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Plans & Subscriptions
Create and manage subscription plans and tax refund schemes for your teams.
Articles
- Get daily reminders when a subscription has no payment cardExplains the daily reminder email that goes to accounts whose subscription is paused because no payment card is on file, and how to stop it by adding a card.
- How do I create a charging subscription plan?
- How do I create a Flat fee plan?Step-by-step guide for charge point operators to create a Flat fee subscription plan in Monta, configure pricing, add charging discounts, and apply and approve the plan for teams.
- How do I manage an individual tax refund subscription?Guide for operators to apply, approve, view, manually pay out, and cancel individual tax refund subscriptions for customers in Monta Hub.
- How unpaid and frozen account notifications work in Monta Hub
- Operator subscription types and unit countsLearn what subscription plans are available at operator level, how active charge points are counted for billing, and how to view your subscription usage in Monta Hub.
- Subscription payment failure and grace periodHow Monta handles subscription payment failures for pay-as-you-go teams, including the 14-day grace period, team freeze process, and how to resolve a failed payment.