • Ensuring Monta’s risk management approach has adequate resources to fulfil the risk strategy.
  • Support the development and monitoring of Monta’s risk appetite balancing effective risk management and effective running of the business.
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