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Monta Integration guides

Compleo Integration Guide

This is a guide that shows how to install Monta on your Compleo charge point.
Written by Yana Yankova
Last updated: 9 April, 2024
In this guide

Please note that when you connect your charge point to Monta, we become the operator of the charge point. This means that you need to use Monta to control the charging process.

Important! To establish OCPP connection to Monta backend, charge point firmware version must be 1.1.16 or higher.

1. Download the eConfig app and connect

Download the eConfig app on your phone using Apple store or Google Play.

When launching the app, a guide appears, providing instructions to establish a Bluetooth connection to the eBox. Please, follow the instructions and establish a bluetooth connection with the charge point.

2. Enter the PUK number

After the connection is established, you will have to enter the PUK number.

The PUK is located on the back of the user manual that came with the eBox.

After this, you can select between Business and Private installation.

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3. Enter the technical settings

Please note! It is very important that these values are correctly entered by a qualified person.

After you have entered the values, click on “Proceed”.

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4. Select backend and network

On this page, select “3rd Party Backend”.

Proceed with choosing the network type you are going to use.

You can choose between WiFi (WLAN), LAN, and SIM connection. Enter the required information in one of the following and continue.

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5. Continue with backend settings

When a valid internet connection is established, it’s possible to continue with backend settings.

Click on “Configure backend” and edit these settings:

Backend URL: wss://ocpp.monta.app

Chargebox Identity: make sure it’s the serial number of the charge point

The rest should be left as they were by default.

Press “Proceed” and now the charge point will establish a connection to the backend.

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6. Connecting the charge point to your Monta account

Now you need to add and connect your charge point to your Monta account.

You can do this through either Monta Charge or Monta Hub.

Need to talk to a specialist?

Contact our support team

Private users
Start a chat in the Monta app on your mobile device of choice.
Open Monta app
Open hours: 24/7, 365
First reply time: <5 minutes
Business customers
Sign in the Monta Portal and create a support ticket.
Open hours: 07:00 – 23:00 CET
First reply time: <3 business days
Certified installers
Book a guided call with an installation specialist.
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