Monta Hardware Portal
Built to track and improve hardware performance
Monta's Hardware Portal bridges the gap between manufacturers and their charge points in the field, offering real-time visibility and control post-sale. Improve quality, streamline operations, and boost your sales in the growing EV charging market.
Firmware updates
Firmware management made easy
Streamline your firmware process with a software solution that keeps everything organised and up-to-date. With our portal’s firmware updates, you can easily access and manage firmware versions. View both the latest and historical versions, track statuses (tested, untested, or rejected), and upload new firmware along with its metadata.
Trusted by industry partners worldwide
Monta Control: Comprehensive charge point management
The Monta Control helps you manage and monitor your brand’s charge points in Monta’s Hardware Portal.
With access to real-time statistics such as uptime, reliability, and operational status, you can efficiently track the performance of your entire network and manage your charge points remotely.
Charge point overview
View all charge points in your brand, search by serial number, and instantly access detailed status information.
Log access
Dive deep into various logs including OCPP, development, and support logs to troubleshoot and optimise performance.
Charge history
Review detailed charge data, including voltage, phase, and more, for full insights into usage patterns.
Configuration control
Seamlessly adjust OCPP settings, upgrade or rollback custom firmware, and fine-tune your charge point configurations.
Uptime monitoring
Get detailed uptime reports on a per-connector basis to ensure maximum reliability.
Command triggers
Remotely trigger essential actions like restarts, synchronisation, and diagnostics to keep operations running smoothly.
A centralised system for all your EV operations
While the Hardware Portal optimizes hardware performance, the Monta Hub platform manages charging operations and user access in one centralized system.
Get customer feedback and valuable insights
Uncover patterns and trends
Get insights into charge failure patterns, and analyse customer feedback sentiment over time to identify issues, and improve future product updates.
Fuel growth with user-driven improvements
Stay connected to your user’s impressions and needs so you can improve their overall charging experience using your product.
Troubleshoot persistent issues on the spot
Whether it’s a connectivity glitch or another recurring problem, we make troubleshooting simple and effective. If connectivity issues persist, consult our guide on data-only SIM cards for tips on strengthening your chargers’ network connections.
Learn from user comments
In addition to ratings you’ll find comments left by drivers, giving you qualitative insights to keep making ongoing improvements.
A framework for measuring EV charge point performance
Your hardware, our software
Our software works with 600+ hardware models (and more on the way), offering a superior experience for any setup. We’ve ranked every model using a scoring system based on actual usage data.
Unlock further growth with the Hardware Track
The Hardware Portal is the software backbone of Monta’s Hardware Track, crafted to help hardware manufacturers enhance customer satisfaction and grow their businesses smoothly and effectively.
With the complete Monta Hardware Track—a full-scale partnership program—you get access to additional benefits on top of the Hardware Portal.
In addition to hardware partnerships, Monta offers a Partner Services program for businesses looking to build custom software solutions on our platform.
Interested in discussing a hardware partnership with Monta? Get in touch and let’s explore how we can help you succeed.
“
Monta offers top-tier software and services to hardware manufacturers in Europe and America, ensuring that our collaboration serves as the cornerstone of success for all industry players.”
Tom Stebbing, Partnerships & Business Development Director (Hardware)
“
The Hardware Portal offers a comprehensive solution for hardware manufacturers, streamlining charge point integration, providing in-depth testing, comprehensive analytics, and seamless firmware deployment across their network.”
Niklas Luettringhaus, Product Manager (Hardware)